FACTORY BUILDER STORES

About us

Since 1988, builders, remodelers, contractors and the public have relied on Factory Builder Stores to provide top-of-the-line, kitchen appliance packages, cabinetry and Jacuzzi Whirlpool tubs. We offer more than 40 different brands of top-name appliances including Viking, Sub-Zero, Thermador, Bosch, Whirlpool and more. Family owned and operated, we pride ourselves on providing unsurpassed customer service and support - in the showroom and in the field. Our sales representatives are experienced professionals who know their products thoroughly and can help guide you through the entire building or remodeling process - from product selection through installation. Our aim is to make this aspect of the project fun, easy and stress-free. Stop by one of our showrooms in Austin, College Station, Corpus Christi, Dallas, Fort Worth, Houston or San Antonio, and see for yourself why over 5,000 of the most demanding builders, designers and remodeling customers depend on Factory Builder Stores.

Business highlights

37 years of experience

Services we offer

APPLIANCES, CABINETS & JACUZZI BATH TUBS.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%
Showing 1-4 of 4 reviews
Leslie B.
Jul 2017
5.0
Yes, I recommend this pro
I will use them again in the future.

Bill B.
Aug 2014
5.0
Yes, I recommend this pro
$2,000
unknown

Barbara R.
Nov 2013
2.0
$3,000
Very disorganized. Scheduling for installers was very poor

Linda H.
Jan 2013
5.0
Yes, I recommend this pro
$4,000
g

Evren G.
Aug 2012
4.0
Yes, I recommend this pro
$6,000
We purchased these appliances there because we got a pretty good deal from them. However the dishwasher we wanted was not what they delivered. Also, there was a confusion about the type of installation that was going to be done because the sales person didn't enter the information in their system. We were going to waste some time if I didn't confirm the details of the installation with them ahead of time. Overall, they are OK but a little more attention to detail would have been better.

Olga F.
Feb 2012
5.0
Yes, I recommend this pro
They had the best priced appliances.

JO A.
Jan 2008
3.0
$13,000
We had a problem with the ventahood not pulling the air out. After weeks of phone calls, etc., they insisted we should've purchased the same brand ventahood as the stove top (viking), and we said we purchased what the sales person recommended! Then he said we needed to have our doors open because we didn't have enough air circulating in the house (very lame). Their idea of a solution was to change the stove top for a diff. one but charge us over $2400 for it! We got an attorney who used to be in that bs. involved, and the problem was finally resolved -the vent was not properly attached to the duct pipe that went to the outside, which was finally figured out by our contractor and our attorney. We feel that Factory Builders wanted to blame us and their 'remedy' was for us to buy another stove top. Possibly if they had installed the appliances themselves, it would've been different. Their attitude was just tacky and rude.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

FACTORY BUILDER STORES is currently rated 4.3 overall out of 5.
FACTORY BUILDER STORES accepts the following forms of payment: CreditCard
Yes, FACTORY BUILDER STORES offers free project estimates.
No, FACTORY BUILDER STORES does not offer eco-friendly accreditations.
No, FACTORY BUILDER STORES does not offer a senior discount.
No, FACTORY BUILDER STORES does not offer emergency services.
No, FACTORY BUILDER STORES does not offer warranties.