Aqueduct Plumbing Company, LLC logoApproved Pro
Approved Pro

Aqueduct Plumbing Company, LLC

Sewer Main - Clear - For Business, Sewer Main - Install, Replace or Repair - For Business, Tankless Water Heater - Install - For Business,

About us

A knowledgeable, professional plumbing contractor who believes that mere "customer satisfaction" is a disappointment. We want to leave an impression; we want "customer enthusiasm!

Business highlights

Se habla espanol
18 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
18%
3
2%
2
1%
1
1%

Filter reviews by service

Showing 1-25 of 204 reviews
Paul V.
Aug 2023
5.0
Water Main Install, Replace or Repair
Yes, I recommend this pro
$34,500
Nice and friendly people

Jorge R.
Mar 2023
5.0
Drain Line Breakage - Camera Locate
Yes, I recommend this pro
Good customer service definitely recommend

Pat S.
Jan 2023
4.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$150,000
I would have given a perfect review but they did not show up for the first appointment. I realize it was a holiday and bad weather but wish I had a quick call and just rescheduled which is what we eventually did. Very nice people and also cleared a bathroom sink that a previous plumber did not do a good job on. I will definitely use them again and referred them to my sister for a toilet repair as well!

Patrice W.
Aug 2021
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Aqueduct was very cost effective for lighting my gas water heater.

Dak. S.
Mar 2021
3.0
Water Main Install, Replace or Repair
Yes, I recommend this pro
I the plumber did not have to dig a hole for pipe was in plain sight only about 4 in Long all he did was cut and glue took him less than 10 minutes and they charged me $140 was trying to charge me 200 and some odd dollars they should only charge me like 50 or 60.

Debra L.
Oct 2020
1.0
Tankless Water Heater Installation
$47,700
It cost me $477.00 for this company to service my tankless water heater. What did I get for my money. Let me tell you what I didn't get. I didn't get a Master Plumber who knew what they were doing. I didn't even get a Plumber. The assistant came out, put in some valves and ran some cleaning solution thru the system. That didn't fix the problem. He called for technical assistance with Rheem, but was left on hold. So he told me I needed to call and let them know that he thinks there is something wrong with the mother board, so they can send out a new one for him to install. Said it would cost $150.00 for the installation. I will not be giving this business another penny. $477.00 should have gotten me a Plumber who would have run a diagnostic and ascertained the problem. The unit was giving a code 11. I needed someone who is experienced with tankless water heaters to come out and service my unit. I blame the owner &/or supervisor, not the employee. He seemed to do a good job putting in the valves and running the cleaning solution. He called his company. When the problem wasn't fixed they should have sent out someone with experience. A Master Troubleshooter (as one of the reviewers I read received). I feel I was robbed.
Response from

"Gosh, this was the day before yesterday. I sure wish you would have called us. Your tankless was installed incorrectly. Upon installation the plumbers should install the flush out valves so that the unit can be properly maintained. They also did not install a T&P discharge line which is a safety issue. We went through the diagnostics with the manufacturer because that is proper protocol and protects you as all of these manufacturers create tickets for issues and track them in case they notice too many problems and decide to warranty the whole unit. In this case while we went throug the steps with diagnostics they determined you needed the new motherboard. As far as we know this part was going to be under warranty. I really wish you would have called me directly as we aren't always perfect but we sure would have liked to explain and even come back out for free to see what is going on."


Jason W.
Aug 2020
5.0
Gas Piping
Yes, I recommend this pro
Great job and customer service.
Response from

"I really appreciate this. We really appreciate it. Thank you so much!"


Karen H.
Aug 2020
5.0
Tankless Water Heater Repair
Yes, I recommend this pro
$1,700
They contacted me immediately even though it was after 5 pm. They worked with my time constraints, and arrived when they said they would. I got a master troubleshooter, because my water tank is old. He was able to fix my problem quickly for a great price, and figured out some complicated issues with my old house's plumbing. I will definitely start using this company for my plumbing needs
Response from

"This is such a nice review. Thank you so much. We will definitely be here when you need us :)"


Paula U.
Jul 2020
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Punctual, courteous and explained what they were going to do m.
Response from

"We really appreciate the kind review! Please call any time with any plumbing needs!"


Rodger B.
Apr 2020
5.0
Drain Line Breakage - Camera Locate
Yes, I recommend this pro
Aqueduct gave a bid lower than the rest, got the job done right away. The job was done efficiently, effectively, and to my complete satisfaction. I would hire them again, they did an excellent job.
Response from

"Such a nice review. Thank you so much!!! We look forward to seeing you again!"


Michael G.
Feb 2020
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Communication was great, which is very important! They quoted me a great price after several other vendors provided unreasonable recommendations and estimates. I will be using them on future issues.
Response from

"Got this first thing in the morning and what a way to start. Thank you so much!"


