Delta Mechanical Inc

They connected all faucets, refrigerators and washers even the faucets in the back yard with new PVC pipes. They cut the sheet rock in several places where they needed to run the pipes and after they were done they patched all the holes in such a way that unless somebody points it out to you, you would not know that there was a hole there. Very neat work.

The crew that came out were punctual and courteous, BUT APPEARED TO NOT KNOW THE PLUMBING CODE FOR LEON VALLEY, TEXAS. Delta Mechanical is a Home Depot contractor and is a large operation. They are used locally (San Antonio) Texas. I was pleased with the install, but shocked at the final price. After the Inspector came by several days later, I was told that much of what was done WAS NOT NEEDED. The water heater is in a 'closet' in the corner of the garage with vent to outside. I was told (by plumber) it needed to be on a stand, in a drain-pan, and be protected from surge with the surge tank and anti-siphon valve, all of which added $1100 in labor and parts to the bill. (The heater was a 40 gal gas GE costing about $380) Those are all different codes based on the location of the water heater, municipality it's located in, and the water pressure/system it's connected to. Check with the code inspectors before making a decision under duress. It's worth the money. Needless to say, I will NEVER use Delta for anything. Be forewarned. The Inspector did tell me that this 'overselling' is a common practice that he sees a lot of in his line of work. Home Depot has many good contractors, as I've used many in the past, but I'm weeding them out the hard way it seems.

Delta is recommended plumber by Home Depot. While shopping for a water
heater at Home Depot, I called Delta and got an installation estimate.
Since they were Home Depot recommended I said yes. Then when Delta
showed up, they TRIPLED the installation. I told them "Thanks for
stopping by". He said "Have a nice day". I complained to Home Depot, but
they have not responded.

Wow, I bought a Toilet from Home Deport and home Depot contracted with Delta Mechanical.



I would not have know who to use before fro plumbing, But I am very impressed with Delta Mechanical.



First they called a scheduled an appointment. it was a four hour window on May 18, 2013 from 9 am to 1 pm.  On the day of the appointment they called to reconfirm the appointment.



When the arrived there were two people and the very, very professional.



The turned off the water and drained the old toilet. The had a wet vacuum pump and sponge and took out the extra water.



They unpacked the new toilet and installed it. The toilet was beige and they were going to caulk around the bottom and asked me if I wanted clear or white because they didn't have beige. I chose clear. They finished up the installation.



The old toilet was placed in the new toilet box and the hauled off the old toilet and all the new toilet packing materials.



The were very fast and very professional and cleaned up everything. The cost was excellent also. The total cost to install was $134 which I thought was extremely reasonable.  I  didn't know about Delta mechanical before, But I will use them for any plumbing needs in the future.

The guy who was in charge of the project was very professional. We felt we could trust him. We would use them again and we would highly recommend them.

I have two Rinai tank less water heaters one of them is not working
(has error code 12-flame failure) but the other one is still working. I have
contacted Renai and validated that our heaters are still under warranty by
Rinai.  RInai also instructed us to call
a Rinai certified technicians from their technicians list (on Rinai?s web site)
to come to our house to diagnose the problems which cause flame failure then
call Rinai for parts. Rinai also informed us that the Labor cost is no longer
under warrantee because our units have been more than one year old.  Since Delta Mechanical Inc. is on Rinai?s
technician list we called them and told them we need their diagnoses and
contacting Rinai to get the parts to fix the not working water heater unit.   Over the phone they agreed to do that and
promised to send their best technician over whose name was Spencer.  When Spencer came he had no tool whatsoever
with him, he went to our attic, looked at our Rinai water heater unites for few
minutes and told me that those units need to be replaced, and cannot be
fixed.  When I asked Spencer why it
cannot be fixed? His said that he saw water in the pan underneath the heater it
indicated that the heaters have been leaking. 
When I asked him from where of the unit the leak has coming from? He
could not answer my questions and became irritated and told me to seek other
advisors.  Then he gave me the estimate quote
of $6,000.00 to replace the two water heater units.  Then I asked him why should I need to replace
two units since only one is not working? Spencer said:  the working one will quit working soon;
otherwise it costs $3,800.00 to replace one unit.  The next day my husband inspected the heater
units to determine where the leak was coming from and he could not find any leak
from the units themselves, while he was doing that it rains then he found out that
the rain water leak through the unit?s vents from the roof.  He then did some research on the internet and
found some posts on how to fix the Rinai?s flame failure error code-12 which
can be caused by water wetting the water heater?s burner.  My husband then cleaned and dried the water
heaters? burners, now our Rinai water heater is working fine.   Delta Mechanical Inc. charged us $100.00
service call in advance for doing nothing but gave us the estimate of
replacement cost of $6,000.00.  We can
get this estimate for free from any heater dealers.  When I call Delta Mechanical Inc. and ask for
the refund of $100.00,since did not do as they were hired to do, the manager threatened
me that she will call Rinai to inform 
Rinai that our water heaters was install improperly so Rinai will cancel
our warrantee.   Delta Mechanical Inc. is
a crook, a theft beware of their scams.

Lousy.  See above.

My upgrade was strictly amateur, and not up to plumbers' standards.  But it passed city inspection.  I would have been glad not to have done the work if Delta had made a reasonable charge.  $300 would have been at the outside of reason.  But $650 was not.  They wanted to charge $125 to "elevate the water heater."  Elevating the water heater means putting four concrete pavers underneath it at a total cost of about $8.00.  They wanted to charge $149 to move a clothes dryer about six feet to allow space to install the heater.  That is at most a 10 minute job.

I accept that Delta Mechanical can charge anything they want in a free market.  But when I have to deal with them because I am tied to Home Depot's extended warranty, we are not in a free market.  These people prey on widows and old people because they are for the most part helpless to do the work themselves.  Delta said at the outset I could not do anything to reduce the cost except buy the drain pan at Home Depot.  

My complaint is as much with Home Depot as with Delta.  It was, after all, Home Depot that imposed these bandits on me with the warranty coverage.  The warranty itself is worthless--GE has a six year warranty, and all Home Depot did is overlap the GE warranty and charge me a premium, while inflicting an overcharging bunch of incompetents on me.

John Mixon