AAA AUGER Plumbing Services
About us
AAA AUGER Plumbing Services has been proudly servicing customers in Texas since 1962. We currently service the Austin, Dallas, Ft. Worth, Houston and San Antonio markets. It is our mission to send a clean, respectful, licensed and competent plumber in the timeliest manner. AAA AUGER Plumbing Services ensures that all Service Technicians have properly fulfilled the requirements of the respective State in which they are providing service and remain in good standing. All licensed technicians are required to annually attend continuing education courses. The continuing education classes detail any changes in workmanship standards geared to improve the safety and welfare of our customers. Because AAA AUGER Plumbing Services Service Technicians must often perform services within a person's home, our professional image policies are second to none. Our service technician training program extensively covers our expectations and procedures to ensure our customers receive quality service at a reasonable price with the utmost attention to detail. AAA AUGER Plumbing Services Service Writers work around the clock and eagerly await your call. Whether in need of service or perhaps just some friendly information, our Service Writers are trained to assist you. We have all types of plumbing services at very competitive pricing. Repair, replace & install: Water & Gas Leaks, Toilets, Faucets, Sinks, Disposals, Water Heaters, and are back flow certified. Sewer lines can be repaired & maintained. Call anytime. Plumbing Services - Repair, Replace, Install • Water & Gas Lines • Toilets, Faucets, Sinks & Disposals • Water Heaters - Gas, Electric & Tankless • Backflow Certified Sewer Camera & Jetting Service • Sewer Lines - Repairs or Replaced • Drains / Sewers - Cleaned & Maintained • Slab Leaks - Located & Repaired • Sewer Leaks • Static Testing • Expert Trouble Shooting and Testing • State-of-the-Art Equipment • Charges Presented Before We Start • Commercial Charge Accounts • Convenient Financing License & Insured We Honor Most Valid Coupons Insurance Claim Friendly Military Discounts Senior Discounts (55 or Over)
Business highlights
Services we offer
ALL PLUMBING SERVICES, Back Flow Prevention / Testing / Installation, Bathroom Remodel, Faucet Repair/Replacement, Garbage Disposals, Gas Leaks, Gas Repair, Leak Detection, Plumbing Services, Sewer & Drain Cleaning, Sewer Leaks, Shower Pans, Slab Leaks, Toilet Repair/Installation, Water Heater Repair/Replacement, Water Leaks, Water Softener Installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 0% |
"Thank you for the great review. We sincerely appreciate your business! David Cross CEO"
"We sincerely appreciate your business and for taking the time to furnish such a nice review. David Cross CEO"
"Thank you for the really nice review. We sincerely appreciate your business! Sincerely, David Cross CEO"
"Thank you very much for your business. I am very glad to hear that our team responded well to your request! Please let me know if you ever hear of us providing anything less than impressive service. Regards, David Cross CEO"
"Thank you for the kind review.....and a bigger thank you for your business!"
"Thank you! Your business and your kind words are greatly appreciated! I will pass this on to our Houston Crew and David, in particular!"
Cost is VERY important to me because I was recently impacted by a layoff from my employer of the past 8+ years. I did not want to waste a service providers' time nor mine even if they do come out for and quot;freeand quot; estimates. Pricing varies greatly and could end up being out of my temporary financial restrictions. I advised AAA AUGER (Ken) of my situation. He was extremely professional, understanding and very HONEST. I provided situation details and they provided a and quot;guesstimateand quot;. Good to go.
The technicians arrived promptly as promised. When they arrived they were in uniforms and very courteous and professional. They immediately started work after I had debriefed them. In less than 30 minutes the problem was resolved and they were completing the service call paperwork. Much to my surprise, AAA AUGER added an additional discount in consideration of my situation. I was so pleasantly stunned by this, I took the unsolicited discount they gave me and immediately joined ANGIE'S LIST so I could let other folks out there know what great service looks like! This is my first encounter with ANGIE'S LIST and I felt compelled enough to join specifically share my experience and get the word out.
I highly recommend these folks anytime someone needs an honest, trustworthy and professional plumbing service! If you decide to use AAA AUGER plumbing, please mention this referral from me (R. Parker). It's important to let businesses know that long-term customer relations are much more profitable than short-term $. I am a firm believer in and quot;catch someone doing something rightand quot; and giving positive reinforcement when it's earned. About 90% of service feedback are complaints. I have managed services globally for over 20 years and I'm keenly aware of the hallmarks of good service. My experience with these folks encompasses honesty, trust and compassion. They're deserving of your business!
Thanks,
Ray
"Thank you for your business and such an awesome review!!!!"
"Dear Member, Thank you for the business. I am sorry we weren't as prepared as we should have been. Delaying drain problems is never good. We will work harder to prevent that in the future. Thank you for the nice review! David"
"Thank you Member for both your business and such a nice review."
"Thank you for your business and the nice review!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.