
About us
Vantage Foundation Repair - Your Trusted Foundation Experts in San Antonio. Specializing in residential and commercial foundation repair, we also offer site drainage correction. Contact us today for reliable solutions to your foundation needs.
Business highlights
Services we offer
slab foundation repair, pier and beam foundation repair, manufactured home foundation repair, site drainage correction, retaining walls
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"We're honored to help, thank you for the opportunity to serve."
Derk is a business owner that you can count on.
"We're honored to have your review and value your time. We look forward to helping with your continued success."
So you have to judge by the experience. Vantage was recommended to me by a home inspector who said that they are honest. I think he's right: Derk is honest. He also seems capable for the most part. He's punctual, attentive, and responsive. His crew was here almost three weeks, banging around under the house, and they did their work without difficulties and left the work site spotless. The house is much more level than it was before.
The problem was this. Sometimes when you level a pier-and-beam house, you have to cut the plumbing lines, lift the house, then repair the plumbing. When Derk assessed the job, he said that wouldn't be necessary. When it came to the final day of leveling, it turned out to be essential. I know that it's impossible to anticipate every problem, but it's annoying to have a contractor discover a fundamental problem at the last minute.
At first it looked like it was only the vent line that needed to be cut. Derk said he would just cut the vent pipe, run over to Home Depot and get a collar, and fix it back up. I said okay. (We had other plumbing work scheduled, and I figured I could get a permanent fix done later.)
Then it turned out that the waste line and water line would have to be cut, too. Derk still wanted to do it himself. I said nope, get a plumber. I had visions of Derk's amateur repairs blowing out at 3 in the morning when it's 10 degrees outside, and it would only go downhill from there. Derk was p*****. He clearly thought that I was being unreasonable. I felt that he should have done a better job of anticipation, and if that was impossible, then there would be an unavoidable delay until we could get a plumber to do it right. But Derk had other jobs waiting and he wanted to wrap it up and get out of there. He said he would just pull his crew off and come back and finish whenever he could finish. I said fine. Then he remembered that I still owed him $7,000, and he started calling plumbers.
So he finds a plumber. The plumber gets into the pipes and, as you might expect, the old galvanized pipes are rusty and brittle, and they tend to pop off when you grab them. While he's working on this pipe, another pipe decides to spring a leak. The next thing you know, it's trenches and new water lines, and all sorts of stuff. A small nightmare. About what you would expect when you mess with ancient plumbing, and exactly why I didn't want Derk trying to do it himself.
This is not my first remodel. I am not a shrinking violet. I imagine that another homeowner might have been pressured by Derk's demeanor into letting him attempt the plumbing work himself. It would have been a terrible mistake. Derk should know better. He probably did, and by now I hope he does. But for my being firm, Derk's eagerness to get on to another job would have turned this one into a fiasco. Derk didn't dodge the bullet—I pulled him out of the way.
He put piers around the entire perimeter of the house and when it was completed, the house felt good as new. He did explain that leveling the house would not fill in the cracks that showed up when the house had settled but we had high hopes it would. He told us to wait 90 days to fix the interior cracks and warned us that more cracking could occur. We waited and did the work and five months later, we have no signs of any more problems.
The only negative thing I can say is that his workers left the area littered with water bottles but when I pointed it out to him, he had it taken care of immediately.
Communication was excellent. He responded right away any time i had a question.
Licensing
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