Excellent customer service, transparency along thorough experience and work

I am writing to enthusiastically recommend Hercules Foundation, who consistently demonstrated exceptional dedication and professionalism in their work. From the initial consultation to the completion of the project, they went above and beyond in every aspect. Their team not only delivered high-quality results but also exceeded our expectations with their solutions and attention to detail. One of the most impressive aspects of working with Zack Kotzur was his proactive approach to addressing potential challenges. He anticipated issues before they arose and provided effective solutions that kept the project on track. His ability to communicate clearly and transparently throughout the process ensured that we were always informed and confident in the progress being made. He took the time to understand our needs and tailored his approach to ensure that the final outcome met our vision and requirements. I highly recommend Hercules Foundation to anyone seeking a foundation company that values integrity, quality, and customer service. Their exemplary performance on our project has earned them our highest endorsement.

Good job

Hercules Foundation Repair has been an awesome company to work with. The owner, Allen, has handled this job like he was doing his own home. Every team member has been extraordinarily professional, accommodating and patient with all of our questions. His office staff is very customer oriented and responses have been immediate. We know what is going to happen and when. Every step of the process has been explained. Allen and his team are a wealth of information. Almost impossible to buy into words how a scary foundation repair has been an incredibly awesome experience.

Allen came out and gave the estimate for foundation repair and patio. Brought out his crew got the job done. Hercules has done work for us in the past, He takes full responsibillity for to complete the job.

Fair and honest

Professional and on time service.

Allen was extremely customer service oriented. He went above and beyond to make sure I was happy with their outstanding work. I was also very impressed with his Crew Chief Iseral. Iseral was the Forman on site. It was a pleasure working with he and his crew. I will definitely use and recommend Hercules Foundation Repair going forward... Scott D.

Bottom line up front: if you're looking for good treatment, a fair price, and a quick response, Hercules is where you need to go. Bought a house with a pier and beam foundation. The house had been moving for years. Called the office, they schedule Allen to come out. He did a wonderful job of assessing the situation, had the team out in less than 3 weeks and the job was done in less than a month. They raised the back half of the house as much as 4 inches in some places. Completely different feel. The house feels solid now. Very happy with the work. I'd call'em again if I had to but I don't think I'll need'em for another 20 years. They get my vote.

Excellent Customer service from time of evaluation to project completion. This was a Great company to work with. Everything was handled in a timely manner and they kept the jobsite clean.

Verbal promises not kept. Still no diagram/schematic of sewer line tunneling, weeks after alleged "completion" of project. Worksite left uncompleted. Theft of property inside home while job was in process. Property taken out of home and thrown away as trash into organic recycle bin. Inspector was not informed of tunneling.

Unfortunately, we found out that the previous home owner lied about foundation issues and succeeded with the sale since we were unaware of what to look for. This company was amazing from the very first phone call. I requested a quote and immediately received a call back with an appointment the very next day. Allen Alexander and Zack were very knowledgeable, professional and trustworthy. On the day of the estimate, we explained that we had put our remodeling on hold due to the foundation issues. Allen was very helpful and was able to squeeze us into their schedule to start the very next week. Their pricing was great for all the work our home needed. Workers were professional, polite, and very respectful. Even with the weather not cooperating, they continued to work without a complaint. When the job was done everything was swept, cleaned and all around the home looked neat and patterned out as if nothing was done. We have been in San Antonio for only a few years and it has been hard to find good, trustworthy people. I am so glad we found Hercules Foundation. They made us feel comfortable and answered all of our questions. Knowing that we have a lifetime warranty with a company like this makes us feel at ease. We would definitely reccomend this company to anyone searching for foundation/home leveling repair.

The project got finished on time, keep me informed, every time I had questions they answer and explain to me, good customer service Mr. Collins always answer the phone, and he takes care of his customers, Mr. Jairod and his crew did a great job. I am a happy customer!

Very good experience overall. The team showed up ready to get to work, and completed the project well ahead of the estimated timeline. Very courteous and communicated exactly what was being done at every step of the process.

Great estimate and.recommended hpuse not ready for foundation work, how to preserve current state

I got contacted for my warranty please disregard previous review

Need warranty work something still wrong no one has contacted me I wonder if they honey their warranty

My pier and beam house was built around the end of WW2 and the bathroom looked like it had been there. I had foundation issues due to old water damage and the floor felt like it was on the verge of collapse. The foundation was done relatively quick and raised the bathroom 1.5 inches. A few cracks but nothing a little putty and paint couldn't fix. They were in and out in about 3 days and you wouldn't even know they were there with the way they respectfully took care of everything. Next was the bathroom remodel. The bathroom had to go down to the studs and the frame. All supports were reinforced and pipes replaced. To help assist with expediting this, have a list of everything you want ahead of time and start ordering asap. Supply lines are still not the best and was able to swap some materials out to comparable on the shelf replacements. Keep the concept in mind but be flexible with the details and you won't be disappointed. This stalled completion by a week but overall was completed in a little over 3 weeks. The house does not shake the pictures when you walk thru it now and the bathroom sparkles and shines vs being a scary place to walk into. I highly recommend Hercules Foundation and Home Remodeling. Allen Alexander is a warm individual to work with and put me at ease to face the challenges ahead. The pricing was very fair for the amount of work that was done. Felix and Mike the storyteller made the foundation work feel like it was a walk in the park. Rodger the carpenter was with me every step of the way on the bathroom and wrangling the ordering and the trades teams like a boxing champion. Dave the tile master was cutting edge with his impromptu design. They were all very pleasant to work with, very professional and highly skilled at what they do and they do it well. Respectful of working in your home and kept it clean like if they were working in their own home. If you are interested in having this type of work done, I would highly recommend talking with these folks as you are gathering your bids. Every time I walk by my new bathroom, I stop and smile.

Allen Alexander gave me a good estimate on the job and what it would cost me. His people that he sent to do the work were very professional, very courteous and respectful to us and kept us up to date on the project. The project was done in a timely manner and has been inspected and the work is great.

This company saved me a lot of money which I consider to be of very high value.

Great service

I would definitely hire them again. I'm not an easy customer, because I have lots of questions and some construction knowledge. Allen, Miguel and crew were courteous, professional and cared about the final product, and my satisfaction.

We had an issue with the foundation of our home moving. Due to the freeze of 2021 and the rains that followed the soil between the homeâ s foundation beams and the bed rock began to shift. We noticed cracks in our ceiling and the garage floor. We contacted various contractors but quickly settled with Hercules Foundation. Allen Alexander of Hercules Foundation came to our house, measured the distances from level, assessed the damage and proposed the work needed to be performed and the timing. Hercules Foundation would be responsible for all permits required and obtain markings of the utility lines and finally the inspection and approval of the City Engineers. The price quoted was competitive. The work comes with a Life Time Warranty and is transferrable in the event we would sell our home. The work compromised included installing 18 piers, around the areas of the house that required leveling, the digging of the holes, removal of river rock and flagstone in parts of the back yard. The time quoted for completion was three (3) days. Considering the amount of work required I found this to be somewhat optimistic. The team that completed the work was managed by Michael Sanchez. I have rarely experienced a team that was so professional, safety consciousness, patient with our constant questioning, punctual, trust in each other and the work they were doing, and the way they performed the work as a team. It is a team that is loyal to each our and Hercules Foundation. Michael Sanchezâ s son is being deployed to The Ukraine. God bless him and all US Service men and women. When reviewing the work performed another amazing observation was that it looked clean and as if nothing was done.

Outstanding, thorough and courteous professional.

Fast quick and cheap. I collected 6 estimates. Hercules was the best.