FORSYTH FLOOR CO INC

Forsyth has replaced the majority of the flooring in our house over time, and this was a pretty small job. They ran into a couple of issues but persisted and we ended up with a beautiful floor.

Extremely well. Mike and his team exceeded our expectations. Mike guided us through the carpet and vinyl selections. His team of Jerry and Jeannie installed new vinyl flooring in our kitchen, guest bath and utility room. They were totally professional and competent. Then Jason and Dean installed new carpet in our living/dining, family room, hallways, and 4 bedrooms. They were professional and competent. After installation each team cleaned up their work and left the floor clean and ready. We will recommend and use Forsyth Floor Company again without any hesitation.

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This company was such a pleasure to work with, I wouldn't hesitate to recommend them to anyone.
Mike, the owner, was very responsive and detail-oriented. He helped us pick out a floor that would be a good fit, came and personally measured each room the old fashioned way. I say that, because I had another company come out to measure and they just used a digital measuring tape that ended up adding an extra 74 square feet to our bid, which is annoying and adds up.
His cousin, Darrell, handles the install and he's a very efficient worker and just as nice as can be. He's patient and will walk you through each step and explain each process. He's also very neat, cleaning as he goes and detail oriented, too. He and his colleague finished a day early. We are extremely happy with their work and also with how considerate they were to work with.
After reading reviews of other companies, I am so relieved we ended up with Forsyth, I know we made the right choice. For what it's worth, their bid was about $3,000 less than the other bids I received and I fully believe they did a better job than the others would've done to begin with, so it's a win win.

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It went great!  They were very professional and I would not hesitate to recommend them and would use them again if there is a need.

I do not remember the date, but couldn't complete the survey without a date so I made one up.

The salesman we dealt with (Clive?) was easy to deal with and had some good suggestions. He was honest about his carpets and came to the house to measure. He was very prompt. The installers were excellent. They moved all the furniture to install the carpet and put it back where we wanted it. Our painter was here painting the baseboards after they did the installation in one room. They worked well with the painter in getting the furniture back.

It took a week to complete the job. The quality was excellent.

I like that the guys from Forsyth Floor are trustworthy. They did a good job. There was a problem and they came back the next day and fixed it.

They were punctual and the actual work was slightly less than the estimate. He was accurate in telling me how much it was going to cost. The installers were fantastic. They took their time and didn’t rush through. I am very pleased with the finished product. They did an amazing job with the clean-up and on the flooring. I had vinyl put down in another room several years ago with a different company and there is a huge different in the quality of the floors.

great service and professionalism

I liked him and he was very professional. He was respectful and asked questions that had to do with the actual work they would be doing. No, pressure what so ever. He asked when I expected to have them do the work or an idea. There was no hard sell or anything like that.

Excellent

It was the first time we had used them. We had taken out every inch of flooring in our house. They were very easy to work with. They gave us lots of samples of tile and carpet to take home and try out. They were willing to work with me since I found tile from another source.

Forsythe was recommended by a coworker who was very pleased with their performance.
Mike came on time for the estimate and he held to his estimate.
Work began on time and finished early.
The old floor was removed without incident.  They found that the builder did not use the manufacturer' (Mannington) glue.  So the parts of the wood floor that weren't replaced has the wrong glue and could be a warranty problem for me in the future.  Good thing Forsythe knew what they are doing.
The new floor had to match the existing wood and Forsythe did a perfect job.  You cannot tell where the new floor ends and the old one begins.
The shoe molding was color matched better than the builder's carpenters, so the floor looked better than when we bought the house new 2 years ago.  I believe Mike's Dad painted the shoe molding and that really warmed my heart and I am proud to have his hard work beautifully showing in my house.
This is  very much a family business and their pride shines, literally.  I plan to use Forsythe for all of my future flooring needs.

This is the 2nd time I have used Forsyth for my floors. They were recommended by friends who have been happy with their floors for almost 10 years now. They installed the floors in my home about 5 years ago. Expert installation is the key. .....experienced , top notch business. I will use them again to replace a flooded floor after April 09 houston rainstorm. No need to shop around as all the installed prices on wood floors are pretty close. You can find low priced materials, but the key is the installation. After watched the installers do my floor, I am glad i did not try to do it myself. They knew exactly how to handle every prep challenge (and that is the key to a good installation). Quality and dependability are more important than a few cents a square foot, for me. Highly recommend. My new neighbors, who have same builder, notice the quality of the floor and the trim work around the curved walls...better than the builder installation in their homes. ...and at a much better price.

I think that they did a great job on my floors. The bathroom floor looks beautiful. It was starting to rot, and they were able to repair it as they had to replace the floor boards as well. It took them only four days to get the job done in the bathroom. It did take them another four days to lay the carpet in the other rooms.