Affordable Quality Air & Heat
About us
Emergency After Hours Service Available
Business highlights
Emergency services offered
27 years of experience
Services we offer
Repair, heating & cooling efficiency, install air conditioning and heating equipment, install electronic and media air cleaners & UV lights., replace air ducts including boots
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.617 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 12% | ||
| 6% | ||
| 6% | ||
| 0% |
Showing 1-17 of 17 reviews
Ruth C.
Jul 2019
My coils went out and another company recommended replacing all three units -- condenser, furnace, box coil and all the drip pans and other accessories (except the ductwork), since the units were about 10 years old. Called Affordable for a quote and they were much cheaper than the other company. They did the work in one day, answered all my questions and cleaned everything up. The only problem was they did not re-attach the outside unit to the security system, but when I called they came out the next day and fixed it.
Jim D.
Apr 2014
unknown
LINDA F.
Jan 2013
We had Affordable install our A/C two years ago and were impressed with them. Had them come out to do an inspection this time--we had critters in our attic and were concerned they may have chewed wires, etc. The technician was friendly, on-time, and professional. He spent a good deal of time looking through the whole system and making sure it was running correctly. I'm used to companies coming out like this and they always find some kind of add-on to charge for. Not with Affordable. Everything was running well, he said, and suggested that maybe the coil would need to be cleaned soon, but not yet. He also asked if I had the $10 off coupon that had been sent in the mail, and when I didn't, got one from his truck and let me use it. He didn't have to do that, as I would have never known. That's just the kind of fair people that work for this company. I will definitely be using them in the future.
Robert O.
Jun 2011
Able the service Tech was very professional and quickly found the issue with the compressor capacitor. The big problem I have is with the companies mark up on parts. The compressor capacitor is an item that can be purchased for $40 to $50 dollars. I was charged a whopping $225.00 on the capacitor (450% mark-up). Able did tell me up front of the cost and I was somewhat reluctant but at their mercy since I recently started home dialysis and it's impossible to move the machines at a whim (gets awfully hot in Pearland this time of year). Service charge was fair at $56.00.
I would not recommend (Affordable) to Sr citizens or people on tight budgets.
The A's above were given to Able the service Tech.
Jacque C.
Aug 2010
The condensor installation was amazingly quick. The service man was Abel and he had that installation process down to a fine art. He was on time, courteous and cleaned up after the job. The equipment has been operating without a hitch. I have used this company for 5 years (twice a year for annual a/c & furnance inspection/maintenance). They have also installed a new furnance for me - again outstanding service and value). Mike Stephens, owner, is honest, reliable and knows his craft. His employees reflect his business values.
Ruth C.
Nov 2008
I called & got an appointment for the next day. They gave me a 2-hour slot for the estimated arrival time. The technician called just before that time slot & arrived right on time. He checked the system & found no problems.
LEE B.
Oct 2008
They determined that our compressor needed replaced. The compressor is under warranty and the owner said they would give us a discount on the labor. The owner was very responsive and professional. I feel very comfortable using him and would refer him to anyone.
Yen-Chi L.
Sep 2008
Same day service. Friendly serviceman. Said there was no water damage, but small leak. Check up was $49.95 and charged additional $60 to refill 2 lbs of Freon.
ORHAN O.
Sep 2008
Affordable is not affordable after all. Beware of their tricks and consider that companies like Weeks are actually cheaper with better service. The technician they sent was not really rude but was not courteous at all.
Response from Affordable Quality Air & Heat
"AFFORDABLE QUALITY AIR & HEAT STANDS BEHIND EVERYTHING WE DO. OUR OUTSTANDING GOLD STAR RATING WITH THE BBB, OUR SILVER STAR SERVICE AWARD WITH ANGIE'S LIST AND THE HUNDREDS OF REPEAT CUSTOMERS WHO ALSO REFER US TO OTHERS SPEAK VOLUMES ABOUT OUR REPUTATION. THE SERVICE CALL PRICE OF $49.95 QUOTED WAS THE PRICE CHARGED. THE FLAT RATE PRICE FOR THE REPAIR MADE WAS $50.00, THUS TOTALING A CHARGE OF $99.95. WE DO NOT CHARGE FOR THE TIME WE ARE THERE. WE STAY UNTIL THE JOB IS COMPLETED AND CHARGE FLAT-RATE BOOK PRICES ACCORDING TO THE SERVICE PROVIDED. AGAIN, AS I TOLD THE MEMBER WHEN THE CALL WAS SCHEDULED, WE COME OUT TO THE CUSTOMER'S HOUSE FOR $49.95, DIAGNOSE THE REPAIR AND INFORM THE CUSTOMER OF THE ADDITIONAL COST TO DO THE REPAIR. WE CAN NOT WORK FOR FREE HOWEVER WE STILL STAND BEHIND THE SERVICE WE PROVIDED TO YOU, SHOULD YOU HAVE ANY FURTHER DIFFICULTY WITH THAT REPAIR. TO SUMMARIZE, THE MEMBER GOT HIS SYSTEM REPAIRED AND THE REFRIGERANT CHECKED FOR THE EXACT PRICE QUOTED BY OUR TECHNICIAN AND ON THE SAME DAY HE MADE THE CALL."
