Around The Clock A/C & Heating
About us
We are a family owned and operated a/c, heating, and appliance company. We service all makes and models for repair or replacement.Our company is fully licensed, bonded, and insured. We NEVER use subcontractors or day labor workers. Our service call fee is $75 but all Angie's List members will receive a $10 discount on the service call fee. We also offer 24 hour emergency service at no additional charge! Call us today and let our family take care of your family.
Business highlights
Services we offer
Replacement and repairs to all a/c and heating equipment. We service all makes and models. 24 hour emergency service is offered.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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Sent: Saturday, March 23, 2013 1:58 PM
To: '[email protected]'
Subject: Work Order 602227606 - AroundtheClockINV
Elaina,
Per our conversation regarding work performed by Around the Clock, see attached. I have also attached
pictures of how Around the Clock did work improperly.
The repair needs to be performed to bring my home to state laws.
Regards,
On Apr 1, 2013, at 7:59 AM, "Nelson, Patty" wrote:
From: Patty Teague
Sent: Friday, March 29, 2013 2:59 PM
To: [email protected]
Cc: Nelson, Patty
Subject: RE: Work Order 602227606 - AroundtheClockINV
Elaina,
Around the Clock showed up about 2:20 pm today (Friday, March 29, 2013) and it was the same guy who did
this installation, named Seth. Seth said ‘it is what it is’ and Around the Clock would not fix.
He blamed First American for ordering the incorrect sized coil. I told Seth that Around the Clock
should have never installed the coils, knowing they were not the right size. Therefore, they made modification to the coil ordered by First American to make it work. Seth acknowledged it was not a good way to modify and had First American ordered the correct coil, the installation would have fit with no modification. As a reminder, I had to pay $895.00 for this modification not covered under my home warranty.
Seth also told me 'he was the best on the west side of my area, and was certified and owned his own company as well. have had a certified AC company here to view this work and they are shocked how Around the Clock cut
off air supply and blocked the transition.
I asked Seth if Around the Clock was going to make the proper repairs and fix the issue and he said
‘NO’. I asked who the owner of Around the Clock was and he said Sean Hall. I have requested Mr. Hall to phone me.
Elaina – please advise me of a recovery plan for this issue as the modification work was indeed poorly done.
Thank you for your soonest response.
Regards,
Patty Teague-Nelson
"This is not an accurate review at all. The homeowner has a home warranty which only authorizes our company to perform certain repairs at a home. We performed the repairs that the home warranty authorized us to do. The home warranty company orders all equipment and any delay would have not been because of us. The job was completed and the system is working exactly as it should."
"This review is false in many ways. The age that a tech looks does not matter. All of our tech's have at least 5 years exp. before we will have them join our company. All of our techs are certified by the state of Texas and by the EPA. We also have them retest each year to keep all requirements up to date. The comment about the freon is just false. Freon in no way cost $895!! That is about 10 times the amount. Either way there was a home warranty covered this home and no pricing would have ever been discussed with the home owner since she did not have to pay for the repairs, they were covered by the home warranty."
Licensing
State Contractor License Requirements
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