
Ideal Roofing LLC
About us
Ideal is a locally owned business and was originally incorporated in 1992. Residential roofs need to be maintained, just like every other part of your home. Regardless of the type or quality of shingles used, they eventually will deteriorate and need to be replaced. If this is neglected, the underlying roof and the rest of your home can become damaged. Ideal Roofing is an industry leader in shingle replacement and installation. Homes, no matter the size or location, need to have shingles replaced after years of exposure to the elements
Business highlights
Services we offer
Roofing, siding & windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
7% | ||
3% | ||
10% | ||
17% |
when I needed a new roof I called them. Mike from Ideal Roofing came over and
there is where it started all the lies he said the crew was local and they were
from Atlanta.
They took my old roof off and stared to put on my Tiger Paw on the roof and I noticed
they were some area on the roof they missed so I took a picture and tried to
get a in touch with Mike. He came over to check and the roofer told him they
didn?t have enough Tiger Paw so they just put the shingle on any way. I could
go on about how bad a job they did but that wouldn?t solve the problem. After 2
months of calling them they had to come
over and fix my roof where it leaked and put on the Tiger Paw on where I took
pictures. I have been trying to get a hold off Jim the owner and they will not
call me back. I guest this what happen
when you try to trust someone you have done business before. Please stay away
from these roofing company.
Trust the negative experiences on here. These are not just one off experiences and you do not want to be the one that goes through this.
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1/12/2015 I waited to submit my review upon emailing the owner. I changed my grade from an F to D in areas. First, the owner seemed to be concerned about getting it correct, or at least getting someone out. However, the reasoning behind me getting a call was not acceptable. The tech assigned to my project missed the problem. I don't even know if I needed the first repair...
I was quote an additional $900 to fix the "new issue". Which was fixed for $300 by another company.
Proceed with care when dealing with Ideal.
The installers came the very next day and did all the work described in the repair contract. Including remove the antenna base, which I had been concerned was a potential source of a future link. When they left, all debris had been cleaned up and there was no damage of any kind. It took the two workmen just an hour or so to complete the work.
I would recommend Ideal Roofing and will consider them again if I have future roofing problems or get to the point a new roof is needed.
I don't think we will use them again. They were a very big disappointment. Overall, I am giving them a C. The price was high. Roof seems fine, but they littered the yard with bottles and cans the first day, and did not do a very good clean up of the usual debris when they were finished. They also left their ladders leaning on all the plants! I had to go out and move everything before they were ruined. They were also supposed to submit the warranty to GAF within, I believe 30 days. It took more like three months and multiple phone calls. There was always an excuse why it had not been done, or a promise that it would be sent it. Would never recommend them to family or friends.
"I believe this to be an honest review. I'm glad to see the quality of work is an "A". Our workers should be just as performance conscious on clean-up as they are on the workmanship. I wish you would have contacted me about this the day you saw it. A typical turn around on warranty registration is usually (30) days; however, we cannot control the timeliness of the GAF inspection. Thank you for your comments as we read these in our scheduled meeting to help us strive to perform better."
"Thank you for those kind remarks. We strive to perform in all those areas."
"Thank you for taking the time to post your experience."
My recommendation, based on my experience:
Buyer Beware - the "roof" *looks great ! .. and I would *not recommend or refer IDEAL ROOFING LLC to any family member, friend, neighbor, or acquaintance. Despite claims for high quality work, the work was performed overall, with very poor workmanship, even on critical areas of the roof. Once the job started, IDEALS unacceptable business ethics and business practices were demonstrated by the IDEAL ROOFING team from the top to near the bottom. This reviewer is very disappointed; paid good money but did not get anything close to "good" work.
The product manufacturer's (GAF) "Certification" program and the post installation Inspection by GAF is *meaningless.
July 12, 2014.
"I'm not sure why Mr. [member name removed] would not be satisfied. The entire roof was inspected by GAF and scored a perfect 10."
got few estimates and ultimately decided to go with ideal roofing.
deck shield barrier was used on rooftop. called the company representative of deck shield in Houston Area who recommended Ideal roofing. Job was done just in time. Have had several rainy days and no leakage. thank goodness.
"Thank you Mr. [member name removed]. I try very hard to lead and run the best roofing company I can. Out of the negative reviews only one person called me to express their concern. Thanks again for your time and business."
"To my knowledge Ideal has never not honored a warranty; however we do not manufacture products and do not honor manufactures warranties."
Licensing
State Contractor License Requirements
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