LYNN M.
Aug 2008
Very satisfied with them and definitely plan to use them for all my A/C and heating needs.
Paul O.
Jun 2008
Initial service call was efficient and thorough. An estimate given before the serviceman left. Workers were courteous and cleaned up after themselves. Unfortunately, they accidentally shutdown the upstairs air conditioning unit when they were repairing the downstairs unit. A single phone call was made and within 30 minutes the serviceman returned, found the problem, and fixed it.
JASON H.
Jul 2007
The work that they did was great, whatever they did worked. My heater worked better than ever, once they were done. I was expecting this service call to be around $300 at least and they charged me under half that. I was very impressed and shocked at the same time, especially since, they replaced a part.
Sarah F.
Jul 2007
These men do a great job of maintaining our heating and air conditioning. They are punctual and very professional.
Kyle S.
Jul 2007
Arrived at the appointed time, and informed me up front of the cost to inspect each unit ($49.95). Tech was courteous and prompt. He added a total of five lbs of Freon ($25/lb) to the two units, and showed me the resulting air temp for each unit. After I wrote him a check, I realized that he had even given me one lb of Freon for free, as he put in five lbs, but only charged me for four.
MARY S.
Jun 2007
Bought a new-to-me home. Mike did work on old address for 6 yr. (spring & fall). Looked at unit in new address and said he would try to help keep it going. After a lot of thought I decided old unit would fail at the worst possible time and got bids for new units. Mike was best and I knew his work. Mike and helper worked on Saturday for me. Install took all day. Old unit was way worse than Mike thought once we got a good look at it. Mike took great care with my home while they were working. They showed up on time and worked until the air conditioner was in and the heater almost finished. Found he was lacking a transition part needed because of the age of the home. Came back 3 days later at a time convenient for me and finished the heater install taking great care to be sure the roof was sealed around the vent. Tested heater and installed new return air vent. Took great care to clean up after job was done.
SHEREEN T.
Jun 2007
It was great! They gave me a 2 hour window for them to be there. They called about 20 or 30 minutes before they showed up to tell me they were on the way. The technician was very polite and got to work immediately. We just had new carpet installed in the house, so the tech put covers over his shoes to prevent dirt from getting on the carpet. He performed the work very quickly and informed me both of the units were performing efficiently. He answered all of my questions and I was very happy. And I have not found a better price anywhere! I highly recommend this company!
MARY S.
Oct 2006
Mike is on time or calls to say he is running a bit late. He has worked in my home for the past 5 years. He takes great care not to recommend things that don't need to be done. He fixed the heater and recommended that I NOT replace it when I was wondering if I needed to. He was right there when I had a small problem with the A/C and did not charge me for the extra two times he came to check on it, on a weekend because he had worked on it the previous spring. He guarantees his work. All of this for $49.95 each Spring and each Fall. I absolutely recommend this business which is run by Mike and his wife.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Affordable Quality Air & Heat is currently rated 4.6 overall out of 5.
Affordable Quality Air & Heat accepts the following forms of payment: CreditCard
Yes, Affordable Quality Air & Heat offers free project estimates.
No, Affordable Quality Air & Heat does not offer eco-friendly accreditations.
No, Affordable Quality Air & Heat does not offer a senior discount.
Yes, Affordable Quality Air & Heat offers emergency services.
No, Affordable Quality Air & Heat does not offer warranties.
Contact Information
11227 Sagewillow Ln, Houston, TX 77089
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