"Upon Arrival at the home pictures were sent on items being hauled off and generator is in those pics, however on the day of arrival we asked what needs to be taken I specifically asked about the generator and my son asked her as well and she said it’s going because it barely works. Now we have already left and she knew that by the time I’m communicating with her about coming back for other junk removal run it was already off truck and we were headed back. I always encourage customers to stick around when we are getting rid of items, so there is no confusion. However on this part it’s a lack of communication. We also would not ask 3 times, there would be absolutely no need to do so! Im very fair w pricing as well, however I can’t help if people want to get something for nothing! “Cheap”.Been self employed for over 15 years and I have always and will continue to practice good work and business ethics!. However if anything needs to be provided on this issue, I do believe Angi list has everything on a text thread! I also understand that we leave realistic reviews based on service, however I believe the attempt in itself is worth more than 1 star! ⭐️"