FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS

Everything turned out well except they were supposed to match the stain in some other rooms and it was a little light. Otherwise the quality of the repair was quite high.

The work performed exceeded my expectations. Floors looked amazing.

He did a great job and the work was completed when he said it round be done.

Our project could not have gone any smoother. My floors look AMAZING. I am so happy. If you’re not sure who to hire Tom and his team check all the boxes and throw in all the bells and whistles. He answered every phone call and showed up every day on time. 5 star quality installation, 5 star service and all around great people to work with. I highly recommend Tom at Floor Floor We Resore!!!

We were very pleased with the service provided by Floor Floor We Restore!! It only took two and a half days to complete. They were very punctual getting hear all three mornings and their help and patience in selecting a stain color was very valuable! I also thought the price was very fair. Our floors came out just beautiful!!! I would highly recommend this company!!

Once work started, it went smoothly.

Tom and his associates arrived ready to go! They were there 3 days and did a GREAT job! The floor is absolutely beautiful and we are DEFINITELY going to use them again VERY soon!

They were professional and very responsive. They took time to explain the work to me and even helped me figure out which stain to use. We got several quotes and they were very competitive and more knowledge when doing the estimate than the other companies.

This is the third job that Tom Highberger and his team have done for us. A virtually perfect match of the new installation with a previously refinished floor. His workers are polite and tidy and very professional. We're extremely pleased with their work.

Although I gave an overall rating of "C" for the job performed, I want to clarify that it is certainly not a high C. Prior to the job, we cleared out all furniture, leaving only a couple valances over the windows. But the guys working for Floor Floor We Restore did not cover the valances, nor anything else. I came home to a huge amount of dust coating everything. Worse yet, due to lack of proper vacuuming, grit was caught in the polyurethane so that the surface of our stairs and pantry floor needed to be redone at a later date. FFWR agreed to return for the re-do and said "sorry about that". The overall job was sloppy. A sanding machine was used on the main part of the floor, but near the walls where hand sanding was needed, we have the same problem with a gritty feel. They neglected to replace a section of quarter round on the floor that they had removed. They ruined the caulk on our stairway and when my husband asked Tom, the owner, to fix this, Tom said my husband was being outrageous. I don't know how this company got such good ratings. The owner seems to have an answer for anything negative said in previous reviews. All I can say is that we are unsatisfied customers