About us
Business highlights
30 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesAccepted payment methods
Reviews
4.38 Reviews
Showing 1-8 of 8 reviews
Erica P.
02/2016
chimney sweep
+ -1 moreI've been living in my home for seven years without using the fireplace, so I contacted Masters to get my chimney cleaned and checked for blockage. When I scheduled my appointment it was explained to me that the total service would be around $100 for the inspection and $40 for the cleaning. Upon finishing the inspection, the technician informed my wife that our chimney was not up to code and thus would not be cleaned per Masters' company policy. An estimate for $1300 in repairs was provided to get the chimney up to code. Had this company policy been explained when I made the appointment, I would have used another company. As of now I've paid $100 for nothing more than an estimate of work.
Description of Work: Chimney inspection
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$100
Alvaro B.
01/2014
chimney sweep
+ -1 moreIt was brilliant, Eric was punctual and did an excellent job with everything. Provided excellent advice and was highly professional. The finished product exceeded both my husband's and my expectation. Highly recommend.
Description of Work: Chimney inspection, cleaning, replacement of mortar, painting of chimney, installation of gas log system and of heat screen to increase efficiency of system
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Yes, I recommend this pro
$1,200
Collett W.
12/2013
chimney sweep
+ -1 moreChimney and Fireplace Inspections
Description of Work: .
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Yes, I recommend this pro
$100
Robert P.
11/2013
chimney caps, chimney sweep, dryer vent cleaning
+ 1 moreWhat just happened? First off, when I made the appointment I stated that I had a high chimney (no problem), and that my cap had blown off and needed to be put back on (no problem). I said I wasn't sure it needed to be cleaned but I did have a 'smell' coming from there, prob due rain getting in (again, no problem). I was impressed by the helpfulness and was looking forward to getting the appointment done. The lad arrived on time, and appeared polite. I went over what I needed since he did not seem to know anything that I covered in the phone call. He looked up my chimney, and agreed there was a bad smell, probably due to the water coming in. Said it did not need to be cleaned and he would not be able to put the cap on since he had only brought the short ladder - WTH?! Then went on to say that I should just get my handy man to put that on - I don't have a handy man. Does this man even work for the same company that I called? He became surly and rude, and to boot, nothing I asked to be done got done because the ladder was too short and I don't have a handy man. I can only hope that my very bad experience is not truly representative of the company's customer service, I suspect not because they would not be getting this many good reviews. But, I shall not be calling them again and will hope that their competition will be a lot more helpful.
Description of Work: Came to inspect chimney, fix cap and clean out dryer vent
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VALENTINE B.
10/2011
chimney sweep
+ -1 moreThe owner recently came out and we had a good time while he did the chimney sweeping. He even came early! He was very delightful and I enjoyed his service.
Description of Work: I purchased a Big Deal for $95 for Chimney Sweep.
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Yes, I recommend this pro
$95
Guy P.
08/2011
chimney repair, garage doors, chimney sweep
+ 1 moreI received quality professional work at a fair price.
Description of Work: I took advantage of Angie's Big Deal and hired Master Services to clean my chimney and tune my garage door. they both had not been looked after in many years. Amanda set the appointment for the next day and was very courteous. Brian and his son Cory came at the prescribed time (actually a little early), calling first, and cleaned out my chimney in such a way that any soot and debris was kept from the living room by a vacuum. Brian was polite and professional the entire time. After cleaning the chimney he found a crack in the back that could be a hazard to my home. He explained why it was a problem and what they use now. The rest of the chimney looked fine. He gave me a price to fix the chimney. I accepted. He then checked out the garage door to see what needed to be done to tune it and add a door opener to it. He fully explained what would be done. He explained what would be need to be done by an electrician before he could install the opener. We scheduled another appointment for him to come back to fix the chimney and tune the garage door. Becky (i think that is her name) called to confirm and I called back to verify the appointment day and time. We were a go. Brian and Cory again came back within the prescribed time frame ( a little later but he called to say he was running late). They fixed the chimney and I had them spray paint the entire fireplace and inside gate black so that it looked great. They tuned the garage door by correctly lining up the rail system and the door wheels, then tightening everything down and lubricating it. The door now operates very smoothly and is ready for a door opener. We will use Master Service to install the opener once I get the electrical wires run. Brian took the time to explain what he did and what I could expect from some of the older parts on the door, ie. the casters, axles, and springs. I believe I received quality work and a fair price.
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Yes, I recommend this pro
$404
Stephanie C.
08/2011
chimney sweep
+ -1 moreWe were looking for a chimney sweep on Angie's List when I saw Master Services on Angie's Big Deal. When I called they scheduled us for the following day between 9:00 and 10:00. The service rep was here at 9:00 and was very professional and courteous. She knew her job well and left nothing to clean up after she had left. She had no trouble getting up on the roof to check the chimney. I would recomend this company to anyone looking for the above mentioned service.
Description of Work: Master Services came out and cleaned our fireplace and chimney and inspected the roof area.
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Yes, I recommend this pro
$95
Robert G.
03/2009
chimney caps
+ -1 moreArrived on time, had samples for illustration, inspected chimney and recommended a full-cover cap (32" x 18") at same price I was quoted by other companies for a 13" x 13" cap. Asked him how much extra to paint chimney's peeling exterior - told me to name my price - which he accepted!
Description of Work: Custom made and installed a Chimney Cap that protects entire chimney top, not just the flue. Rebuilt chimney's mortar crown, scraped off peeling paint and repainted entire chimney exterior for $625 as quoted. (I supplied paint & paint materials.)
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Yes, I recommend this pro
$625
Contact information
11665 Fuqua Ste F607, Houston, TX 77034
http://www.mastersserviceshouston.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Caps,
Dryer Vent Cleaning,
Chimney Repair,
Garage Doors,
Animal Removal,
Gas Logs
FAQ
Master Services, Inc. is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Master Services, Inc. accepts the following forms of payment: Check,CreditCard,Financing Available,Venmo,Zelle
No, Master Services, Inc. does not offer free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
No, Master Services, Inc. does not offer emergency services.
Yes, Master Services, Inc. offers warranties.
Master Services, Inc. offers the following services: CHIMNEY CLEANINGS, INSPECTIONS, WATERPROOFING, CHIMNEY CAPS, CRACK REPAIRS, DAMPERS SMOKING CORRECTED, BIRD & ANIMAL REMOVAL IN THE CHIMNEY, DRYER VENT CLEANING, FLASHING, MORTAR CROWNS, GAS LOGS & GLASS DOORS.
WE DO NOT PICK UP DOGS OR CATS
Contact information
11665 Fuqua Ste F607, Houston, TX 77034
http://www.mastersserviceshouston.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed