Approved Pro
One Hour Heating & Air Conditioning - Houston
Thermostat Installation and Replacement, Central A/C Installation, Heat Pump Installation and Replacement,
About us
For over 50 years, One Hour Air Conditioning & Heating has been providing exceptional service to homeowners throughout the country. In Houston, we deliver high-quality, reliable service from the industry's top-trained and most professional air conditioning and heating experts.
Business highlights
25 years of experience
Services we offer
Central A/C Install, Central Air Cleaner, Ducts & Vents , Geo-Thermal Heating/Cooling
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4238 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 16% | ||
| 4% | ||
| 1% | ||
| 6% |
Filter reviews by service
Showing 26-50 of 238 reviews
Margaret G.
Aug 2019
Very thorough and am pleased with the service. I will definitely use them again and would recommend this company to anyone. I wanted to find someone that I could trust to service my unit yearly.....have found them with this company.
Millie C.
Aug 2019
Fantastic, did a great job, fast and efficient.
Tashina J.
Aug 2019
Tech was amazing and prices where 700 dollars less than our first estimate.
Mary W.
Jun 2019
They were prompt, and explained everything well.
Greg T.
Jun 2019
none at this time.
Pat F.
Jun 2019
Great service!!!!
Aaron W.
Jun 2019
Changli Y.
Jun 2019
Labor of change a motor cost near 800 (not including parts), which was unreasonable.
Tim R.
Jun 2019
Very good at diagnosing problems, but repair prices are unreasonable.
Jeremy H.
Jun 2019
Was not clear what I was serviced on and what I was buying, ended up spending more money that I needed to replace the heating system when the AC system was broken.
Terrence K.
Jun 2019
It was installed in one day professionally. Very pleased that it only took 1 day sales & 1 day after. That's fast ! Great quality equipment .
John G.
May 2019
Joe was very thorough and efficient. He explained everything to us, after he was finished. Thorough. Polite. Clean. Customer Oriented. On-Time. What else can I say?
Terry S.
May 2019
They came out on Easter Sunday and told us what needed to be done and were there first thing Monday morning and installed new unit. House is cooling and comfortable!!!!
John-Henry P.
Feb 2019
The technician was informative and they were receptive to pricing questions and changes over the phone.
Response from One Hour Heating & Air Conditioning - Houston
"Thank you so much for sharing a review, John-Henry. We are so pleased to know that your experience was excellent! Have a great day! - Jack"
Sandra B.
Dec 2018
Jason was wonderful and I truly did appreciate his humor and honesty he helped us out and we truly appreciate it sincerely thanks so very much I would definitely recommend you to everyone/ and you care allot more then the other business, Sandra Bracero
Response from One Hour Heating & Air Conditioning - Houston
"Thank you for this wonderful review, Sandra! We always strive to provide an outstanding experience, and it is awesome when our customers recognize that. We look forward to our next opportunity to serve you! Have a great day, Sandra! - Jack"
Deral H.
Nov 2018
Sakis is an outstanding tech. A very fine polite& courteous young man. He brought everything up to speed for winter service & alerted me to change the filter to a freeer flowing filter.
Response from One Hour Heating & Air Conditioning - Houston
"Hi Deral. We sure appreciate this outstanding 5-star review and the wonderful feedback regarding your technician! We will make sure to pass your kind words on to his leadership team, as well. Thank you so much for taking some time to share you experience, and we look forward to serving you again in the future! Have a fantastic day! - Jack"
David J.
Oct 2018
I don't see my previous review of one hour. The one I posted before talking about the names issue. I don't know if I dealt with one hour or A+. Which ever one it was they miss lead me about the cost of the job. The tech removed metal duct in part of the duct work and replaced it with flex duct. I'm concerned about animals tearing into it.
Loretta H.
Sep 2018
Thermostat Installation and Replacement
Excellent service! I have never received such a through and professional ac/heating servicing. The tech was very knowledgeable and did not rush the job. The service was outstanding, my furnice never looked so great.
Response from One Hour Heating & Air Conditioning - Houston
"Thank you for the amazing review, Loretta! We are thrilled to hear that you are so happy with the service you received. It is our pleasure to serve you, and we will see you next time! Have a fantastic day! - Stevie N."
Justin A.
Sep 2018
Micheal was prompt and corteous, he did the work and was upfront with the pricing, im not so sure of the value for your money, pretty pricey just for replacing a broken condenser. Should have done it myself.
Response from One Hour Heating & Air Conditioning - Houston
"Hello, Justin! Thank you for providing this feedback and review. We appreciate you sharing your experience! Have a great day! - Liv"
Rohit S.
Aug 2018
Central A/C Installation
I have come to the conclusion that One Hour AC never acted in good faith. One time they broke the support of one of the units and told me that it's already broken. I had to get it fixed myself. I didn't realize until much later that their charges were much higher than others. The worst part was that I was their good customer for many years but when when it came time for their first payment under warranty, they made up reasons not to pay. Very disappointed.
Response from One Hour Heating & Air Conditioning - Houston
"Your satisfaction is important to us, and is 100% guaranteed. That said, we would like to look into any concerns you may have. Please reach out to us at 281-560-6311. Thank you, Jimmy Sanchez, Operations Manager."
John C.
Aug 2018
Prompt service
Response from One Hour Heating & Air Conditioning - Houston
"Good Afternoon, John. Thank you for taking the time to give us an outstanding 5-star rating! We appreciate it, and hope you have a great day! - Stevie N."
Chad S.
Aug 2018
My technician Abel was amazing. Super friendly as well as super informative. Made some recommendations but wasnt attempting to sell us something we didnt need.
Response from One Hour Heating & Air Conditioning - Houston
"Hi Chad, and thank you for taking some time to share your experience. We sure appreciate it! Have an awesome day! - Liv"
Aaron K.
Aug 2018
this outfit really sucks
Response from One Hour Heating & Air Conditioning - Houston
"Hello, Aaron. Your satisfaction is important to us, and is 100% guaranteed. That said, we would like to look into your concern further. Please reach out to us at 281-560-6311. Thank you, Jimmy Sanchez, Service Manager."
Mattie M.
Jul 2018
Chris, the technician, was very professional, polite, and knowledgeable when performing maintenance service of central A/C.
Response from One Hour Heating & Air Conditioning - Houston
"Good Morning, Mattie! Thank you for the great rating and review! We are happy to hear Chris was able to assist with your A/C unit! We will provide the positive feedback to him! Have a great day!"
Coetta P.
Jun 2018
Response from One Hour Heating & Air Conditioning - Houston
"We appreciate you taking the time to leave us a star rating, Coetta! Have a wonderful day!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
One Hour Heating & Air Conditioning - Houston is currently rated 4.4 overall out of 5.
One Hour Heating & Air Conditioning - Houston accepts the following forms of payment: CreditCard
Yes, One Hour Heating & Air Conditioning - Houston offers free project estimates.
No, One Hour Heating & Air Conditioning - Houston does not offer eco-friendly accreditations.
No, One Hour Heating & Air Conditioning - Houston does not offer a senior discount.
No, One Hour Heating & Air Conditioning - Houston does not offer emergency services.
No, One Hour Heating & Air Conditioning - Houston does not offer warranties.