FOUR SEASONS SUNROOMS

They came in, broke my knee wall and told me that I needed an entire new sun room.  I had to go to another sun room service provider that could fix the issues that this service provider made! 

The entire process took from May to end of August, much longer than I thought it would. One of the windows came in wrong, but was corrected. Our salesman assured us that we would no longer need the solar screens on the back of the house. He was wrong. The windows themselves are good quality and they appear to be positioned properly in the openings. However, I am disappointed with the quality of the caulking, both inside and out. I had a different expectation.

Nick gave the estimate at the time we did not know the project was grossly over-price. He told us he would submit a request to HOA for us not the worry, did not have to do anything he would take care of it. 06/24/2013 we checked with HOA and nothing was ever submitted for approval of new window replacement. He told us after the work all we had to do was a little interior paint. The wait was six weeks. He took advantage of senior citizens. Overprice and fabricated the task done by him to HOA.

I have a fairly large house 3600 sq. ft. with lots and lots of windows, a total of 33 windows  Some of my windows were arched and some had a curved eyebrow. I also had a diffused glass three window bay off the master bathroom garden Jacuzzi tub.  The original house was built in 2003 and has aluminum frame double pane windows which were supposed to be energy efficient but they weren't. My heating and cooling costs were very high and I was looking for a solution to lower the costs. I had demonstrations from several windows replacement companies. I have an Engineering Degree and was extremely impressed with the presentation that four seasons made. They used various window pane types and a heat lamp  to demonstrate the heat/cool efficiency of the four season windows. With the heat lamp on one side of the four season glass you could touch the other side and it was still cool. With the other window glass samples you could not even get your had close. The windows are vinyl windows to further improve insulate capabilities and 87% tinted to block most UV rays but still allow plants to grow. The glass is about 5/8 inch thick and is hurricane proof up to cat 5 hurricanes; not more plylox and plywood.



The windows were ordered and it took a total install time fro all of the windows of about a week and one half. I had broken this up into thirds.



Four seasons professionally installed the windows, which were of the highest quality. They estimated my heating and cooling bills would drop by 40% if I replaced all of the windows and I have seen a 40-50% drop in my costs. The house is also a lot more comfortable and as a side benefit the new windows block out almost all of the outside noise . The house is very , very quiet.



Four seasons was very professional and went the extra mile I had shutters on all of my windows with magnetic latches. Some of the plastic on the latches had become brittle and the latches were broken; Four seasons replaced the magnetic latches. The by windows in the master bathroom were narrow and not a normal window size. Four Seasons was able to custom build windows for that area. I have several arched window and windows with curved eyebrow tops; These windows were replaced with like windows.



The windows were installed professionally and they are was cleaned up very well. I am very happy with the overall product and would choose Four Seasons again if I had it to do over. There are many window replacement companies and there are a few other good one that are competitors, but I still think fours seasons is the best. They are expensive. If you average it out my windows cost around $1,000 apiece. However, your cost will probably be substantially lower because most  ( 2/3) of my windows were arched, or curved and it costs a lot more to make an arched or curved window.

We had gotten bids from several window replacement companies. Of the companies we got bids from, Four Seasons had the best product, not the best price, but certainly the best product of what we had seen. Once the deal was signed, they had to submit to our HOA in The Woodlands. After not hearing anything for a couple weeks, I called them and asked if the windows were on order and when the install date was. They said they hadn't heard back from the HOA yet. We started calling and found out the HOA had never received the paperwork. Turns out Four Seasons did not have the correct address, seems like that would be something they would make sure they had prior to sending them off. In any event, once we took care of that, the windows were ordered and approx 6 weeks later they were in and install date was set. During the time between making the decision and final install, the folks at Four Seasons were responsive to our questions and kept us informed of progress along the way.

IT WAS A GREAT EXPERIENCE, FROM THE INITIAL CONSULTATION THROUGH THE INSTALLATION. THE CREW THAT INSTALLED MY WINDOWS WAS SPECTACULAR. THEY CLEANED EVERYTHING UP AND LEFT NO MESS.

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The sales rep was knowlegeable and sold us on his company. The contract was signed June 18, 2011. The windows (13) were to be ordered and ready for installation the first week in August .  We were going to be out of town that week, so they scheduled to come August 11. When they came they were missing 2 windows and all 13 screens.  They were apologetic, but we had to schedule another day to complete the installation.  They were to come September 7 to complete the job, however they installed the 2 missing windows, but did not have the screens. Jason called to find out if the screens had arrived and was told that they were in the warehouse. He told us he would pick them up and install the screens the next day. He said that we did not have to be home as we had an appointment already scheduled for the following day.  He then asked for the final check. We believed him and paid him. He did not show up the next day. The screens had to be reordered. No one from the company called to let  us know that the screens had to be reordered until I called them. Again, they were apologetic. The window screens were finally installed the week of November 6, 2011. I am satisfied with the windows, but this company don't seem to be concerned about keeping the customer informed about problems and/or resolutions. I had to call and question them, including me asking them to show me  the two ways of opening and closing the windows. This project began in June and was not completed until November.

Four Seasons Sunrooms did an awful job on my sunroom. This was a flat out terrible experience and I basically was taken for my money. They subbed out the actual building of my sunroom, and the contractor I got was half way finished with the job and went bankrupt. I contacted Four Seasons to see how we were going to get the project completed that I had paid for and they said they were not responsible for their subs. The best they could do for me was to sell me the remaining materials at contractor's prices and I would have to complete it myself. I ended up spending twice as much to get this done and one would never imagine that a nation wide business would be so negligent and unwilling to take responsibility of their own sub contractors.