Conscious Cleaning

Outstanding in all respects! I have a historic masonry fireplace which was not drafting properly, and it was time to perform some general maintenance to the interior brickwork as well. I first contacted a company I have known about for over 25 years, and had do some work for me in the past. This other company did not show up for the first appointment, and arrived 45 minutes late for the second appointment. I was promised a quotation the following day, but after 2 weeks I had to call the office and then finally received a proposal which was missing half of the items we discussed. A few days later I received a revised proposal, and it was outrageous at about 4 times the cost I expected! If ever a company wanted to drive away customers, they sure have the formula down pat. I then looked for an alternative provider, and was referred to Conscious Cleaning Chimney Services. What a breath of fresh air! I received a near instantaneous response, and the communication from G.G. from start to finish was nothing short of fantastic. I always got prompt replies to my questions or requests, and the technician Fred came out quickly to survey the condition and provide a recommendation and quote. They were able to quickly schedule the service at MY convenience rather than the "when we get around to it" attitude of the other company, and Fred arrived even slightly before the appointment time. Most of the work was completed, but I had been told a part would need to be ordered and once it arrived they'd be right back out to install that last piece. They did just as they had promised, and everything was done whenever it was best for me. Subsequent to this initial service, I had to call them back because I decided to change the face of the fireplace granite, and the contractor installing that chipped some of the brick around the edges. Once again, Conscious Cleaning came out quickly at my convenience, and completed the work the same day. The pricing for both service calls was very fair, and in line with what I expected. I cannot say enough good things about all the folks at Conscious Cleaning. My only hesitation in writing this review is that from a selfish perspective I'd like to keep them as "my little secret", but truly they deserve to be recognized for the outstanding service and helpful attitude they practice.

unknown

.Went great!

Wonderful experience.  I've used them before and they were polite, professional, and fast.  They do their work with a smile and made no mess.  This company charges more than many others ($99 is common) but they're worth it, and it's good to know you got a thorough job done.

Conscious Cleaning did a good job. They showed up on time and were very good at their job. The workers were really pleasant and did a great job.

My experience with them was good. Their customer service was great, and they provided the service that I needed. I was happy with their work. Their price was competitive with anyone else. I would rate them highly and would use them again in the future if necessary.

They were very professional. They were on time and gave me helpful information without being pushy. I was very grateful for not on the information, but the way they handled it. I was very impressed with their services. They also brought our their own drop cloths and cleaned up after themselves, which I absolutely appreciated.

They did a very good job.

I have no problem paying extra to get custom work, but I expect to get what I pay for. In this case, I did not get what I paid for or what I asked for. I gave him the idea of what I wanted, and he did not produce it. They were lousy people and actually cursed at me and called me foul names. They put some goofy looking thing on my chimney that did not fit and used foam rubber that fell off. They tried to paint it black and conceal the foam, hoping we wouldn't see it.