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ABC Home and Commercial Services

Founded 1949 • With Angi since July 2004

3.9

(248) Verified Reviews

Description

ABC Home & Commercial Services is family-owned and operated, staffed with entomologists, urban pest managers, and trained professional technicians. ABC serves residential and commercial customers and has become the largest, independently owned and operated pest control company in the state of Texas....

Other local Pros in your area

Chimney & Wildlife Specialists is an owner-operated business that serves the Houston areas. All labor is performed by professional technicians who work for their local company branch—we never use sub-contractors. This allows us to hold our technicians to the highest standards of excellence in the industry, as well as maintain our commitment to customer satisfaction.  

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Award 2020

Family owned & operated.Fully Licensed By The Texas Department Of Agriculture, We Offer Same Day Service, 100% free estimates!  

IF YOU'RE LOOKING FOR COMFORT YOU CAN COUNT ON, YOU'VE COME TO THE RIGHT PLACE. Whether you need ac repair , and need it fast, or are looking to invest in new HVAC equipment for your home, Air Star Now can help. Ask around. Our name is well known and respected in the Houston area. Why? Because our HVAC techs truly care about your family and their well-being. To us, you're not just a potential sale. You're our neighbor and ally. Browse our site and you will find plenty of information to help you understand your home's heating and cooling systems. You'll learn why you never want to DIY a repair and what steps you can take to keep your ac maintained and operating efficiently. Experiencing HVAC, humidity, or allergy-related problems in the Houston or Katy area? There is no need to suffer. Let our skilled technicians explain how these problems can be resolved and take the steps necessary to ensure your comfort all-year round. Air Star Now offers financing and guarantees on all work in and around Houston; this makes the decision to choose us both a comfortable and secure one. Give us a call at (713) 929-9595 to get a quote on ac service or replacement. At Air Star Now, we go the extra mile to earn your business and will never stop working to keep it.  

Verified Reviews

A few reviews for this pro...
1.0

12/02/2020

I have been a loyal customer for several years, I have used almost every single Residential service in the last year or so (pest, rodent, mosquito, landscaping, lawn, irrigation - everything but pool services - I don't own a pool), I have spent literally thousands of dollars this year alone, and I have referred ABC to my friends for years. BUT I WILL BE CANCELLING ALL SERVICES MOVING FORWARD, and ...

Description of Work
All Home Services - I used them for everything and was treated horribly.

Category pest control,lawn service,irrigation systems,lawn treatment,outdoor lighting

Service Provider Response

Hello [Member Name Removed]: As we mentioned on the phone, we apologize for the experience you had with ABC. We have high standards for the services we provide and our customer service, and we fell short with you. We sent a supervisor to your property to address the issues you mentioned, and we have taken steps internally to make sure something like this doesn't happen again. Thank you for bringin...
2.0

08/28/2019

Not a good experience..........On Monday, I SCHEDULED INITIAL PEST CONTROL SERVICES FOR THURSDAY, 8-29-19 ( tomorrow) and gave them my VISA Card info , since they required to be PRE-PAID in advance. Shortly thereafter, I learned that another Pest Control Co. was already scheduled, so I called 832-678-4950 ( a contact number left on my Text Messages by Ethan Williams, an employee at ABC ) to Cancel...

Description of Work
PEST CONTROL

Category pest control

Service Provider Response

Hello [Member Name Removed]: We take customer reviews very seriously, so thank you for letting us know about this miscommunication so that we could reach out to you to try to make things right. We have canceled your account and issued a refund. We apologize for the confusion and frustration. We strive to be clear and transparent in all our communications, and unfortunately, it sounds like we fell ...
4.0

10/06/2018

I been using the company for so many years now, even tho they increase their price so very often. Recently they have send a technician for our quarterly treatment that did not do a great job, I told him that I been seeing ants in my backyard and front yard. After 15 mins he was done, he said he only see one in the front yard. I told him I’ve seen some too in the backyard. He did not even bother to...

Description of Work
Pest control/extermination

Category pest control

Service Provider Response

Hello [Member Name Removed]: I'm so sorry to hear that you had a less-than-ideal experience with ABC, and that you did not hear back from us after providing us with your initial feedback. We take customer reviews very seriously and strive to always provide the best pest control and customer service in the Houston area. We'll be in touch to make things right. I hope we have the opportunity to earn ...
1.0

06/25/2018

Had an $850 commercial rodent exclusion contract which included setting 40 traps and checking them every 2-3 days for 5 times. They did nothing more than put peanut butter on wooden snap traps and then sent a tech to come out and check them. Each visit he was here for no more than 5-15 minutes depending on how many questions I had for him. (Each visit was $125). After the second visit we were not ...

Description of Work
Pest control/Rodent exclusion

Category pest control

Service Provider Response

Hello [Member Name Removed]: I am very disappointed to learn that we let you down. The experience you describe absolutely does not reflect the reason many customers have stayed with us for decades, nor does it reflect the high standard that we expect from our employees. We take these reviews very seriously and value long-time customers, so we will take steps internally to ensure that this does not...
2.0

03/30/2018

Last November, I called and requested that their irrigation technician come to my house because my sprinkler system appeared to be leaking down the side of my driveway between my house and my neighbor's. He was on time and responsive to my concern. He looked at the area out of which water was coming and stated that it was not from my system. I questioned that as water water was dribbling from this...

Description of Work
sprinkler repair/ landscape design inquiry

Category landscaping,irrigation systems

Service Provider Response

Hello [Member Name Removed]: I'm sorry to hear that you had a frustrating experience with ABC. I apologize that we did not call you back with an estimate for landscaping work. ABC takes on all types of jobs, so I'm checking to see why you fell through the cracks to make sure that this doesn't happen in the future. In terms of your irrigation repair, I'm not sure without seeing your system whether ...

    Services Offered

    Commercial & Residential Services: Pest Control (Natural Pest Control, Mosquito Control, Termite Control, Rodent & Wildlife Management, Bed Bug Treatment, Wasp & Bee Removal), Pool Services (Pool Cleaning, Pool Remodeling, Pool Replastering, Pool Cleaning, Pool Repairs), Lawn Care (Lawn Mowing, Landscaping, Sprinkler Repair, Tree Removal, Tree Care & Trimming), Christmas Lights Installation

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, PayPal
    Senior Discount
    0%
    Emergency Service
    Yes
    Warranties
    Yes