Frontier Services Group, LLC

First, the water specialists (Bionics) came out promptly, and after 10 days of demolition and drying the kitchen ($4800), we got 5 different quotes on repair of the loss. Frontier Services provided one of those quotes. 1. Scott Clarke provided an estimate based on business guidelines, and submitted them to our insurance company, USAA, because he had worked as an estimator in the past for this company. He knew exactly what to do. Estimate for repair was initially under $12,000, which was in my bank account within 1 day. Following reanalysis, all of the tile and countertop needed replacement because exact tile and countertop was not available (more than 25 years old), this eventually grew to $38,000, all of which was paid by insurance. We decided to upgrade. 2. Get Raoul for cabinetry. He is an expert for over 20 years in this business. Exacting, and flawless in construction. Matched existing cabinets perfectly. 3. Rudy Lopez is one of the nicest guys, who manages foremen in Frontier Services. He kept things in line, came out whenever there was a problem, and monitored all repairs throughout the entire process. He was a meticulous guide throughout, and was a painter for many years before his current job. He knew when the painting was not right, and was responsible for change estimates during the construction. We also had some construction and painting of cabinets in our den at the same time, which was an additional expense, but we were advised about all of this in advance and chose these upgrades. 3. Alex was the very personable foreman who ran the entire operation. Service is his middle name. He was here almost every day, especially when the project began, and he reviewed the work with us, always checking into details. No job goes perfectly, and Alex was always willing to go an extra step to "fix" what had to be done. He also has a lot of experience in construction, especially tile and granite work. He helped us pick out granite, which we love, and the backsplash. He was never short with us, and always helpful. 4. Melissa Idarraga was the head painter. She was incredible. She and her team knew what was needed, and "the girls" are at the top of our list of favorites. Of all the work, it became clear that having a great paint job ties down the rest of the materials, and stabilizes the entire process. Following this, she is doing other painting for us; she is our "go-to" from now on. 5. All of the rest of Alex's team were professional: the granite installation is amazing, requiring 3 slabs, the new undercounter sink perfect. Special comment is due to one of the men who replaced floor tile that was damaged during removal of the sink; I still had some of the old tile in my garage, and he was able to replace that tile with expert technique. Key to the outcome was communication: we were able to find We are very happy with the outcome. We have a large kitchen, that looks even larger with the new updated appearance, and are so glad that we chose Frontier. The total was about $65,000 from start to finish, including what insurance paid, but our new kitchen adds so much to the value of our home, and we get to use it.

They were good and excellent. Expensive, but they are very thorough and professional.

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