Mann Flooring is a locally owned and operated flooring company. We are ready to work with you for any of your flooring needs. From providing you materials and supplies, Installation, Repairs, Sand and Refinishing we will be actively involved with your project from planning and development to your satisfaction upon completion. We consider ourselves artists of the hardwood flooring craft and take personal pride in our design and installation. The quality of work reflects our hard work ethic and attention to detail.
Wood, carpet, ceramic tile, bamboo, natural stone flooring, sanding and refinishing.
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Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
9% | ||
9% | ||
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We were deceived by the crew. We found that the installers were laying down a lower grade felt material than what was paid for and what was agreed upon in the contract. When confronted the installer initially lied than came clean, once we said we would have Lowes verify the felt is 30lb. They installed 15# felt instead of 30# felt under the hardwood flooring. I know the difference and they probably thought the customer wouldn't know the difference. I asked him to show me the receipt. He replied with "I threw the receipt out". I said, then I will go to Lowes and ask them if it is 15# it was at that point he said he would go get 30# that we paid for and remove the 15# felt off our floors, and shortly thereafter one of the workers handed me paper from the felt packaging that read 15#.
Another issue we ran into was that the crew needed to be told how and when to acclimate the wood. The crew delivered wood and kept it in sealed boxes stacked 5 boxes high. In other words they did not know how to properly acclimate the hardwood once in the home. This is a critical point so the warranty is not void and so that the wood won't cause the customer problems in the future with expansion etc. We had to request that the would be acclimated correctly in our home and show them images video so it is done right..
The company does know how to lay flooring because our floors look great. They look really good. The crew showed up on time everyday. Honesty was an issue with materials. Word of caution watch the materials closely inspect all materials that you ordered and paid for BEFORE they install it and while they are installing it. Make sure your wood is acclimated if it needs to be. The office needs to work on delivering a legible contract prior to the start of work and verify with the customer that they can read it. Other than that they did a good job and floors look good and it was at a good price..
Original scheduled start was delayed due to special order for material needed to handle sunken living area. First available start date was a Saturday but they had a crew available to work straight through the weekend so we elected to proceed. The entire project took 4 full days and each morning Jose and his crew arrived promptly at 8 am worked steadily throughout the day. Each evening they provided enough cleanup that we could remain in the house with our 3 pets. The crew was very proficient at handling the irregular shaped areas and the results were every bit as striking as we had visualized. On the final day, all the furniture was replaced to our satisfaction and the property was left clean with all trash hauled away. Although I was originally stunned by the cost estimate, after actually seeing the amount of work required, I have no misgivings. I would definitely recommend Mann Flooring as a full service provider.
"It was a pleasure to work with [Member's name removed] and get the floor he wanted. Thank you Robert."
"I really enjoyed working with Maria and Tobie. Excited to help them with next project."
"Great working with [remove member name]. We installed Ceramic tile in 2 baths which looks great."
"The [member name removed] family was a pleasure to work with. It was a very custom install and enjoyed the opportunity to design and install a beautiful floor."
"[member name removed] had a 60 year old wood floor. Glad we could make it look new after all the years."
"We check our data and our records show we never had a customer by this name."
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Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | Closed |