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All Star A/C & Heating Services
Founded 2010 • With Angi since July 2010
Business Details
Phone Number
Address
9418 Mills Rd
Houston, TX 77070
Description
All Star Air Conditioning & Heating Services will guide you in the right direction on your residential heating and cooling needs. Depend on us for quality a/c installation, air conditioning and heating service and repair with a warranty which we proudly stand behind. Award winning. Additional fax - (281) 815-7323
Verified Reviews
A few reviews for this pro...
Deborah P.
10/01/2019
As always, the team at All Star A/C & Heating Services here in Houston came through for us. Air went out in the downstairs unit at my kids home. It turned out to be a capacitor and the fix was only $269! We have been so happy with the honest and fabulous service that we’ve had with these guys for a decade now that we would never even consider calling someone else. We had been ripped off by other companies in the past who replaced entire units that were only a few years old rather than servicing just what was needed. All Star was founded by a couple of guys who got tired of working for dishonest companies that encouraged them to replace unnecessarily, and just wanted to do the right thing in their lives and work. Thanks again for being decent and honest. You’re the best! For anyone needing AC/heating services, I recommend these guys wholeheartedly. On a 10 point scale, they’re a 10+
Description of Work
A/C unit was not working
Category
heating & air conditioning/hvac
Elizabeth C.
07/08/2019
Cody was on time and did a fantastic job. Unlike other ac companies that tell you to flush the whole thing or replace the whole unit, he was up front and honest about the condition of our AC. He took his time and made recommendations about cleaning and recommended a few basic maintenance things but didn’t try and over-sell or recommend things that didn’t need to be done.
Description of Work
A/C inspection
Category
heating & air conditioning/hvac
Warren J.
06/06/2019
Shabana Y.
06/04/2019
They come out for AC maintenance at least once in Spring and in the Fall if needed. I liked the owner when he initially came out. But for the last couple of years, they come out for AC maintenance and I am told everything is fine and then something happens in the Fall. They apparently cleaned the AC duct which was blocked after Harvey after I called them that the unit was making a funny noise when they had already had said everything was fine 3-4 months earlier. More recently, I had a leak in the ceiling and of course the duct was blocked again and they charged $159 for cleaning the duct. This was after I had called the plumbers as I thought that the up stairs bathroom was leaking which was not the case. The AC duct was blocked again which was cause of the leak. So the theme is that, they come out in Spring and say everything is fine and a few months later something goes bad and then they fix the problem which should have surfaced during the maintenance. They they charge 300-400 to fix the problem. Last Spring, I asked them that the unit outside looked dirty and would they mind cleaning it. I was told I could do it myself. So hired somebody else to clean the unit. This time, they said that the unit looked dirty again but offered to clean it for $99 and kind off pressured me do it. So I will not be hiring them again.
Description of Work
AC maintenance
Category
heating & air conditioning/hvac
Gregory F.
05/24/2019
Ed Newby came to provide a quote for a 3 ton central AC unit at my house. Although I did not use ALL STAR at this time, I was very impressed with his professionalism and had full confidence in him, his quote and his Company. So much so that I provide this feedback without having done any work with them. Will reach out to them again in the future.
Description of Work
Quote for AC system replacement
Category
appliance repair, heating & air conditioning/hvac
James T.
09/18/2018
Ed was punctual and courteous. He checked our non-working unit - capacitor was out. He cooled off the overheated fan motor, compressor, installed capacitor and it started up. He checked our working unit and the capacitor was working, but starting to decline, compressor kicking in more slowly. We decided to replace it also. Freon checked out fine. $249 per capacitor - average in Houston? Happy to be back up and running.
Description of Work
A/C Check and Repair
Category
heating & air conditioning/hvac
Fred R.
08/15/2018
The inspection was easy to schedule and was conducted professionally. This resulted in a bid and a follow-up visit to do the work. The work crew was on time, courteous, professional and did a good job cleaning up. I'm a very satisfied customer and will certainly use them again.
Description of Work
Rebuilt A/C Plenum
Category
heating & air conditioning/hvac
Judith B.
07/16/2018
Stephen M.
06/15/2018
Great. Ivan was fantastic. Fixed everything and charged a fair price. Even suggested a couple things that could reduce the repair bill. In an era when everyone tries to 'upsell' you.....these guys actually suggested less work instead of more. Great company. They installed my system....that went great.....did the maintenance and repair work and that went great also
Description of Work
AC repair and tune up
Category
heating & air conditioning/hvac
Bridger A.
