Mr. Craig Blanchard and his company did a poor job of our home remodel. He uses sub-contractors that are not very skilled and not meticulous. We have had to call him back many times to fix problems that was not done correclty during the initial remodel. The workmanship is poor, and the attention to detail is non-existant. Everything looks like it's done in a rush and the materials he uses are cheap. Mr. Blanchard will come up with excuses on why he should not come back to fix the problem. We have had plumbers, electricans, HVAC companies come to our home to say that the work done was incorrect. However, when we contact Mr. Blanchard, he will state that these companies are wrong and have no idea what they are talking about. He is very reluctant to come fix the problems that his workers created. Mr. Blanchard will also take advantage of customers and charge a much higher price than the quality of the work done. For the price he charges, the workmanship should be a 10 out of 10, however, it's more a 3 out of 10. He will use the cheapest materials that he can find. Rather than spend an extra $20 and make something look nicer, he will use the cheap material and pocket the savings. I would not use this company again.
Description of Work: Kitchen remodel, addition to existing home
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$100,000
Joan W.
01/2016
3.0
basement remodeling
 + -1 more
unknown
Description of Work: The first 2 projects Craig did at our house were very good. The third for the most part was good. We had to redo the lighting of the built in since it was not adequate for what needed to be lit. And he left a fire hazard in the attic when the new door bell transformer was installed. He did not cap it and I had to hire an electrician to correct this mistake. He rushed the painter so the job was not to my satisfaction. However, he did correct this issue with the correct paint.
Rating Category
Rating out of 5
Larry C.
09/2015
1.0
basement remodeling
 + -1 more
Blue Diamond Construction Company on Bamwood in Houston Owner Craig BlanchardBe very aware of who you are dealing with here. His politeness is a ploy. Contracted Craig to clean my travertine floor. After they finished the floor was streaked and had spots that were not there to start with. They had no idea of what had happen, they brought in someone else to work on the floor and no improvement. He had my house torn up for over 4 months. As it turned out he used a product called CLR. The authorities on the web say that CLR will ruin your floor. Contacted several floor companies locally and all said the same thing. When I broached the subject with Craig he dug his heels in and said he used it all the time with no problem. That does not make it right. He would not did not take responsibility. It cost 1600 dollars to fix what he created as a problem. The floor is now beautiful no thanks to him. Be aware of this company and how they treat people. He will be a polite as he can be on the phone and will apologize at every delay, but those are just words.
Description of Work: He tried to clean a travertine tile floor
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$900
Charles S.
05/2013
3.0
home remodeling, basement remodeling
 + 0 more
They did good quality work, on the work they actually did. He wasn't very professional. He didn't work with us very well. If there was an issue that I thought was a part of the contract, and he didn't, we would argue about that. In terms of the business and budget part it wasn't very good. In terms of the quality of the work, it was good.
Description of Work: They renovated most of the downstairs in our new house.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$70,000
02/2006
5.0
home remodeling
 + -1 more
Blue Diamond Construction did a fine job remodeling my kitchen. They were very personable. I would recommend them to anyone who can afford them. Their prices were a little expensive, but I didn't mind paying for quality work. I wanted it to be perfect and they came pretty close to perfection.
Description of Work: They remodeled my kitchen including countertops, cabinets, and the floor.
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Service Categories
Basement Remodeling,
Kitchen and Bath Remodeling,
General Remodeling
FAQ
BLUE DIAMOND CONSTRUCTION is currently rated 2.8 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
BLUE DIAMOND CONSTRUCTION accepts the following forms of payment: Check
Yes, BLUE DIAMOND CONSTRUCTION offers free project estimates.
No, BLUE DIAMOND CONSTRUCTION does not offer eco-friendly accreditations.
No, BLUE DIAMOND CONSTRUCTION does not offer a senior discount.
No, BLUE DIAMOND CONSTRUCTION does not offer emergency services.
Yes, BLUE DIAMOND CONSTRUCTION offers warranties.
BLUE DIAMOND CONSTRUCTION offers the following services: HOME IMPROVEMENTS & RESIDENTIAL REMODELING.