
About us
At Americana Pool Service we take pride in doing our work ourselves, never subcontractors. Serving since 2014 transforming backyards into personal retreats.
Business highlights
Se habla espanol
Emergency services offered
17 years of experience
Services we offer
concrete flat work , pavers , pool coping and tile , pool new builds , pool remodel includes pool equipment upgrades and install
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.845 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
0% | ||
0% | ||
2% | ||
2% |
Filter reviews by service
Showing 1-25 of 45 reviews
Michelle C.
Sep 2025
Google Review
Jorge recently expanded my backyard patio, creating a wonderful space for relaxation and enjoyment. From the initial consultation to the final product, Jorge exceeded my expectations. He expertly guided me through the design process, ensuring the patio extension perfectly matched my vision. His quote was fair and competitive, and his communication throughout the project was excellent. Jorge's hard work and dedication resulted in a beautiful patio that has significantly enhanced my outdoor living space. I highly recommend his services to anyone looking for concrete work.
Steven S.
Sep 2025
Google Review
Jorge and his team recently completed a re-surfacing of my pool using StoneScapes aqua white with portorico blend and new tile around the pool edges. Jorge came to my house within hours of our first contact and brought samples of StoneScape. He later e-mailed the catalogues of tile choices. I got a quote before the end of the day. Installation necessitated a removal of the old plaster. Work started within a week and was completed by October 9. Jorge was in constant contact advising what activities would be upcoming. The results are amazing, and his price was competitive. I am very satisfied.
Wale A.
Sep 2025
Google Review
Overall, very disappointed with the customer service. Jorge was more concerned with collecting money than a happy customer. Ultimately, as soon as they collected the last payment they didn't make sure all the equipment was functioning properly, including my handheld controller. Now hiring someone else to finish the job.
John S.
Sep 2025
Google Review
JORGE Has exceeded my expectations in replacing pool pump and filter ,same day that I called work was completed and at a reasonable price.highly recommend,will use for all future repairs.He is very knowledgeable and great communication skills
C H.
Sep 2025
Google Review
Jorge is absolutely the nicest most courteous guy you’ll ever meet. I posted on Nextdoor app for a recommendation for someone to do an acid wash on our 16 year old pool. He was the only one who responded offering the service. I gave him a call and he came out a couple of days later. Gave an honest opinion on the condition of our pool and the waste of money an acid wash would be. Considering it’s a 16 year old pool I believed him. I asked for a quote for a replaster job and the price he quoted was so reasonable. We got to work right away choosing plaster and pebble colors. He had samples in his truck so that was a plus not having to wait on him to come back. Throughout the process he sent us super easy virtual catalogs for us to browse through with pools. It made making decisions so much easier. We also had horrible boulders that the builders had put around the hot tub and on the pool steps. He was able to remove those and replace the flagstone. AMAZING! You would have never known they were there. His crew was so nice and worked so fast!!! My husband and I can’t stop looking at our pool! It is absolutely beautiful and a night and day difference!!! Jorge was so knowledgeable throughout the whole process and it was just a pleasure to have this company do our pool. You won’t be disappointed!
Antonia C.
Aug 2025
Swimming Pool Remodeling
In June 2025, we requested Pool Service through Angies List. Several companies came out to our house at 3320 Otto Rd. Spring, TX, to give us estimates. We hired Americana Pool Services because, besides doing the pool work, they also agreed to do other home repairs. We made a partial payment of $15,780 to get work started. According to our agreement, Americana was to drain and clean the pool, plaster it with a high-grade material (10-year warranty). Power wash the waterfall rocks and the deck around the pool, which were then to be painted and sealed. They power-washed but said that the painting and sealing would be done after they plastered. On August 9th, they plastered the pool, but we were not satisfied with the work because the plaster did not appear to be uniform in color. Some areas appeared whiter than others (as if the plaster had been applied too thin), while other areas appeared too dark (as if dirty). The contractor, Jorge, was not pleased with our comments. He said the color would even out after the pool was filled and chemicals added. We did that, and the color improved, but there were some lighter and darker areas. On August 18th, Jorge informed us he did not feel comfortable working for us because of our complaints and that he was therefore withdrawing from the project. As stated above, we paid him 15,780 to start, but he only drained and cleaned the pool ($2000), plastered it ($8500), and pressure-washed a walkway ($200). He is also charging for the paint and sealer (which he left) to do the pool rocks and deck
Response from Americana Pool Service
"We're sorry to hear that you feel this way. From the beginning we were transparent about the scope of work, costs, materials required to complete your project. The charges covered necessary supplies, draining, treating and removing green algae, tons of debris from the pool, landfill charges 2 days of power washing, plaster, warranty and chemical start up. All supplies purchased were left with you. As stated in our contract, unprofessional comments toward our team that created an environment that was no longer constructive. In addition, frequent changes in selections made it difficult to proceed and for the sake of both parties it was best to part ways. We understand your disappointment, but we stand by the work that was completed and the expenses incurred on your behalf. Our goal is always to deliver quality and professionalism, and we regret that this project did not move forward as planned."
