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BestRate Moving & Storage

Founded 2011 • With Angi since April 2012

2.5

(8) Verified Reviews

Apartments

Description

BestRate Moving came into being after 15 years experience in the moving industry. We are accredited with the BBB. After seeing first hand the challenges of moving, the stress of finding a reliable moving company and identifying those areas where we can make moving better, we decided to emphasize in customer satisfaction both in our services and our Best Rate!...

Other local Pros in your area

We move pianos throughout the state of Texas. We are based in the D/FW area where we do 80% of our business but make regular trips to Austin, San Antonio, Houston, and points in between. We also travel out west as the need allows. On our statewide jaunt we combine several pianos together to save our customers up to 40% on the cost to move the piano. Give us a window of time and we’ll make it happen as best we can. And we always keep our customers informed with the progress of the schedule. Last year was an incredible year for us as we moved just over 1500 pianos , with half of them being grand style pianos. We are a small company with a handful of very qualified people and are dedicated to your satisfaction .  

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Super Service
Award 2020

Local family owned moving company providing excellent service at a great price. No Hidden charges. We are licensed and insured and all crew members are employees of the company. We are neighbors moving neighbors. We handle office moves, residential moves and delivery from local furniture stores. We can provide storage to fit your needs. We also stock packing supplies and offer free delivery. Give us a call today and find out what makes us different from other moving companies. Cost is determined by the job. Local family owned and operated. http://www.woodlandsmovingco.com/  

Call us now at (713) 775-4507 to schedule your move today! Proud winner of the 2018 Super Service Award. Better Deal Movers is a moving contractor / mover serving the Katy, TX area. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.  

Verified Reviews

A few reviews for this pro...
1.0

05/02/2021

The Worst Experience I ever had with a Service Provider in my entire life! Don’t use this company!!! They literally steal from you! I used them to move a small 1 bedroom apartment a town home 15 min away. They quoted me 2 hours for the move, what I thought reasonable since I barely had furniture, (one dinning table, one bed, one chest, a TV and some boxes). It took them 2 hours to load the truck b...

Description of Work
Move one bedroom apt

Category moving companies

1.0

11/03/2020

I was incredibly disappointed in this company. After being recommended by 2 friends I expected for this experience to be seamless and worth recommending further. They did not send regular staff employees, rather 3 recent high school graduates, who were incredibly slow and unskilled at professional moving. It took 7 hours to move what should have taken no more than 4 for items in storage into a hom...

Description of Work
Moving from storage into new home

Category moving companies

1.0

08/13/2017

They were 5 hours late and said they would give us a discount in the end they offered 14 dollars of the price finally ended with 39 dollars off for 5 hours and Alex was extremely ugly to my daughter and when I got on the phone he hung up. Alex was so unprofessional. We wouldn't use them again. The movers themselves were good but the experience with the company was horrible.

Description of Work
Moving from a one bedroom appt to a storage room

Category moving companies

2.0

01/11/2017

I tried to reach a settlement with Alex and/or Santos after the horrendous experience and asked for a small refund/rebate, as I totally felt that 6 hours was an unreasonable amount of time and that it would have taken professional movers 3-4 hours maximum to move. The response I got? Basically "so sue us"... Definitely would never, ever use these people again or recommend to anyone. Perhaps I shou...

Description of Work
Just had very bad experience moving with this company...movers were very late, arrived tired at 5 pm in a Ryder rental truck, took an hour to disassemble and another to reassemble 1 bed! The mover who was taking items out of the house onto the truck was limping and could barely walk, they were unable to connect the washer and dryer, and did not even know how to take a doorstop off to place furniture...allegedly they are professionals and not day labor :) They charge by the hour and, naturally, that led to a VERY HUGE MOVING BILL. 6 hours to move a 3 bedroom house 2 miles up the street...after we had already moved most all of the boxes, clothes, paintings and furniture from 2 of the bedrooms. BEWARE! YOU DO NOT WANT TO MOVE WITH THIS COMPANY!

Category moving companies

Service Provider Response

I would like to thank you for the feedback. We apologize for any inconvenience you may have experienced. We are always looking to improve and your feedback will help. We are aware of what happened with your move. We strongly feel that the movers we sent you are professional and have all professional the equipment they need to accommodate your move. We will look into any ways to improve. Best Regar...
1.0

08/17/2015

It was a horrible experience. I used Best Rate Moving & Storage to move into my apartment back in January and it took them three hours and cost me $415. The same movers moving the same stuff into our house took seven hours and charged me $730. They broke glassware that was carefully packed, an antique rocking chair, and damaged an antique bar and scratched several walls. At some point they threw a...

Description of Work
Moved my boxes and furniture from a two bedroom apartment into a house.

Category moving companies

Service Provider Response

We would first like to thank you for hiring BestRate Moving, Also for the feedback. We are always looking to improve and your feedback is appreciated. We are aware of the circumstances regarding your move. We looked into this matter and reviewed the crew we sent you. We feel that the movers we sent have a different scenario from were you moved into. Apparently a longer walk up. We will continue to...

    Services Offered

    Services we offer include: • Non-Stop Local and Statewide Moving in an Exclusive Truck • Residential and Commercial Moving Services • Packing and Unpacking • Storage Services • Free Estimates • One Item or Entire Household Shipment • Guaranteed On-TIme and Delivery Dates • Competitive Rates

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover, American Express
    Senior Discount
    Emergency Service
    No
    Warranties
    No