M.O.S. Home Services

Not good, they Never responded to voice mails left.

The technician was on time and did what they said were going to do. I only had a few issues one his price was a little higher than other people I got estimates from. Also, the man that came out to do the work didn't clean up after himself very well. The owner had to come out and make him clean up some more.

Work was performed on time, with reasonable care and attention to detail. Marvin is very responsive to the customer's needs and his crew was very nice.

Marvin was very professional from the quote thru his work and final walkthru. He sufficiently answered all my questions and attended to my punchlist. Pepe is a skilled painter and personable, hard worker. They came at the appointed time and worked all day. I recommend them.

They did a good job with the service, and they were very professional.

These guys are the best. I've seen their work on other fences in the neighborhood and have been impressed so I had them quote on repainting a 13 year old wrought iron fence. The fence was properly cleaned and the surfaces prepared prior to painting - essential in order to get a good pant job. The welding work was done beautifully and the new gate they fabricated from scratch fits in perfectly with the existing fence. And the real test of a good contractor - how they 'make things right' when things go wrong. When I noticed that some of the black paint had oversprayed onto the side of the house, the A/C unit, and the driveway the owner was out there personally to powerwash off the paint and touch things up. I couldn't be happier.

Will hire again.

Marvin and his crew did a great job.

unknown

Asked for a quote for my garage door framing and walk through door to be replaced. He came out June 24th and I still have not received an estimate. He also started pointing out other items on my house he thought needed fixed, not sure how to take that, but if I can't get something as simple as a quote I'm not trusting him on my house. He also showed up 20 minutes late without calling ahead to let me know he is running late.

He hired crews to come in and work, and he would come in to inspect the work, and when I was not happy, he would make sure that it was completely redone. When he saw that he had a different way of working, Marvin stood his ground. Even though the crew was not directly under his company, he was in charge, and they knew he would be responsible for the work. I thought the price was reasonable. People have been complimenting on the work that he did. You can do a definite difference on the house. We found that the original builder had used sub quality stuff, when we pulled the siding off. I always felt safe around his crew. I had another little situation where I needed help, and they were very helpful. They went over and above what they had to do, and they felt like good family men, so I didn't feel threatened with them on my property. When I was thinking about doing the job, I had gotten a cold call from a lady, and I had just taken down the details. I had told her that I would check out Angie's List, and that I was going to get bids, and she said that they were on Angie's List. He let me set the date, and once the date was set, there was no lag time anywhere. They came on time everyday. They would strip off only the section that they could get back up before it started raining. I had complete connection with him, he would email me back, or call back within an hour. He was doing the roof for me, and he had done everything, and he was coming out to do the work, when tree branch fell on the house. When they got on the roof, they saw that the branch had gone through the roof and the fascia, and he just fixed that part too, without charging me anything extra. That was way above what a company would do, and they could have charged me extra.

Outstanding. The crew were all friendly, professional, polite and tidy. The work was finished quickly and completely to my satisfaction.

Today, 2/10/2014, I was again contacted by a telemarketer, phone number 713-808-0050,on behalf of this company. I informed the telemarketer, Julie, that I had been contacted by this firm in the past and she hung up on me in mid-sentence. I object to the marketing tactics of this company. I will never do business with them under any circumstances due to the obscene language used by their employee. I do not appreciate their violation of a consumer protection law. I don't appreciate that my phone call to request cessation of calls to my number was never returned. I don't appreciate that they never replied to me concerning my Better Business Bureau complaint.

MOS came to house within forty eight hours of being contacted and gave cost estimate same day came to house to do walk around to see repairs requested { Unlike several other home repair contractors who took several days to give cost estimate} .Rep was knowledgeable about carpentry and did not try to 'pad' work by recommending more work than was needed. Also made me aware that cost could be more due to finding more damage than what was seen. Cost estimate was more than reasonable and markedly lower than other bids. Due to cold weather length of repair time took longer than estimated. Having prior experience with home repair was pleasantly surprised by the quality of the work done by the carpenter though couple of mornings was late to site without explanation or call for heads up. Overall good experience with the exception of communication problem with on-site workers who had limited English leading to some confusion as to what was to be done which was corrected after phone call with rep. Though there was a minor issue as to 'cleaning gutters' did not entail removal of debris in gutters only cleaning exterior surfaces. Would recommend MOS to all friends and family

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His bid was for labor only and we were to buy the materials. After adding in the cost to buy the materials and the seamless shower door, my husband and I had to regroup as it was more than we anticipated.

David came over to look at the project but Marvin sent the estimate. There were some discrepancies in what David and I discussed would be included versus what was on the estimate, but Marvin worked it out with me and sent me a corrected estimate with a 10% discount. The work went smooth with only minor hiccups that were quickly resolved. They covered the areas not to be painted and cleaned up after themselves each day prior to leaving the work site. They started painting all the trim (base boards, crown molding, around stairs, posts of the stairs, doors and door trim), which took almost a day and a half, and then went on to paint the walls, finishing the overall project of three rooms in about fours days. We added some ceilings to be painted that had recently been stained from water leaks. Over all their work was thorough and professional and I was happy with the end result. Marvin is a soft spoken person who will make sure you are satisfied with their work. By the time the project was done, I asked them to do additional work at a rental property that I own.

Marvin and his crew provided me with an estimate and once agreed to began work within a week. They showed up on time, worked late when possible and accepted some changes to the project along the way as things were taking shape. Marvin is easy to work with, professional, and has a great team of people around him to handle the job. He ensured that we were satisfied with the end result. Our office is beautiful and we receive many compliments on it from guests. The crew tried to keep the mess to a minimum as best they could for a big project. Their carpenter created a custom desk for me, complete with hanging files, just by looking at a picture that I printed from the internet. We have used Marvin in the past and will use him again for our next project. They finished the project on time and on budget. When I arrived home to see the finished project after work, Marvin had purchased a leather desk chair and placed it at my desk for me. I was impressed with this unexpected touch.

All work preformed professionally and in a timely manner.

Marvin is an outstanding contractor. I was referred to him by someone who had used him to paint the exterior of his home and 2 other homes which all owners were completely satisfied with the job they did. I am a property manager and have used Marvin for several jobs all of which I have been very pleased with the quality of work and have found his prices to be very competitive when I have received multiple bids for the same job. Marvin is very quick to respond to requests and get the job done. I will continue using his company for all types of jobs and highly recommend him to others.

Beautiful job. All work done professionally and completed in a very timely manner. Crew was always on time, left the work site clean each day and worked long hours to have the entire job complete in less than a week. Marvin was quick to respond to the few issues came up, which were addressed immediately and resolved in a more than satisfactory manner. I highly recommend M.O.S Home Services to anyone that needs work on the exterior or interior of their home.

very responsive for request for bid. Always very professional. Very reasonable follow-up calls to check on my interest. Very responsive after job awarded. Painters were very respectful, and took care of protecting non-painting surfaces. Supervisor/owner made almost daily visit to site to check work quality and progress. Highly pleased with the quality, timing, and pricing

From my first contact to the end of the job, everything was done with professionalism. Each day the workers showed up on time and put in more than a full days work. The job took approximately five days. We provided the materials for the job and they did the labor. I would recommend them to you and plan to use them again next year.

He was very professional in his visit to out home and the estimate presented.