Naturalcare Cleaning Service in Houston

The cleaning job was okay enough, but a couple of things were broken and the company refused to make any reparations, and items from the floor were left on the kitchen counter. They also knocked the power out on two occasions without letting me know, and without making any attempt to fix the problem.

They are great! The people are quality cleaning people.

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I've had overall good experiences.  I don't know what the price is, my wife does.  Their quality is good. I am not sure when they are going to be there during the say and I say we have a specific time that we need them. They have good equipment to get the job done and they're in and out.

They clean my home every 2 weeks using dry steam & natural products. They do a good job & my home smells fresh after they have cleaned. The cleaners seem to be quality people I don't mind having in my home. Price is ok because my home is almost 4,000sq ft.

A good thorough job.

I use them every 2 weeks. It was good. They use a dry steam cleaning method for the floors and counter tops. Their products do not have a lot of chemicals in it. They use natural oils to add fragrance or scent in the rooms.

I was very pleased. I had three other companies come in every two weeks. All the companies were told the same thing. I wanted to have everything cleaned, baseboards, window sills, shutters among the normal routine cleaning. Natural care did the best job. After the other companies cleaned, I could go to the shutters and see they were not even wiped down but Naturalcare Cleaning Service hit all the areas. They also used a steamer that I was so impressed with, I went out and bought the exact one for myself. A++++ I will use them again. Note: In filling out this questionnaire, I have to guess on approx date I used them and price as it has been approx 1 1/2 years ago.

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We've been using NCS for several months (close to 5 months) for weekly cleanings. Overall they were good but too many small things have happened that I'm wanting to try a new company. Should I be unhappy with another company I would definitely use them again since I know they are mostly reliable. I have always reached out and they have responded sincerely.

I was very impressed with Naturalcare Cleaning Service. The two young ladies from Naturalcare showed up on time and performed a very thorough cleaning of my house. All the products that they used were natural. My house had a very fresh and pleasant smell after the cleaning.

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Have to rave a little about this company- they are so great! Candice in the office is always really nice when I call. But lately I've been using the convenient on-line booking tool to scheduled my cleans.  The cleaning techs are very polite and do fabulous cleans! I get deep cleans every couple months and always request the citrus scented cleaner they use to remove grease - it leaves a lovely smell! 
I am always pleased with the level of attention to detail of the cleans - both the regular and deep cleans. The steam-cleaning tool makes such a difference -this is one of the greatest assets of this service - and sets them apart from others - everything gets sanitized!  I'm impressed with their  hygienic practices - they use color-coded microfiber towels for each area of the house - so ONLY the kitchen towels are used to clean the kitchen-  NEVER the bathroom towels!  All-around a fabulous company that gives consistently great service!!

I have been using Naturalcare cleaning service for the last six months. I chose this company for two major reasons: the transparency of the pricing system and the ease of booking the appointment online. Everything is priced on their website, and you don't have to pick up a phone call for a quote and verbally tell them every small detail you want cleaned. I have always been happy with the results and they always send out the feedback email after each clean. Twice I had a few issues and let them know and they fixed it right away. The cleaning technicians do a good job and the office staff are awesome at what they do.

I want to preface my review by saying that I have had hired several cleaning services before, and in general I don't like the results I get. But I was really happy with this service.







I came to visit my son and daughter in law after their first baby was born.  They were so overwelmed with the new baby I wanted to treat them to a home cleaning. I called Naturalcare Cleaning Service upon recommendation of a neighbor and I feel so much better and less stressed about my decision.







I called on Monday and was on schedule for that Wednesday!  The cleaners came out that morning and got started.







She did a wonderful job removing years of grime from the bathtub, above the cabinets, the baseboards, and the floors. The home smelled wonderful after she was done. They use essential oils in their proprietary cleaning products, which I love.







DEFINITELY recommend! Especially for stressful times like new family member when you have to be in a million places at once. This helped immensely.



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I found Naturalcare Cleaning Service online.  I liked that I could get pricing and schedule everything online with their booking form. I was needing to get a cleaning before the end of the week when my family came in to town.  Once I scheduled I got a confirmation email and then a reminder notice the day before the clean.
I was there the morning the crew arrived. They were very friendly and cheerful. They went to work right away and started cleaning so I left them alone. I left for awhile to run some errands and when I came back they were just finishing up.  The lady in charge walked thru the house with me to make sure everything was ok and then they left.
I also got an email later that day asking how my clean was.  Everything went very well and will be using them again in the future as needed.

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