Martin O.
Mar 2023
Swimming Pool Remodeling
Very responsive and profesional yo the customer needs
Dan M.
Jul 2020
Bill C.
May 2020
Quality work and very knowledgeable about pool systems. Gave me advice on how to better maintain based on his experience.
Kenneth S.
Mar 2020
Jorge is very professional and does great work. Very satisfied!
Adam A.
Feb 2020
I highly recommend this company they fast professional and went above and beyond there scope of work for no additional charge. I will use them for all my pool needs.
Ernest D.
Nov 2019
Top quality professional. Knowledgeable, friendly, and fair. George Melendez explains everything he does and will educate you to avoid further problems. He is efficient and dependable, always shows up when he said he would. ,
Jimmy H.
Nov 2019
Mr. Melendez came out on time. He discussed treatments and recommendations for my pool. Together we worked out a plan and a schedule for my pools chemical treatments.
Felicia D.
Oct 2019
Jorge was very professional, informative, reliable and thorough. I m very pleased with the service.
Ellen G.
Sep 2019
We had many problems with the pool for the past few years and tried other services but were displeased. George Melendez was the first person who answered our Home Advisor request for service. He gave us an honest assessment, helping us to make the decision to remove the pool. It was built almost 50 years ago and would have required a large amount of money to restore it. Since we spent so much in the past few years and are senior citizens, we agreed with out daughter and George that it was time to take it out. The crew was efficient, courteous, and hard working. The price was fair, especially because with all the rain and flooding, they had extra work to pump out the water several times. George went far beyond the call of duty to make sure that we were satisfied. I can't imagine anyone else who would be as perfect for our pool needs than he was. I highly recommend American Pool Service.
Janie B.
Jul 2019
I hired him full time I am so pleased with his service.
Larry D.
Jul 2019
He did a good job. i would use his service again.
James C.
Jun 2019
This company was great, I would hire them again in a flash! They were on time, couldn t do more to help and were an amazing company to have do the job. Really really happy with everything that was done and they enhanced our pool! Awesome job and would absolutely use them for all my pool needs. I wish more contractors/service people were like them
Denise N.
May 2019
Jorge didn t just come and do the job . He educated us on our pool and pool care for us to become self sufficient
Johnny G.
Mar 2019
George did a great job explaining the hows and whys of water chemistry. He gave me options on how to attack my problem, and he made suggestions on preventative maintenance. Ibwill use Americana Pool Service again in the future.
David F.
Mar 2019
George was great
Robert A.
Sep 2018
George was very supportive of an unusual job, flexible and supported a second visit. Great value and someone that does the extra's, like replacing a seal that was not part of the job.
C P.
Aug 2018
Got my pool equipment working and was very prompt and early by two days to repair the pump. Will now use this company in the future. Good service.
Jerri R.
Jul 2018
BEST phone call I ever made on a Saturday needing help for my situation on my pool. I called 3 numbers, 1st one could not get to me for over a week, the other 2 did not answer , one of them did call me on Monday. Keep in mind my pool is 25 yrs old. I did have a DE installed in 2010. Best thing to do. Anyway, George answered when I called and asked if he could come by Sunday to look at the situation. No service fee was charged and he was on time. We discussed on different ways we could go. I had a leak either coming from my pump or the housing. Needless to say my pump had a gasket replaced 2 yrs ago for leakage, now with the pump not working properly the housing also could have a leakage(I've had it since Allison). He gave me pricing on replacing pump and pump with water flow housing. I knew what I wanted, but it was refreshing that he was concerned about saving my money. He replaced the whole kit and kaboddle, but while doing that noticed other things that should be done. They are something to be addressed, but it will be soon (in cooler weather. He is VERY professional and he is now a contact in my phone.
Ben B.
Apr 2018
George is a Pro! He is dedicated and did a great job on short notice. George takes his time to explain swimming pool systems his work is appreciated.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Americana Pool Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: Closed
Americana Pool Service accepts the following forms of payment: CreditCard
No, Americana Pool Service does not offer free project estimates.
No, Americana Pool Service does not offer eco-friendly accreditations.
No, Americana Pool Service does not offer a senior discount.
Yes, Americana Pool Service offers emergency services.
Yes, Americana Pool Service offers warranties.