M31 Inc

Very well. Quick, professional, knowledgeable, friendly.

Topp Robertson really knows his technology and does quality work. I have called him a couple of times when the HD Tv channels (only the ones with weak signals) stopped working. Topp described what to look for, found the cause and corrected myself.

M31 did exactly what was asked of them at a fair price. Owner was helpful, knowledgeable, and helped quickly diagnosis one bad component. Would recommend M31 to others.

Provided advice on the phone for installing my own antenna and did not charge me anything. Very helpful and considerate!

Made appointment on-time, explained what he thought was needed and why. Then completed agreed upon work and cleaned up. Great guy, professional and made sure all was working to my satisfaction. Told me to call if something not to satisfaction later. Reasonable pricing. Antenna working great. I cut out overpriced TV cable and getting along great.

Topp did a great job. He is an expert in audio video and gets right to the problem.

It was an exceptional experience for me. Topp arrived at the promised time and completed the work in the time frame he promised. He was very professional in his approach and the quality of his efforts were evident in the improvement of the video quality of the plasma TV. He was very open to my many questions as he worked each step in the process and answered them with clear explanations that I could understand. The documents he emailed detailing the history of the calibration changes and settings arrived a couple of days after the work was completed. I was exceptionally pleased with his demeanor and the results of his work.

Topp is extremely knowledgable, professional and pleasant guy to work with. When I first contacted him to explain our needs, he gave several options/scenarios about how different things might work. I followed up with him to schedule an appointment and he actually called me back when he was recovering from minor surgery in the hospital?that's amazing service & dedication! The day of the appointment was when DFW had extreme weather/storms but he came anyway and even helped identify a leak in our attic! He gave us a lot of information and options to consider and was very honest. He did not charge me to come out and check to see what our best options would be but I would have been willing to pay for his time & will hire in future.

He arrived on time with equipment. He was very knowledgeable and professional. He had some trouble calibrating one of our TVs (we have 3) but was able to repair the wall outlet. He was pleasant and gave good advice. We thought his service was a bargain. I have already recommended him to two other people.

Excellent service -- competent, courteous, exactly as promised. Took time to explain in detail how to use new system. Would highly recommend.