06/06/2018
While not the lowest quote I received, All Star was the most responsive and I felt the most confident with. They go above and beyond to quickly resolve the issue and add some extras to help prevent future problems. I appreciated the follow up visit to ensure that everything was still going well a week or so later. They even registered my unit on my behalf so that I now have a 10 year warranty. Have used them on previous homes and will continue to use them in the future.
Description of Work
Evaporator coil replaced
Category
heating & air conditioning/hvac
Alaina S.
05/30/2018
My AC went out and they were here within a few hours of calling, which was a total lifesaver. They arrived at the beginning of the timeframe that they gave me and were done in about an hour. Quick, efficient and the AC is working so needless to say, I was thrilled with the service.
Description of Work
Replaced compressor on AC
Category
heating & air conditioning/hvac
Carolyn K.
05/02/2018
FANTASTIC!! I can't even begin to tell you how grateful we are to have found Ed Newby and his company!! The first time I called Ed was in 2016 after our 3-year old $6000 top-of-the-line A/C unit went out. The company that installed it (scammers who shall remain nameless & will NEVER step foot in our house again!- No matter how many good reviews they supposedly have!) told us the high-pressure refrigerant had caused a leak in the coil (?) and we'd have to pay $1000 for the labour to fix our warranty-covered unit. Wait, what?.. That sounded strange, so I called other Angie's List providers for their opinions/estimates. Thank God, we found Ed Newby! He inspected our unit and found a simple fix-- something had come unscrewed. That's IT!! No leaks! He took care of it --and refused to take ANY money from us. Not a cent! (And the other company had charged us $300 for coolant and wanted to bilk us for another $1000-- to screw something together?? Right...) That was 2016. Now, two years later, when our A/C stops cooling, guess who we call? (-: Yep! Ed sent someone out that afternoon --a SUNDAY! In no time, Ivan discovered the problem--we were just low on coolant. $219 later, and our A/C is back in business, good as new! All Star A/C & Heating is the BEST company! Highly qualified, caring, and HONEST! We are so very grateful to have found Ed and his company!
Description of Work
A/C repair
Category
heating & air conditioning/hvac
Selim Y.
04/10/2018
Initially I called All Star for an A/C job. I noticed that they were trying to upsell a lot of things. They added freon and replaced two fan capacitors which were allegedly working at 20% capacity. The total bill came to $493. The next day when the temperature dipped I noticed that one of the furnaces was not working. So I called them again and at this time I was thinking that maybe one of the capacitors was not functioning properly. When the serviceman came the next day, he diagnosed the problem as a bad circuitboard and possibly needing an additional harness wire kit. The total bill was going to be $948. I only paid $59 service charge and sent them away. I immediately called another company from the Angie's List and today they fixed the entire thing for $510 including the harness wire set, circuitboard and the service charge. The technician's comment was that the solder on one or more points on the circuitboard was most likely broken as the All Star technician was trying to move the cables away from sight to replace the fan capacitor which is directly under the cables. Obviously I have no hard proof of the story but it does make sense that a furnace that was working a week ago stopped working the day after All Star replaced a fan capacitor.
Description of Work
Heating and A/C
Category
heating & air conditioning/hvac
Ted A.
02/07/2018
MICHAEL S.
01/15/2018
Sherry W.
12/13/2017
Wonderful! Everything explained in detail and cleaned up nicely. Would highly recommend.
Description of Work
Check duct work (had several holes) fixed the a/c regulator and also adjusted campers for me. Added new "freon" and then I asked about adding insulation in attic (we built house in 1997". We did do extra insulation and with duct work repaired - our utility bills are half what they used to be!
Category
heating & air conditioning/hvac, insulation
ROSIE H.
12/10/2017
I called twice, Nov 29 & Dec 2. Both times the lady who answered the phone said she worked from home on the weekends and asked if I had previously used their company before. I asked her to look at her records, as I had their contact on my phone but that wasn't important, as I needed someone to call me to schedule an appointment. She said she would get a tech to call me. That never happened, both times!!! I have since learned from another service provider that the furnace will need to be replaced. I have decided to get quotes on a complete energy efficient system but All Star will not be on the potential list of companies to consider replacing my units.
Description of Work
The work we needed done was a service call to diagnose the furnace not working.
Category
heating & air conditioning/hvac
Patrick W.
11/30/2017
Entire HVAC system replaced from original, very old, equipment. All interaction was professional & cordial. Work was done quickly, well, & with courtesy toward me. I would recommend this company to anyone.
Description of Work
Replaced air handler & ductwork in attic & condenser outside.
Category
heating & air conditioning/hvac, air duct cleaning
Michelle M.
