BOBBITT GLASS CO

About us

Our company has been a family business since 1938, creating just about any custom glass work you can dream up. Our team conducts a variety of projects for commercial and residential properties throughout the greater Houston area. Our company has an A+++ Rating with the Better Business Bureau. We have a keen eye for detail when working with glass and mirrors, and upon completion of the job, your space will look immaculate. We specialize in custom mirror installation such as back-splashes and walls, antique mirror reproduction, mirrored furniture, and vanity mirrors. As well as, custom tub/shower enclosures, both framed and frame-less units and window repairs. Our Montrose shop can provide you with crystal repairs, table tops, shelves and more. From sophisticated frame-less showers to unique mirrored furniture, we do it all at Bobbitt Glass. Next time you’re in need of glass or mirror services, Bobbitt Glass Co. should be your first call. With decades of experience in the field, why choose anyone else?

Business highlights

Se habla espanol
Emergency services offered
87 years of experience

Services we offer

Our shop cuts every order custom to create what you need for your glass or mirror project. We come out to measure and quote your project at no cost to you. So whether you need shelves, as long as it is not tempered. They can also come pick up and dispose of any glass that you no longer have use for., mirrors of any size or color including antiqued mirrors, table tops to framed and frame-less showers we can get your project done for you. Our shop team can cut your glass down to any size needed

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
9%
2
0%
1
18%
Showing 1-11 of 11 reviews
Ken M.
Jul 2017
1.0
$1,669
When I received the paid invoice it was for $1,669.78 Their explanation is that by $13.65 they meant $1,365. When you ask for a price per pane and the prices are presented as they were, anyone would assume the price was $13.65. I asked them if they would inform customers in the future of the total out the door price and was told that they would not. When I asked for a good faith discount they refused. This is simple glass installed with glazing caulk. They claim they charge $125 per pane, though this number was never discussed with me. And at any rate, I would never have paid this. It takes only a few minutes to chisel out the old glazing and install new. I could easily have gotten glass and installed it myself. At first I thought this was a comedy of errors but given their aggressive response in my communications with them and the negative reviews by other customers, I now suspect I was intentionally misled. Be sure to read the negative reviews below in addition to this one. I wish I had.

Test T.
Jun 2017
5.0
Yes, I recommend this pro
Very well!

Becky P.
May 2017
5.0
Yes, I recommend this pro
Really appreciate the excellent and very professional, high quality work for us to enjoy! Excellent customer service as well! Keep it up!

Christopher F.
Mar 2017
5.0
Yes, I recommend this pro
unknown

Laura M.
Jun 2015
3.0
unknown

Gregg J.
Jun 2015
5.0
Yes, I recommend this pro
$240
.

Richard C.
Aug 2014
1.0
$130
I have used Bobbitt Glass for many years, and sent many customers to this business. Never again. A broken, tempered glass tabletop was cut to the wrong size twice, over a period of almost 2 months. Yesterday I returned the table and the glass top, telling them it was the wrong size, again, and they needed to re-do it. I was told by the woman that they could certainly do it, but I would have to pay for it! I said, " No, that won't be necessary, thank you. And I will never do business with you again." Bobbitt Glass does not stand behind their work, and their customer service is terrible. Use them at your peril.*********As to Bobbit's response: hogwash. The tabletop does not fit and never did. Regardless of whose fault it was that the glass does not fit, whether it was an outside source or in-house, it was specified, twice, how it was to fit and they failed to provide. Still an overall, lasting grade of "FAIL".
Response from BOBBITT GLASS CO

"We are very sorry Mr. [member name remove] is not happy with his table or service. We strive to provide excellent service and appreciate our customers of many years. Mr. [member name remove] brought into us a wicker table and wanted a tempered piece to go into it. We originally made a paper pattern to send off to our supplier to get the top made. Unfortunately somewhere the measurements were off because it was slightly too big. We then immediately had a glass pattern made that fit perfectly to his table and sent it back off to our supplier to redo the table at no cost to Mr. [member name remove] because it was our mistake. The new piece came in and it fit his table like a glove. When Mr. [member name remove] brought it back, he said it didn't fit and the lady who was helping him flip the table around to place it inside. Sometimes pieces have to go in a certain way because of the way the table may be cut. He then stated that what he wanted was for the table to fit into the groves of the wicker table, which is something that was not originally stated when the glass top was ordered. We informed him that if he choose to have a table top like that, then one, it would be uneven in place since the wicker goes up and down like waves and two he would have to purchase a new one because this was not specifically stated in the original order and there is nothing wrong with the table top he had. As much as we would have like to redo the table for Mr. [member name remove], we cannot redo it at our cost since it was never specified that he wanted the top to match the groves of the wicker table. We sincerely thank him for being a loyal customer and hopes he can understand why we could not replace his table top."


Albertus W.
Jun 2014
4.0
Yes, I recommend this pro
$2,000
unknown
Response from BOBBITT GLASS CO

"We sincerely thank [Member Name] for choosing us for his glass and mirror needs as well as his business. We would have liked his comment on how we could improve on Responsiveness and Quality. Unfortunately on Price we try to price match as much as we can but it's determined by our suppliers and what they charge for the product. We hope that he will keep us in mind for any future mirror and glass projects."


Katharine S.
Aug 2013
5.0
Yes, I recommend this pro
$200
I called to get a quote for some glass to protect our dining room table, and they were friendly, recommended the right thickness/finishes, and quickly gave me a quote. We didn't call too many other local places, but the quote was about half of the most prominent online vendor.
I called back later with exact measurements to order the glass, and it was ready a few days later. They were flexible about pick-up times, helped me load it into the car, and the measurements were right on. Hand-polished edges are smooth and safe to touch, and corners were "bumped" (slightly smoothed) as requested.

Virginia F.
Jul 2013
5.0
Yes, I recommend this pro
$300
perfect

Anne W.
Dec 2012
5.0
Yes, I recommend this pro
$200
We were very pleased with the service and attention we received at Bobbit Glass. They offered time and assistance in determining how the glass could be cut, and stood by their initial quote, though the work turned out to be more costly than quoted. It was a pleasure to deal with a small local business that has such integrity.
Response from BOBBITT GLASS CO

"Thank you for your review. We try to treat every customer with the utmost respect. We value your opinion and hope to do continue doing work for you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

BOBBITT GLASS CO is currently rated 4.0 overall out of 5.
BOBBITT GLASS CO accepts the following forms of payment: CreditCard
No, BOBBITT GLASS CO does not offer free project estimates.
No, BOBBITT GLASS CO does not offer eco-friendly accreditations.
No, BOBBITT GLASS CO does not offer a senior discount.
Yes, BOBBITT GLASS CO offers emergency services.
No, BOBBITT GLASS CO does not offer warranties.