Sivaram A.
Feb 2020
4.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Had trouble in communicating with the estimator, contractor and company owner! Had to call them and send emails a few times before they respond! Our area in Clear Lake needs double permits, one from the city of Houston and the other from Clear Lake Water Authority. We still have not gotten the one from CLWA!
Response from

"Sorry to hear this, sir. Thought we communicated well and I kept trying to please you with price decreases. We pulled your COH permit and passed first go around. I was having an issue with the CLCWA permit and have sent it over. I never asked for payment prior to having that 2nd permit over to you."


Buck V.
Jan 2020
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
This service was great have used several times for plumbing needs in the past five years.
Response from

"So nice of you and so grateful to you for continuing to call us. Thank you very much."


Julia V.
Dec 2019
5.0
Sewer Main Clearing
Yes, I recommend this pro
They are the best
Response from

"You are so kind!! Thank you :)"


Ana R.
Oct 2019
5.0
Yes, I recommend this pro
Billy and his whole team are great to work with. They were responsive, honest, and reasonable with their work. They even helped us save money on the job they performed by advising us on what we could do and what our options were. We highly recommend them!
Response from

"Thank you, ma'am! You have been so nice to work with and we really appreciate this review :)"


Kenneth L.
Oct 2019
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Need to thank you for the military discount for Services provided by your highly trained personnel. It shows your appreciation for all liberties enjoyed, but not taken for granted by this great nation's military which fights so hard to maintain daily. Your returned call and response time, to arrival and all work completed are truly exceptional. Your company's work ethics are extremely above your competitors to say the least! I would like to mention your ground troops by name:Wilmer Cruz & Josh. Their teamwork and individuality abilities makes them the epitome of hard work, diligence, and pillars of strength and gives your company great moral beliefs today and forever tomorrow. I seriously and sincerely request a Pay Increase for these two deserving Plumbers. Because of your people,you are the BEST!!!
Response from

"Sir, thank you. This really means a lot to us. Wilmer, Josh, myself and everyone here are grateful to you for such kind words. This is the nicest review we have ever received I think and really, it is so very appreciated!"


Nihal W.
Sep 2019
5.0
Yes, I recommend this pro
Quick Response. Quality Job done to our entire satisfaction
Response from

"So very appreciative of you for writing this and for giving us the opportunity to work for you!!"


Robert M.
Aug 2019
5.0
Water Main Install, Replace or Repair
Yes, I recommend this pro
The professionalism that was presented, along with great work ethics was more than appreciated. Great job!
Response from

"This is so appreciated!! I got with our tech this morning and recognized him for this great review. Thank you."


Niki M.
Aug 2019
4.5
Tankless Water Heater Repair
Yes, I recommend this pro
$47,500
They did a great job.
Response from

"Thank you so much for the kind words!! We hope to be your plumber for any needs!!"


Regina C.
Jul 2019
4.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Thankful it was a simple fix. Courteous and professional.
Response from

"Thank you!!! We really love to hear these 2 things :)"


Ann F.
Jun 2019
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Response from

"Thank you! We really appreciate these reviews so much :)"


Kevin B.
Jun 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Response from

"Thank you for this rating. We appreciate you!"


Jacob C.
May 2019
4.5
Gas Piping
Yes, I recommend this pro
Aqueduct was great! They were able to come out the same day and give us a quote, and would have done the work the next day if not for the rain (outdoor job). They came the following day and did a great job and we are very happy with the work that was done.
Response from

"We really appreciate the opportunity you gave us and thank you so much for the kind words!!!"


Kay M.
May 2019
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
They came out right away and checked our hot water heater. Did not find anything wrong but turned up thermostat. Did not charge.
Response from

"Thank you! We really do try to be helpful :)"


Jean R.
Feb 2019
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
He was very nice. But was late for showing up. But his work was good!
Response from

"I'm sorry we were running late. Thank you so much for your generous review - we appreciate you!"

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Showing 1-25 of 204

Licensing

Licensed*

Trade License Number

37869

Trade License Locale

TX

Trade License Expiration

06/30/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aqueduct Plumbing Company, LLC is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 9:00 AM - 4:00 PM Sunday: 9:00 AM - 4:00 PM
Aqueduct Plumbing Company, LLC accepts the following forms of payment: CreditCard
Yes, Aqueduct Plumbing Company, LLC offers free project estimates.
No, Aqueduct Plumbing Company, LLC does not offer eco-friendly accreditations.
No, Aqueduct Plumbing Company, LLC does not offer a senior discount.
No, Aqueduct Plumbing Company, LLC does not offer emergency services.
Yes, Aqueduct Plumbing Company, LLC offers warranties.

Contact Information

14803 Wisteria Run Court, Houston, TX 77062

Service Hours

Sunday:9:00 AM - 4:00 PM
Monday:7:00 AM - 7:00 PM
Tuesday:7:00 AM - 7:00 PM
Wednesday:7:00 AM - 7:00 PM
Thursday:7:00 AM - 7:00 PM
Friday:7:00 AM - 7:00 PM
Saturday:9:00 AM - 4:00 PM
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