BARRERA LANDSCAPING & SUPPLY

Always have supported this local business NEVER AGAIN. Spent a huge amount of money. This last time I spent almost $100 on flowers and most of them were dead in two weeks went back up to the nursery and they would not do anything about it. No exchange, no refunds, no nothing. I would’ve taken anything to try to make up for all of the money that I have spent there. Said they don’t give refunds on Annuals. Barrera’s you just lost one of your biggest customers. Probably should’ve thought this one through.

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Stay far away from Barrera's Nursery!
In the summer of 2015 we completely renovated our backyard, replacing a number of large bushes, the mulch, and all the sod. In an effort to patronize a locally owned business rather than a big box retailer, we purchased everything that we could from Barrera's. We spent well in excess of $2000.00 there.
The last piece of our project was laying sod. We got through two pallets, which were just fine. At the top of the third pallet we encountered a nest of fire ants. We are not talking a few dozen ants, we are talking tens of thousands, along with handfuls of eggs. Coming anywhere close to the pallet was clearly a safety hazard.
Confident that Barrera's would take care of the problem for us, we called the nursery and spoke with Ezekiel (Nick, the owner, was on site but did not care to speak with us). My husband explained the problem and politely asked how we needed to go about getting the pallet replaced. We were downright stunned when we were told that that sod is sold as-is and they would not be replacing the infested pallet. Ezekiel "helpfully" suggested that we lay the sod, water it, and treat it with pesticide, clearly not understanding that moving such heavily infested grass would land at least one of us in the emergency room.
I then got on the phone and explained to Ezekiel that we had specifically elected to patronize a local small business rather than heading for Home Depot or Lowe's to purchase all our landscaping materials. We did this with the expectation that we will get personalized service and that the store owner/manager will help us out if there is a problem. Ezekiel's explanation was that Barrera's does not grow the sod and therefore takes no responsibility if the sod is unusable.
At that point I was angry and explained that my displeasure with this absurd policy would be clearly reflected in as many online reviews as I could post. I asked Ezekiel if I could please speak to the owner about this matter and he stated that the owner would give me the same answer and that he invited me to post any reviews that I cared to.
I have never come across a retailer so unwilling to back up their product. As pointed out by my son, this would be exactly like going to Best Buy and purchasing a computer and arriving home and finding it smashed to bits and unusable in the box, only to be told by the Best Buy manager that we would have to live with it and purchase a new one if we want a functioning computer. Ridiculous!
This is the last time that we will purchase anything from Barrera's.

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Their price was high so I did not use them.

They were excellent in all regards. If we weren't happy with something, they took care of it. The people didn't have enough sodding when they first came out, and they promised to fix the problem. We plan on using them in the future for lawn and yard work. They are very responsive. They do good work.

They did a really good job. We've only had good experiences with them. Their price for planting trees was really good.