LONG LAKE LLC

Dishonest selling tactics - Luis told us that our home would be unique and no other could be built similar to ours. We were told that the builder doesn’t allow homes with the same elevation and/or colors to be built near another. 6 months later, an home across the street was built and it is IDENTICAL to my home. I’ve spoken to both Luis and Kevin and all I get is the usual run around and blame pass, asking me to take it up with the HOA when this is clearly not an HOA issue. Extremely disappointed.

Very dishonest. They said they cleaned our concrete slab after sewer water contaminated it and they did not. I had to clean myself. They sent a report over of the estimate of damages by their expert. The expert did not give numbers of measurements or locations and referred to tile in our house that we do not have! This is a company-sponsored "expert" and in my opinion, does not meet the state criteria for "expert" in this field.

The sales person lied about several things. The home was not finished on its estimated date. I feel they have terrible customer service. The walls are bowed and we have complained, and they continue to ignore our complaints. I feel faulty material was used as well as a bad design. I've got a long list of complaints that they'll never address.