Rinehart Real Estate Inspection Service

"We can get as excited as you about a new home inspection. There is just something about a home just built knowing the memories that are about to begin. We also know that perfection is but a dream in construction. Our goal is to ensure life safety items are in place and operating first, then all the other items we inspect are performing. Then last but not least the quality of the finish is what we would (my wife) accept. We are here if you have any questions. Steven Rinehart"

"Hard to express how good your comments make me feel that I made the right choice when I selected our team. Working together you don't just have an inspector you have the whole company. Joe is a retired combat engineer senior NCO and he brought that attention to detail with him. Thank you again for the vote of confidence. Don't forget we are here if you have any questions in the future. Steven Rinehart"

"Michael and the whole team thank you for the kind remarks. We are available if you have any questions. Respectfully Steven Rinehart"

"You are very kind, I was disappointed that we could not accommodate your schedule. Time is very important. That is why if I can't meet your needs I have no problem providing names of others that might be able to help. I would never recommend anyone that I wouldn't use myself. We are still here if you have questions after you move in. Have a blessed holiday weekend Steven Rinehart"

"It's true there is a myth that everything is perfect on new construction and you don't new to have the home inspected. But the workers are everyday people like us and most are not required to be licensed in Texas. That means supervision is the key and ideally by someone not financially tied to the project. Thank you for the kind comments. Steven Rinehart"

"Bruce has been performing building & home inspections for over 20 years and it shows with his level of expertise. I want to thank you for the kind comments. Steven Rinehart"

"Thank you for taking the time to comment about our services. I strive to provide the best that we can do. We take pride in our work and love helping others make this very expensive decision. Thanks again. Steven Rinehart"

"[Removed member name] First I want to thank you for taking the time to make a comment about your inspection. We perform over 1500 building & home inspections a year and you are only the second comment on Angies List this year. Your comments about our office staff and the scheduling process were welcome, we take pride in trying to provide the kind of service that we would like to receive ourselves. Your comment also highlighted some common misconceptions about a home inspection that should be clarified because we all know other potential home buyer depend on shared experiences such as yours when making their decisions on having a home inspection performed and who should complete it. Also, just briefly I am not understanding what your experience is about believing that the inspection was not through. The average report in Texas is under 15 pages, your was 31 pages with over 80 photos. When clients are not present to share the inspection experience we make every attempt to clarify what we see at the time of the inspection. The comment about the cracked soil around the home brings up an excellent topic for all homeowners not familiar with Texas. We are home to some of the most expansive soils in the United States. Expansive clay soil, also called shrink-swell soil, causes billions of dollars of damage in the United States each year, we take it seriously. Although the condition of the soil around the home is not part of the inspection and does not even have a place in the inspection form to comment about it we use the soil condition when attempting to evaluate a foundation that appears to have failed or not performing adequately. We do provide our opinion about the performance of the surface drainage of the yard within close proximity of the home because poor drainage can contribute to foundation issues. I have seen atrocious drainage and expansive soils and foundations performing fine, I have also seen failures for no apparent reason. I did not personally perform your inspection but my partner did. He is a veteran of well over 20,000 building & home inspections in Central Texas. The report lacks any comments about foundation issues and since you did not mention any in your comments I can only assume that the four year old foundation is performing adequately. If that is the case the cracks in the soil don’t appear to be an issue that would merit commenting on in the inspection. An analogy would be my affinity for sweets every day. I am 6’2” @ 190 lbs., it is apparent that the sweets are not causing me any weight issues. If I was 290 then we have a connection. In the case of your home the expansive soil didn’t appear to be causing a problem hence not warranting any comment per our state standards of practice. We also typically perform an infrared scan of the home looking for any insulation anomalies or moisture issues. To my knowledge we are the only inspectors in the area that provide this, and it is free during a home inspection. I am going out on a limb by saying that since there was no comment about an active water leak that there was none at the time of the inspection. We do make an attempt to provide remarks about water penetrations in walls, ceiling, etc., if observed. If the evidence was obvious I apologize for not providing the comment. It would be just a remark and not a deficiency in that scenario. We are like a doctor giving the home a physical, there is no pass or fail but provide comments on the performance of the home and observed life safety issues regardless of the age. As a general practitioner in construction science with a limited amount of time at each home we do our best to provide the information needed for a buyer to make an informed decision on buying a home. I again thank you for providing a comment. I can only hope that this helps in the understanding of what we are attempting to do. Respectfully Steven E. Rinehart ICC Master Code Professional"

"Thanks again for your feedback online. I really appreciate hearing about your experience. The comments you provide can help the next homebuyer make a decision on who to consult with on their big decision. I guess my only confusion is the grade you gave for the price and that the price you posted in the review was almost double of what you were actually charged? I hope you can understand my concern, we strive to provide the best possible service at a great price. If there is anything I can do please don't hesitate to call me Directly, Steven Rinehart"

"I appreciate your kind comment. We strive to do the best we can. We know it’s a big decision buying a home and you don’t need the stress of wondering what kind of shape it is in. Wondering if it’s going to drain you with repairs. We try to tell you up front the condition of the home. It’s not a perfect system, but we promise to do our best. Steven Rinehart"

"I always encourage our customers to provide feedback on their experience with our company. We take great pride in what we do and try to be the very best in every detail. To hear from a customer that we met and exceeded their expectations is great to hear. Thank you for the kind words. I hope that others can use this information when they make their decision on who can provide advice when it comes time to make their home purchase."

"To Member I want to thank you personally for your kind words. Its “report cards” like this that help others in choosing which inspector to use. You have a choice, and it can be like throwing dice for the newcomer to the area with no one to get advice from. Buying a home is usually the most important decision one may ever make, I say use every asset at your disposal. I am proud to have helped you make yours. Our goal is making clients for life, any questions you may have, just call. Steven Rinehart"

"I wanted to thank you for your comments. It is always great to hear that a homeowner is satisfied enough to put it in writing. We truly are committed to making customers for life. If we can be of any service, even if it’s just a phone call to answer a question, we are here. Steven Rinehart Rinehart Real Estate Inspection Service (254) 690-1186"