11/21/2017
It went great! I cannot say enough about Ed and his team of professionals that worked tirelessly after the hurricane to get my home back up and running. Not only did Ed direct me on my best plan of action, he helped me understand the process with the insurance company. He even made recommendations to me for mold remediation and looked at my water heater for me. He was extremely responsive and completely professional. He had worked on other people's homes that I knew and I was expecting him to make the same recommendations to me on my house, but he really customizes his clients options for what works best for them. He takes into account many factors, and he does not try to up sell you on a product your home simply does not need. He was so compassionate, and exceptionally so during the aftermath of Harvey. He and his family were living in worse conditions than me and my kids and he did not miss a beat or worry about an exact payment date. He worked with me and so did his office staff...they took every call with urgency and were so patient with me in allowing me pay to pay out as I could until my insurance payment came through. I really cannot say enough again about this company and it's care for the clients and the community. I have used them in the past and will continue to do so for all my heating and a/c needs.
Description of Work
Replaced two A/C units and the duct work inside my home, cleaned it out and got my home back in business after Harvey.
Category
heating & air conditioning/hvac, air duct cleaning, energy audit
Cynthia W.
10/11/2017
they were punctual with excellent communication, fixed the problem in a timely manner, came to check on quality control and fixed issues we didn't know existed, and only took payment when everyone was pleased with the results.
Description of Work
2nd quote received for nonfunctioning a/c..had used them in the past and were excellent. They correctly diagnosed the problem (unlike the first quote people), gave a fair market price, and had it fixed within a week.
Category
heating & air conditioning/hvac
Homer H.
09/18/2017
They arrived on time and were very professional. The owner did a once over after the installation was complete. He's a real stickler for quality. He had his guys come back out and change the pitch of the evaporator as he said it was a little off. Honestly, I couldn't see it, but he's dedicated to a perfect installation.
Description of Work
Had the condenser and evaporator replaced.
Category
heating & air conditioning/hvac
Yasmine H.
09/13/2017
Claire R.
08/30/2017
After waiting several days for a service call, the guy that showed up and diagnosed the problem said, "I don't know when I can get back here to install the part. You'll have to call the office." What?! I waited my turn and the repair should have been made. It was a matter of him going to get the part and returning to install it. I think there was more $ to be made somewhere else and I wasn't a priority. Not ok. (Prior to the service guy showing up, 2 phone calls to the office had gone unanswered.)
Description of Work
AC repair. A motor in the attic needed to be replaced.
Category
heating & air conditioning/hvac
Michael P.
08/19/2017
Amber A.
08/17/2017
Scheduled with them 3 times. First time didnt work out. Second time our appt was between 5pm and 7pm. By 7:30 pm we were informed that the tech had forgotten about us and was still at his 1pm to 3pm appt. We scheduled for today for between 1 and 3 pm. Wanted to come at 8AM. We were not available and asked them to stick to the original 1 to 3 appt. They got very snippy. They called at 12:50 pm and said if we didnt call back in 5 minutes they were not showing up.
Description of Work
Ac inspection and service
Category
heating & air conditioning/hvac
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Business Highlights
Emergency Services OfferedService Categories
Errands
Licensing
Licensed
Bonded
Insured
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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
MasterCard, Discover, Check, Visa, American Express, Financing
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes
Services Offered
Repair Replacement of HVAC systems including ductwork and blown in insulation
Services Not Offered
Duct Cleaning
Frequently Asked Questions & Answers about All Star A/C & Heating Services
How is All Star A/C & Heating Services overall rated?
All Star A/C & Heating Services is currently rated 4.9 overall out of 5.
What payment options does All Star A/C & Heating Services provide
All Star A/C & Heating Services accepts the following forms of payment: MasterCard, Discover, Check, Visa, American Express, Financing
Does All Star A/C & Heating Services offer free estimates?
Yes, All Star A/C & Heating Services offers free project estimates.
Does All Star A/C & Heating Services offer eco-friendly accreditations?
Yes, All Star A/C & Heating Services offers eco-friendly accreditations.
Does All Star A/C & Heating Services offer a senior discount?
Yes, All Star A/C & Heating Services offers a 10% senior discount.
Does All Star A/C & Heating Services offer emergency services?
Yes, All Star A/C & Heating Services offers emergency services.
Are warranties offered by All Star A/C & Heating Services?
Yes, All Star A/C & Heating Services offers warranties.
What services does All Star A/C & Heating Services offer?
All Star A/C & Heating Services offers the following services: Repair Replacement of HVAC systems including ductwork and blown in insulation
Are there any services All Star A/C & Heating Services does not offer?
Duct Cleaning