I initially needed repair of master bedroom breaker that keeps tripping when I turn on lights, tv, etc. The appointment schedulers have a cheery, pleasant attitude. They worked around my availability to schedule the appointment. I loved the Technician, Bert Izquierdo, who performed the work. He wore a mask and remained at a distance, per protocol, the entire time. During the thorough inspection, he physically walked us through any problems found. He explained, in detail, each issue, how it could have happened, and resolution. Bert was extremely honest not just with the issues found but with the price as well. He gave us a series of options with pricing in writing. Mr. Electric didnt charge a trip/travel fee nor an Estimate fee, and they make it clear that there is no obligation. Bert was almost finished with the work when I identified another electrical problem. Bert graciously repaired the small problem, and then triple-checked his prior work to ensure it was done correctly. This Tech is a terrific teacher; never using electrician jargon to explain everything. Mr. Electric, you have a top-notch Technician! Because of Berts professionalism, we decided to become a member. We are definitely using you again, however, we will be specifically asking for Technician, Bert Izquierdo. (Once we find an outstanding, 5-star electrician, we tend to keep them)!!! Price paid: $773.42 Time spent on the job: 3+ hours
Description of Work: For master bedroom, replaced AFCI breaker and 2 bad receptacles. Repaired loose neutral on ceiling fan switch. Inspection and circuit breaker panel tuneup. Repaired outlet wiring in living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$773.42
Oscar Keye J.
06/2019
5.0
electrician
+ -1 more
Quite well....The Technician demonstrated many talents as listed below: 1. Found cause for the doorbell not working properly ... My Chime needed to be replaced 2. suggested I purchase a plug in chime to eliminate charges for installation of a wired one 3. installed and set up my Ring Door Bell device 4. Assessed my Breaker Box and is emailing out an estimate for updating.
Description of Work: Door bell not working properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Jacob H.
04/2019
5.0
electrician, lighting
+ 0 more
Jeremy and Curtis were fantastic. They were professional and friendly. They not only knew what they were doing but did a great job explaining to what they were doing and why it was important. I was able to hire them quickly, with repairs done only 1 week after the estimate. I plan on hiring them again for some more electric work as I was very impressed with their work.
Description of Work: Circuit Breaker testing, new outlets and light switches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Mr. Electric of Houston-West
[Member Name Removed], Many thanks for taking the time to write such a positive review for the team. I'll ensure Jeremy and Curtis receive the feedback directly. Reviews are extremely important for the reputation and growth of our business: so many thanks again for the feedback - and for your business. Best Regards, Ian Owner: Mr.Electric of Houston-West and Sugarland.
Edward M.
03/2019
5.0
electrician
+ -1 more
This is a very professional, high quality company. Jeremy was prompt and very knowledgeable about the work. The proposal included higher grade equipment than most of the other bidders were offering, yet the price was less than many others. Despite being on the mend from the flu, he showed up when scheduled and completed the work in a single day - power was back on before dinner! I have an older home that always provides a few surprises for any contractor - but Jeremy had a solution to each. I highly recommend Jeremy for any electrical need.
Description of Work: Replace breaker box, external main breaker and ground
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Mr. Electric of Houston-West
Mr.[Member Name Removed], Many thanks for taking the time to write such a positive review for Jeremy & team. I'll ensure Jeremy and our support team receive the feedback directly. Reviews are extremely important for the reputation and growth of our business: so many thanks again for the feedback - and for your business. Best Regards, Ian Owner: Mr.Electric of Houston-West and Sugarland.
Nobuhiko S.
01/2019
5.0
electrician
+ -1 more
I made an appointment at 8 AM, which I confirmed by phone in advance. I took time off from work and waited at home. Around 5 minutes passed 8AM, I called them to ask a technician was on his way. I was told that the technician was no longer with them and they did not know when and whom they could send to my house. They did not notify me of this, which is unbelievable to me when you are running a business. There was no apology from them while they were telling me this. I felt that I was done with them. I was late for work for nothing on that day. UPDATE 2/4/19: The Owner of the company contacted me. He apologized for their shortcoming. He was sincere, so I decided to give them a second chance. I made an appointment and this time, a master electrician came at expected time. He gave me a quote, which was more competitive than a quote from a different electrician because Mr. Electric West gave me one year membership at no cost, which provides me with a discount. The work was completed within the estimated time. So after all, it went well.
Description of Work: I wanted to install receptacles in restrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$366.86
Joey B.
01/2019
5.0
electrician, lighting
+ 0 more
Went very well. The technician showed up early which as a blessing. He was very knowledgeable and provided me with the perfect solutions for my needs. This is the third time I have used Mr. Electric and every time I have been impressed and extremely satisfied with their service. I highly recommend them and will use then in the future.
Description of Work: New outdoor lamp post and motion sensor lights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Electric of Houston-West
Thanks again for your business [Member Name Removed] & for taking the time to leave such a positive review. Best Rgds, Ian
June S.
10/2018
4.0
electrician
+ -1 more
It went well, we had a few minor issues to bring up to code and they took care of everything for us
Description of Work: Minor electrical work
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Charles P.
09/2018
5.0
electrician, lighting
+ 0 more
EXCELLENT! The Technician David is very knowledgeable, courteous and "customer focused". We had an open discussion regarding my options and the best layout for the lighting before reaching agreement on the design, cost and timing-to-complete. He went to work the same afternoon and completed the job as agreed. We are very pleased with the results.
Description of Work: Install 3 LED Light Fixtures, two 120v Electrical Outlets, and 20 Amp Breaker in Garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,020
Ralph R.
07/2018
5.0
electrician
+ -1 more
Expected closing on the house 8/15/2018. Recommend the services
Description of Work: Follow Up inspection on house purchase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joey B.
11/2017
5.0
electrician, lighting
+ 0 more
Great! Will use them again anytime. It’s great to have a local electrician the is honest and helps you understand.
Description of Work: Great work! Fast, professional, and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randolph B.
07/2017
4.0
electrician
+ -1 more
I decided not to address or I would address it. They got back to me where I could find the product so that was helpful.
Description of Work: They identified the problems.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Cindy B.
06/2017
5.0
electrician
+ -1 more
It went really good. I don't have all the electrical issues that have been driving me crazy for 5 years - that 2 other companies could not fix.
Description of Work: Fixed faulty electric in yard, added new outlets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
SAUNDRA T.
04/2017
5.0
electrician
+ -1 more
Fixed it with options.
Description of Work: Washer outlet not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew R.
11/2016
5.0
electrician, lighting
+ 0 more
The service technician, David, was extremely helpful and friendly. He arrived on time and was able to complete the diagnostic within 30 minutes. I was impressed with his knowledge and friendliness.
Description of Work: Issues with replacing a light switch and a wire not being connected properly
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Service Categories
Electrical,
Lighting,
Landscaping - Lighting,
Home Automation
FAQ
Mr. Electric of Houston-West is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Mr. Electric of Houston-West accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr. Electric of Houston-West offers free project estimates.
No, Mr. Electric of Houston-West does not offer eco-friendly accreditations.
No, Mr. Electric of Houston-West does not offer a senior discount.
Yes, Mr. Electric of Houston-West offers emergency services.
Yes, Mr. Electric of Houston-West offers warranties.
Mr. Electric of Houston-West offers the following services: Residential and Light Commercial Service, Repair, Maintenance and Electrical Upgrades.