About us
NewHaven designs a wide variety of residential projects that include remodels, additions, custom homes and accessory structures. It is our goal that each project be designed with creative and functional solutions that meet a client's needs and desires. This interactive relationship brings about a unique design that is inspired by the client.
Business highlights
Services we offer
Services offered: -schematic design and construction documents for residential projects -material selections for projects -interior and exterior paint selections & schemes -staging services to update your home with existing furnishings/accessories/artwork
Services we don't offer
Furniture purchasing
Accepted Payment Methods
- Check
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We had her come to our site several times. In detail, we discussed our priorities as well as the constraints of building on our property. I asked for schematics of a symmetrical plan and a 'form follows function' plan to compare.
She produced a symmetrical design which did not satisfy our needs. When we pointed out the ways the design didn't accomplish our objectives she refused to acknowledge the problems or rework the design. She blamed us for not changing our parameters to fit her design. She took very little responsibility for her oversights. In retrospect, we should have terminated her services immediately.
Her statements are not detailed, simply a lump sum of hours with no description of services. When I asked her to break out hours billed for design, client meetings and CAD drawings, she gave me percentages instead of sending a date/time/service statement.
This is a very brief description of what became a disheartening experience. She has billed us $7500 to date, and all we have is an idea of what not to do in the future. In our correspondence she continues to blame us, the clients, and press for immediate payment of still unsubstantiated bills. I find her extremely unprofessional.
Licensing
State Contractor License Requirements
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