Marblelous Stone Works

It wasn't done correctly the first time so they had to come back out, and they didn't charge me to come back out. They were pleasant people.

Purchased a deal for 3 hours of caulk and grout restoration. Originally scheduled appointment for 2pm on November 5th, but they didn't arrive till 8pm. I thought it was too late so we agreed to reschedule till one week later. Leader of crew offered to compensate me for my inconvenience by offering to use their supplies (caulk & grout) when they returned. Leader of crew arrived a week later without crew but only an hour and a half late. Of everything on my list only a few items could be finished. For one reason or another he said caulking couldn't be used in those spots, such as around faucets. He did caulk around kitchen where wall met the counter. In this area he used his own supplies. Which ran out after the kitchen. In the bathroom, the tub had a piece of grout missing near the base that needed to be patched. He did caulk around tub using the caulk I had purchased in case this happened. He couldn't use the grout I chose because it was the wrong color. Apparently the grey caulk in my bathroom is beige, still looks grey. So, he filled the large hole at base of tub with a line of caulking. Since, I didn't have any more caulk on hand and his supply was gone. He left. Update. A year on and both the kitchen and bathroom caulk are peeling away from the walls. There are areas that were not smoothed out which ends dried uneven. It looks as if I did it myself which is what I wanted to avoid by purchasing the Angie's deal. However, the caulk at the base of the tub is holding up well and look quite good. This part I am pleased with as it looks like it should a year on.

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I came to the provider via a Angie'slist deal which was for three hours of service. 2 workers arrived and informed me that they would be there for 1.5 hours and that caulk was extra. I reviewed the small print of the deal and saw that these terms were in there, but there is nothing that I like less than feeling like I have been fooled. The amount of caulking that was completed by the two technicians was less than I would expect for one to do in 3 hours.































It is not a lot of money, but the whole reason I subscribed to this service was to find providers I could trust. This experience left me dissatisfied with the provider and with Angie'slist for allowing a promotion that felt a little misleading.

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Didn't do the neatest job. There was stain on baseboards and splattered on walls. The job was ok, I didn't want it stained but they suggested, due to the original condition of tile.

Everything turned out well.  They did the job as I requested. They did a nice clean job and they did not leave a mess behind. There were two people here doing the work and scheduling was fine. I was happy with the work they did for me.

I didn't care for them too much. He kept saying to me that I didn't read the fine print. I wasn't very happy with him. I don't want anything to do with him any more. I didn't like his attitude, and they didn't do a good job. I would tell people to read the fine print of what they say, because that is all he kept saying. I would tell everyone to get everything that they expect from them in writing. They didn't show up when they were supposed to, and they didn't call me or nothing.

It was okay.

Did not return my phone messages, but after the third try, I reached him in person.  He arrived perfectly on time and called to let me know he was on the way.  He discussed options with me, and made sure that I understood my choice in repair materials. He did the repairs quickly, and they turned out beautifully.

Work was done well with prompt scheduling and response.

I got a deal on Angies List 3 hours worth of grout work in the Kitchen and Bathroom(s) for $99.00. They arrived on time and were very professional. My issue is that when I called them to ask what I needed (because I read on the deal that the $99 was for labor only) I was told I did not need anything. Well when they came to do the work they asked for the grout/silicone and I said I did not have any and that I was told that I did not need any. Luckily they had some and I had $40 to pay for it. They did grout work on my kitchen island, and that looks fantastic! They also did silicone work in my master shower and my children's bathtub. The work on the master shower was phenomenal! What brought the rating on quality from an A down to a B is the mess that was left on the tub in the children's bathroom. There is a layer of silicone on the tub, and since it was clear, I did not see it when they left I only felt it when I cleaned it for the first time. The bathroom did not have silicone as a sealer before it was only grout. So because of the extra silicone I had to clean up, and the fact I was told I would not need anything and it turned out that I did I gave them an overall rating of B.

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I was not told that if they use a two man crew, the three hours turns in to 1 1/2 hours. I was very upset.  I know for fact that one of them was sometimes on the phone and when I brought it to his attention the other one said his partner was not on the phone.

I purchased the "Big Deal" of 3 hours of caulk/grout restoration labor for $99 (caulk extra).  Julian was supposed to arrive at 2 p.m. - at 2:30, I called him and he said he was on his way.  Called again at 3:00.  He finally arrived at 3:30 p.m.  We agreed that the caulk in the master bath would be the primary focus of his work.  When I went in to check on him at 5:40, I heard him on the phone promising his next customer he would be there by 6, which seemed odd since he was supposed to be at my house for 3 hours, which would have been 6:30.  He emerged at 5:50, asked me to write "job complete" on the invoice and sign it.  I pointed out that he had not been there the full 3 hours; he said, yes, he had arrived at 3 (which was not true). He said he would not charge me for the caulk.  He did not invite me to inspect the work before he left.  When I went in after he was gone, I saw that there was a small tear in the wallpaper over the tub, and he had used white caulk in the shower where there had been clear before.  He also missed a small section where the wall meets the window sill.  After a week or so, the caulk by the sink began to peel up.  I contacted him to tell him that he needed to come back and redo that caulk and do the part he missed; he said he would call me to schedule, but I never heard from him again.  DO NOT hire this man to work on your house!

We have a major issue in our master bath and is why we called them out.  They were honest and let us know that we needed major repairs prior to his services and even gave a referral.  So we used his service for the upstairs bathrooms. They were great with schedule, did good work, and made sure we were pleased.  We will use their services again in the furture.

They were okay. They did what they said they were going to do. They didn't have any grout with them. I had to go to the store and buy that. I was a little bit disappointed that they weren't prepared for that or at least nobody called me to ask what we wanted done beforehand. My interactions with them were fine.

They did a great job.

work was done

It took them less than three hours to finish the work. There were a total of two people that came out to work, one was leading and the other was still learning the ropes. They were very nice guys! The price was really good and I feel I got my money’s worth!

Recaulk bathroom