During the process of updating our kitchen, the last "big" thing to do was install backsplashes. After finding the exact backsplash (an unusual pattern) that we wanted in a model home, we were able to locate the tiles we wanted to use after calling the design center of those model homes. All we needed was someone to install it. Angie's List provided several good prospects, and we were able to choose someone who was relatively close to our area and had a good report. Phil Sharp came to our home to look the situation over and give us an estimate. (Later, he gave us a written estimate, too.) Even though he was booked ahead a month or so, he was able to schedule our small (two day) job relatively quickly, inbetween two other larger jobs, which we greatly appreciated. At our request, Phil took the time to visit the model home where we had found the tile and pattern we liked. He not only went to see it, he also took a picture so we could talk about the corners and edges to fit our particular kitchen. We were happy to order, pay for and pick-up the tile ourselves while Phil was finishing up the job he was on, so that he could accomodate us in his schedule. On his first day, Phil came and began work in our kitchen. He was careful to protect our new cabinets and countertop, which we really appreciated. At one point in setting the tile, we were faced with a decision of which way to do a particular thing. Phil volunteered to take down all the tiles he had just placed, so as to put up the other way of doing it. After going through the second tile setting, we both agreed that the first way was the best, and, bless him, Phil patiently and good-naturedly changed it back. He finished the tile setting the first day and came back the second day to fill in the grout. He did excellent work, and our backsplashes look wonderful!!! We are thrilled!!! He gave us good advice about certain aspects and choices. He was careful, worked hard, cleaned up after his work, and was friendly and very professional in every way. If we should have any tile work to do in the future, we would not hestitate to call him again. And we definitely feel confident in recommending him to you now. Note: We paid $450.00 plus the cost of the tile and grout, and it was definitely worth it!