Great. Installers were knowledgeable, courteous and efficient

unknown

I submitted an email to ABC on their website inquiring as to pricing and availability to install a patio cover.  I immediately received a telephone call back from a representative. After speaking with him, he told me that Jerry Hunter would be calling me to set up an appointment for an estimate. Jerry called at a convenient time for me.  I scheduled an appointment with him.  On the say of the estimate, Jerry called to let me know he was on his way, which would give me enough time to leave work and make it home.  He was prompt and very courteous.  He gave me several options and suggestions.  He knew I was on a budget and he worked with me on the details.  I just wanted something simple and cost-effective.  Jerry did not try to over-sale me, which I very much appreciated.  I chose a galvanized roof with trim and oak leaf posts.  I was very excited to know they had the decorative posts I hae always wanted.  I knew they would compliment my 1950 house.  The materials and installation came out to approximately $1,650.  I paid one-half down and one-have after the installation.  The installation was right on time and it looks wonderful.  I spend all my free time under my new patio cover.  I am slowly decorating it, which is a lot of fun. I will be calling Jerry back next year to have a carport installed.  I know I won't be disappointed.  ABC has been around for a very long time...and my experience with them just confirms why they have been.  Also, had I known the cost would be this reasonable and the ease of the installation process, I would have done this a long time ago.

Guy came out and gave an estimated, sounded good so we said to do it. They showed up and installed an 18'x38', 10' high patio cover in one day. 10 years later it is still going strong. This is the 3rd project we have hired them for over a 35 year period.

unknown

Sales went fine. The installation went fine. We contacted them on July 15th, July 30th, August 11th, and August 13th of 2015 about some warranty work. We contacted them several times because they would not call us back. We were finally told on the morning of August 13th that they would be out right after lunch. At 1:00pm I called to find out exactly when. The manager "Miguel" told me that he told my wife they would be out at 3:00pm. That's not true. I was listening to the original call. When I questioned him on this he asked me if I wanted them to come out or not. I asked to speak with the owner David Jones and was told he was on vacation. We've
gotten the run around from them for the last time. Their customer service after the installation is severely lacking.

unknown

They did a good job.  The service is good.  The workers were prompt.  They are courteous.   They picked up everything when they left.  I would recommend them to a friend.

They're in the neighborhood. They're in this part of town. I've seen other places they did so that's where I got interested and I called them and arranged them to do the work. It is fine. They came, they did the job, and left. I wouldn't have done it if I didn't think it was reasonable.

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There were some irregularities to work with (garage, fence,  wall, etc., were not all plumbed straight) on this project.  ABC Awning executed the design much better than I expected.  Placing the middle post was a judgment call because of where the support beams were located above; you had two possibilities.  I had to call them to change it to another location because it was difficult to maneuver the car around it.  ABC was incredibly responsive and made the adjustment the next day.
The work crew was very professional and friendly too.
This is my first Angie's review written.  I am still shocked how the service and product are too good to be true.  With many home projects, I've had many experiences where the vendor is supposed to be excellent but then the "C" or "D" team shows up, not the "A" team, and you just want them to leave rather than get what you wanted.
With this, I'm off to have a great day!!!!

ABC Awning arrived on the scheduled date and time and had all the required materials.  Believe me, it's very hard work to punch through driveway concrete with a jack hammer and dig the holes for the posts.  I helped with removing the concrete and dirt to save time for them.  Once the posts were set, the installation was completed the same day, and it's a really nice looking carport.  The only problem I had is heavy rain overnight washed out some of the fresh concrete for some of the posts. They said they would come by and patch it, but never showed up.  I did the work and it was easy.  Overall, they did a great job.  A few people stopped by and commented how nice it looked, and asked me for more information.

I have seen their ads in the newspaper for years, and wanted to give them a shot at my business. Contacted them through email and received a call back. Sales rep told me that when he had 3-4 requests for estimates in my area, then he would set up an appointment. I was looking to purchase immediately and get the job completed before the cold season hits. At that time, I told him I would call someone else.

The carport is really nice was not sure what to expect left for work one morning came home after 5pm and it was done !
They did a great job cleaned up afterwards.. very happy !

Fine

Very happy with the entire experience.  Professional employees and good quality product and installation.  Price a little higher than I thought it would be, but didn't mind, because of the entire experience was worth every penny.

They were prompt, quick, clean, courteous and very fair.

They did a good job and just took half a day to do it. We used them twice, once for my brother; the price when my brother called him back had jumped up quite a bit. My brother questioned him about it and he said that he didn’t set the prices and stuff. He called him another person in the company and he quoted him a price that was cheaper.

They have been in business for 68 years. They were good and very professional. Compared to a free standing carport their prices were very good. The carport looks great. They are very quick to respond and they were right on time.

I decided that I would never call them again. The patio cover I believe is fine.  Because we live in a coastal county, things have to be installed in a certain way for us to be able to get the windstorm protection.  Because of the way they did it, I had an inspector lined up to view them. It had to be inspected as it was being built. They made excuses for working around my inspector's schedule and forced me basically to use an inspector that they knew.  It cost me $100.00 more than the other inspector.  He didn't actually inspect it until it was finished.  I believe it was built correctly because I was watching what they did and how they did it.  My concern was that it was not inspected the way it should have been inspected.  I was in a little bit of strain out of that but they did the work but it didn't work well because I didn't have much choice because I had to have the certificate for the windstorm protection of my whole home to stay in effect. I felt like I was hung out to dry and I had no choice in the matter. It seems to be perfectly sturdy and doesn’t leak.  They did what they said they would do but the way they did it wasn't good.  The quality of the materials they used was in line with what they had said they were going to use. 

They did a great job and completed it in one day. We were very impressed with the work and how good of a job they did.

unknown

This company came out when they said they were coming and they stuck to the contract. I was interested in a structure that was not attached to the house in case of any weather problems. They talked me out of it and I decided to go with this attachment. This made more sense to me after the fact though and I am glad that the company took the time out to help me. They only took about an hour to do the work. I was very pleased.

The salesman giving the quotation arrived promptly when scheduled and answered all of our questions completely. The work crew was scheduled for an afternoon period and arrived exactly on time. There was no wasted time as they started work and proceeded with obvious experience to erect the cover in the proper sequence. There was little talk between the workmen since they seemed to be able to read each other's mind as what needed to be done. The work was complete in 2 hours 15 minutes.

ABC Awning Company did a very good job for us. The deck was well constructed with excellent craftsmanship. The wood they used was of high quality and it looks great. The time it took to build was even less than we expected and the guys did a pretty good job of not leaving junk in the grass. We were completely satisfied with the finished deck and felt we got a very good deal.