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About us
Residential and commercial cleaning services provided by trustworthy employees. Detail cleaning with satisfaction guaranteed. Weekly, bi-weekly and monthly cleaning. Rates are by the hour so you only pay for the services you receive dependent on the needs of the customer. Individualized cleaning for each home or office. BBB member.
Business highlights
23 years of experience
Services we offer
Move in and outs. Exterior home services.
Amenities
Free Estimates
Yes
Reviews
5.019 Reviews
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Showing 1-19 of 19 reviews
Kathryn B.
Mar 2019
I have been using this service for some time now. THEY ARE NOT OUT OF BUSINESS!! Jean paired me with Tori who is a perfect fit for this house. She is very thorough and careful and I am so pleased! They were able to accommodate my scheduling request and it is all working out so well. Tori is willing to sponge mop the floors instead of using those durn pads that push the dirt around. I am pretty fussy so if I am happy that says a lot! They charge $100 for four hours. The home is 2450 sq. feet and it all gets done well. She even washes the sheets in the master bedroom!
Response from Genesis Cleaning Solution
"[Member Name Removed], Thanks for the sweet review! Tori wishes we had about a dozen houses like yours for her to clean!"
Patricia P.
Aug 2018
It was great!
Response from Genesis Cleaning Solution
"Thank you for the great review [Member Name Removed]! The ladies that have been cleaning for you are always so happy to go to your house and really appreciate your kindness! Welcome to our little family!"
Rosalie C.
Jun 2018
They are excellent.
Response from Genesis Cleaning Solution
"We so enjoyed meeting you and being in your lovely home. Welcome to our little cleaning family!"
Vicki O.
Apr 2017
Great - have used them every 2 weeks since the beginning.
Response from Genesis Cleaning Solution
"We so enjoy cleaning for you guys. Your home is lovely and we enjoy visiting with your husband and dogs!!!"
Jeff A.
Mar 2017
Always on time, do whatever work we asked for. If anything was not satisfactory, they would address it immediately and until we were happy. We used Genesis for almost 2 years.
Response from Genesis Cleaning Solution
"Thanks for the opportunity to take care of your home. We hope your new location will be wonderful. We will miss you guys!"
Bettye P.
Oct 2016
Jean and her team have been here four times and they've accomplished a lot. Besides cleaning, they've helped with laundry, moved plants, and helped unclutter . The uncluttering has been done with me directing the cleaning team where to put things away, discard, or donate. I don't expect them to come up with an organization plan just help me disposition stuff that my limited mobility has prevented me from addressing The house is clean and I enjoy having Jean and her team in my home.
Response from Genesis Cleaning Solution
"We have so enjoyed helping you with your home. Can't wait to see you next visit with the new and improved [Member Name Removed] this week!!!!!"
Shannon C.
Jun 2016
unknown
Response from Genesis Cleaning Solution
"Thank you for the A's[Removed members name]! We appreciate your business and hope you will always be satisfied with our work."
Cathy R.
Oct 2015
unknown
Response from Genesis Cleaning Solution
"Thank you, [Removed member name]! We enjoyed meeting you and your husband and look forward to being in your home again!"
Barb S.
Aug 2015
Prompt, professional, cared about doing a good job. Will hire her again.
Response from Genesis Cleaning Solution
"I enjoyed meeting you and taking care of your home for you. I trust that we will have many more homes to work on together as both our businesses expand! Thanks for the great review!"
Thomas R.
Jul 2015
We purchased an Angie's list deal from Genesis after letting go of our previous house cleaning provider. Jean was timely in her response and we agreed on a day for the service. Jean continued to follow up just prior to the visit to make sure she had all of the details regarding our home and let us know who would be arriving. On the day of the service hear employees arrived just a bit early (a good thing) and were very attentive as I explained what was needed, and how long it had been since the last provider cleaned the home. The rest of the morning went great and the house is clean once again. The ladies were very thorough, made sure we were happy with the cleaning before they left, and couldn't be nicer. I have asked Jean if they are interested in cleaning for us on a regular basis and look forward to using her company and services going forward.
