Mr. Glass & Mirror

Very fast, easy transaction

They were very communicative and easy to work with. They were in my house less than an hour, maybe less than 30 minutes. Impeccable work. I’m very happy.

Great job. Awesome work. Highly recommend

Quick, affordable, polite, very businesslike.

Install took place over two days (it was getting dark and the crew ran out of glass so they had to come another day to finish). They were quick, professional, and they worked with me on price and installments since it was a large job and I didn't have the finances available due to COVID related hardship.

Technician replaced cracked glass panes, but did not have any glazing compound for re-glazing the panes. He only had a tube of clear silicone caulk. Because of this the replaced panes did not match the existing panes. Luckily house painters were able to fix this the following week as part of a different project.

Mr. Glass and Mirror is delivering the highest standard of service. Very easy to work with such remarkable staff members. They go above and beyond to provide customers with all the information, to make sure that we make the right decision for our small or big projects. I highly recommend Mr. Glass & Mirror.

Terrible customer service and installation. Dealing with these people has been my worst experience in dealing with any contractor. The have lied to me numerous time. Here is my store, do not use these useless people. Called to setup the for install they wanted to come between 1:30-3pm, i said i would be home by 2pm. Then they tell me I have to see if we can come at that time they already unloaded my order. How did they unload my order when I am talking to you on the phone and you did not talk to anyone while I am on the phone with you. They finally showed up to install the shower doors which I order for 5 bathrooms and a framed mirror, they show up with only 2 of the 5. They installed the semi frameless shower I walk in the guest bathroom to check the installation, they installed the wrong color. I ordered chrome they installed some brass color, WTH!!! Paperwork clearly shows chrome. They installed the mirror in the master bath uneven, it was about 15 degrees off from being straight. How are you a shower and mirror company and you cannot install a mirror correctly resulting in additional holes in my wall to install the mirror level. Why do I arrive home and you have your truck parked in my new driveway oil free with an old truck. Installer did not use shoe covers tracking in dirt throughout my brand new house. They finally returned with 4 shower doors and no master bathroom door after numerous lies about calling to schedule the appointment. Had to return a 3 time to install the master frameless shower and while drilling holes cracked the tile. I had to get the tile replaced and schedule them to return. They were do to call me back to setup the appointment, never returned the call. I called them a day prior they still have a recording from NYE 2019 and their voicemail is full. I made the mistake of using this company, please do not use them. I should have went with my first plan to use Shower Doors of Houston but went with a little cheaper price and not worth the hassle. They lied numerous time about returning calls and setting up the appointment, do yourself a favor and call someone else. I hope this help you to make an informed decision unlike myself.

Called to schedule a repair and was told a price based on measurements and that the job would be done same day as when the technician came. Technician came out next day and the price almost doubled and it took two more days for the window to be repaired. We are satisfied with the window but wish the person on the phone would of had more accurate information.

Said 3-5 business days from day I made down payment. Only took 2 days. Very reasonable pricing. They have a showroom where you can see the shower doors. Very professional with quick response to my online inquiry. Great communication. Also replaced a broken window I had in the same trip. Would definitely use them again.

The guys were professional and prompt.

Awesome. Great

Worked me into my schedule. Arrived on time and got to work. All went well.

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Price was fair and reasonable. The quote was provided on time. The staff even politely followed up to see if I was still interested was good about not bothering me when I said I would be in contact.