Jaguar Security & Investigations Corp

"Mrs. (Remove member name) hired us and we gave her a free consultation, approximately 2 hours and gave her the chance to ask any and all questions she had. Then we've told he that her case would run $15,000 flat rate. So there would be no surprises nor any other hidden fees or expenses. We have showed her and explained to her the entire agreement before anything happens. She was given the opportunity to think and make up her mind before signing the agreement. We have made it clear to her that we might not be the cheapest in town, but our customer service and work is one of the best and if the price was a problem, she was given the chance to go elsewhere. Her case was not easy and needed a lot of focus and work. She stayed and hired us and gave us a retainer of $9,000 and $6,000 (Plus taxes) were to be paid upon asking. When we were almost finished with her case, we have asked about the reminder of the fees, then she has explained that she has met a new boyfriend and she is no more interested to pursue the case, since her heart got mended. Then she has asked if we could discount the remaining balance, since she wanted to quit on the case. She has suggested that she pays ($3,000) as a final and last payment. We have told her that it doesn't work that way because we have hired people to work on her case, and she had us locked in for the duration of the agreement and we were about finishing. It was the end stage of the case. However, as a courtesy and keeping her a satisfied customer we have agreed to accommodate her request and took her supposed to be final payment of ($3,000). Which made a lost on our behalf of ($3,000). She was happy and very thankful. Then after depositing her check it came back as a hot check, we have tried to reach her so many times to figure out what the problem was, but no luck. She has never responded to our repeated communications of phone calls, text messages, or mail. Then after about 3 months of no luck to even speak with her, we have referred her case to our lawyer. Our lawyer told us that he would take her to court and possibly would replace a lien on her and/or her assets, since she has gave us a hot check he would file against her at the District Attorney's Office (DA) and that he was going for the full balance plus taxes, his fees, court fees, and all other associated fees and expenses. I strongly suggest that she hires a lawyer and get back with our lawyer and settle her account with us. She made us lose money while we were so nice and VERY accommodating to her."

"Sorry about encountering unsatisfactory experience shopping around for quotes. After thorough investigations of the above mentioned complain, we have NOT found any records of the alleged communications with such name. Either the conversation was initiated by someone else other than the person mentioned upove or the person has called another company and got confused. Our policy at Jaguar Security and Investigations is to get an A+ ratings on all our services and clients relations. Please make sure that the information given are correct so we could respond accordingly. Thank you"