Capitol Audio Video
About us
We design Home Automation Systems, Home Theaters, and Audio Visual Systems, and Security Systems for Luxury Homes.
Business highlights
Services we offer
Audio/Video, Banquet Facilities, Bars/Restaurants, Boardrooms, Door Locks, Home Automation Design & Installation - All from your IPAD - HVAC, Intercoms, Lighting, Security, Sprinklers, Swimming Pool, Window Shades, and more., we work on the commercial end as well with communication systems and audio visual technology in Conference Rooms, you name it. We also provide design and installation services for Home Theater Rooms and A/V and Security. We work with builders or homeowners directly. Lastly
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
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| 27% |
Also, my screen was damaged during shipping by FedEx but still usable. They proceeded to hang the screen so I could use it while they waited on their claim to be processed by FedEx. Once the claim was processed they brought me out a new screen. I was thankful I could still use my media room during this time.
The techs that performed our install and integration of the various components led by Mike Ross did a great job.
He gave straight answers and solid advice with regards to the install and our system but also regarding potential future additions. His honest insight was very refreshing and helpful in my decision making process.
I am and expect that I will continue to be, a satisfied customer.
This "COMPANY" is a front for a variety of SUB-Contractors there are no actual employees!
They appear to operate under a variety of webpages and ad campaigns.
Poor / 0 Planning, Horrid Communications, Over Sold - Under Delivered, Un-finished, No Documentation
I FEEL LIKE I was SCAMMED!
First Crew 8-18-2014 arrived and did the bulk of the cabling.
When they left there were no cables terminated so none of them were useable.
Drilled a 2.5in hole through my load bearing support beam in my roof.
They mounted the TV mounts OVER the power plugs and connectors so were unable to put wall plates on the connections.
I have open holes behind my TV in the wall. The sheetrock is busted up with wrong holes and open holes due to their lack of planning.
UNFINISHED
2nd Crew 8-28-204 (All different people)
They only came prepared to connect RG6 / BNC cables so the Comcast would work but they did not have all the necessary tools so were only able to connect 3 TVs the cable and other TVs and Internet connectivity was still un operational.
UNFINISHED
3rd Crew 9-10-2014 (All different people)
They came to work on the labeling and connecting all the cables. They did not have the necessary tools to do all of the cables and were only able to connect some of the Ethernet cables. They had no testing equipment or labeling gear. They used my tape and a marker. They were unable to test the network cables and some of them are still non-functioning.
UNFINISHED
4th Crew 9-20-2014 (All different people)
These guys were told to address my non working surveillance system. The system was non functioning and was not useable.
DVR and all 4 Cameras
They instead focused on connecting my speaker wires and audio connections. This is the FIRST time that any of the equipment that was purchased was actually shown to function. They were not able to connect all speakers due to the fact that they required Volume controls that they did not have with them to install.
UNFINISHED
9.29.2014
Still no working Surveillance system, No Volume controls for outside speakers, no testing of cable drops, no labeling, no documentation
UNFINISHED
It went great. To begin, they were patient and worked with me on an install date that worked for all parties. The whole process was done within 2 weeks of first contact (much shorter than the 2 months quoted to me by some other prominent blue and yellow big box store). They worked with me over the phone to understand what it is I wanted done, even though what I was asking was not in their normal realm of work (I already purchased speakers and just needed them installed, they specialize in whole home installation from purchase to installation. Had I known this, I would not have purchased the speakers previously).
On the day of the work they arrived promptly within the arrival window. After a short explanation of the layout and prewiring of my house they got to work. The whole process took a little over two hours. They were clean, courteous, nice to talk to, and worked quickly and professionally. I could not have been any happier with the result, and I will definitely use them again!
Licensing
State Contractor License Requirements
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