ABC Door Co

The whole process was great. My first interaction was with Larry in sales, he was very professional and very knowledgeable. After I placed the order we got a phone call the day before confining the appointment (10-12) and Nelson - the installer - showed up in the agreed timeline. He completed the installation AND set up a couple of additional remote controls (he even helped set up my car "remote control"). The service was excellent all along the process. we are very pleased with the process AND the result.

It took the tech about 2 minutes to find the problem! I have been using ABC for 20 years. Great service, professional techs, many of whom have worked for ABC for years. I can't say enough good things about this company.

Perfect! Done business with them for many, many years.

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Took only 40 minutes to size up the job, get an agreement with me and to complete the work.  Nelson did a really good job.  Would ask the guy back in a heart beat.  Called to let me know he was on his way.  Very polite young man.  Did not try to up sell me but discussed what had to be done to get my door back to smooth and quiet operating condition.  Gave me some things to consider if and when my garage door opener has to be replaced.

unknown

I have used ABC doors for decades. They have consistently done great work. The owner and the employees have been a pleasure to deal with. On this particular occasions, Larry was the serviceman that came out to my home and because he has been with ABC doors for many years, he helped fix my door on several occasions many years ago. He was so very nice, very quick, very knowledgeable and made sure that my garage door worked perfectly before he left. And he was early. I would certainly recommend this company has they have a long standing history in Houston and always do a wonderful job. The company has long time employees/servicemen that know what they are doing. And I can always get an appointment without a long wait.

Installer called on his way and showed up early. I requested 1st thing in the morning and got it. Nelson, the installer, took his time and did a great job. He didn't leave until everything was 110% complete and done to my satisfaction.

unknown

Installation of two new garage doors. They arrived for the estimate and were here days later for the install the doors. They arrived the next day started to work and finished the job that day. Doors look awesome! Great job!

unknown

It was fine.

They did a good job. I don't have any complaint. They were punctual. The price was reasonable.

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Called requesting service on Saturday and scheduled the service for Monday morning. Service technician showed up on time and completed the repair within 30 min. He replaced a worn out plastic gear. Door is now functioning properly.

great service. limited baked enamel colors.

fine

It is very easy to make an appointment for them to come next day. They arrived on time early in the morning as promise. They did a great job on replacing the rollers and apply oil to the rail. The noise level is reduced significantly. They sure know when they are doing!

Called at 10am, and service was scheduled for 1pm. Arrived on time, replaced springs and tuned automated garage door opener for $200. Also added a reinforcing bar to door since they noticed it was sagging a little. Excellent quality, speed and a good price.

Ray Beacham from the sales office worked with me through the entire process and was very helpful. I had several questions about which style of door would work best for my application. Ray visited my property to take measurements and left color swatches which were very helpful in making my final selection.
The crew came to complete the job on the agreed appointment day. I was not home on the installation day, but Ray followed-up with me to give me status updates and called me back to make sure the installation was to my satisfaction. A couple of adjustments were needed, and ABC came back the next business day and all was completed to my satisfaction. I am very happy with my new door.

The technician called ahead of the appointment to confirm it, and then arrived just a bit early - which was perfect. He quickly determined that I had incorrectly reported the height of my door when I spoke to the salesperson on the telephone. He was able to contact his warehouse and locate the part he needed (a longer track), then picked it up and returned with it. He was polite, professional, and seemed quite experienced.
The unit being replaced mounted on the wall above the door, unlike the replacement, which mounts near the center of the garage ceiling, as is more common. Consequently, the technician had to remove the old unit, and do the new installation from scratch. I am pleased with the time it took, the quality of the work, and the time he took to instruct me in the use of the new unit.
I am quite pleased overall with my experience with ABC Doors in Houston, and would not hesitate to call them again, or to recommend them to my friends.

Mike was prompt and friendly. Did not try to oversell me and made sure the job was done correctly even though it took a little longer than originally planned. Great work, great price. A+

They gave me a time frame of 8am - 12pm and were there at 8am. The tech was very personable and knowledgeable. Everything went very smoothly and I was impressed.
I would definitely use them again.