Response from Genesis Cleaning Solution
"Thank you for your wonderful review. Emma and Kay enjoyed meeting you and working in your home. We are happy to welcome you to the Genesis family!"
Theresa W.
Mar 2015
I am in my mid 60's and have used a number of individuals and services to clean our homes when we lived in other cities. I like Jean's honesty and integrity which are VERY important to me. Jean also provides great service at a great price. One of the things I really like about Jean and her crew is that each lady appears to have a deep faith. Jean's ladies also speak English as their first language which I appreciate because I am not fluent in any other language..... and I have trouble understanding thick accents. If Jean is ever running late, she texts me. Of all the cleaning services I have used in the past, I can say without hesitation that Genesis Cleaning Solutions is at the top of my list. So very glad I found them through Angie's List. If you ever see a negative review, it's most probably a review of an Angie's List provider with a similar name. So always look for Jean's name as the owner.
Response from Genesis Cleaning Solution
"You are an absolute joy to work for, [member name removed] All of us so enjoy being in your beautiful home and your kindness to us is so appreciated. Thank you for the wonderful review and I hope to have many years working with you!"
Colleen H.
Jan 2015
It went very well. I was very please with result. Individuals sent were very professional and thorough.
Response from Genesis Cleaning Solution
"Thank you for your positive review. We appreciate your business and would be happy to be of service to you in the future!"
Kyle M.
Dec 2014
The Genesis team did a great job! Jean turned my request within a day. The ladies who arrived at my house were very prompt, and in fact, a little early. They did exactly what we agreed to, were careful and paid attention to both my instructions and what they were doing. While I thought the price was a little high for the size of my house, which is 2500 sf, this was a one-time cleaning so it didn't seem out of line. Also, I needed the house cleaned before the next weekend when I had my family coming to visit from out of town, so this was last minute and they fit me into the schedule to help me out.
Response from Genesis Cleaning Solution
"Thank you for letting us work in your home. Tori and Emma enjoyed meeting you and helping with your cleaning needs. Please feel free to contact us if we may be of service in the future!"
Susan S.
Oct 2014
I contacted the provider and received an offer quickly. I was told team Emma and Tori would come to perform the cleaning. We also discussed beforehand which areas were most important to us to be cleaned. I was also made aware they might run late, and they did, but received a call updating us when they would arrive. They cleaned our house for three hours and did a wonderful job. We felt good leaving the house. Thank you so much for the great service.
Response from Genesis Cleaning Solution
"Thank you for your kind words, [member name removed]. I appreciate the chance to have our company clean your home. Emma and Tori enjoyed meeting you. Our best wishes for you and your family in your new state!"
Yvonne H.
Apr 2014
Jean answered my call immediately and did her best to accommodate our schedule. We were selling our home and the buyers wanted a "deep cleaning". The house was overall pretty clean, but the wooden blinds needed serious attention. We'd redone our kitchen counters and had out tile flooring and grout professionally cleaned as well as the master bath counters replaced, the shower completely redone, and the flooring redone. It had rained the previous day so the floors needed attention. They were at our house most of the day, and worked very hard the whole time. Jean's company not only is expert in cleaning homes which are sold and need to be spotless , but also cleans routinely for regular customers. I should have had them out sooner to clean those blinds! She is very nice, as are her associates. I was very comfortable having them in our home.
Response from Genesis Cleaning Solution
"We so enjoyed our time in your home. It would have been a privilige to have worked in your home earlier as we would have enjoyed meeting you and your husband earlier. Good luck on your new life. God Bless You!"
CJ B.
Apr 2014
They did a fabulous job. My home needed a thorough cleaning and they were up for the job. Two weeks later the house still looks good. They used their time well and did exactly what I asked. I have found the company I will use again.
Response from Genesis Cleaning Solution
"Thank you for allowing us to clean your home. We enjoyed meeting you and look forward to a long business relationship."
David S.
Nov 2013
This was a post sale house cleaning. The team was on time professional and did an extremely good job.
Response from Genesis Cleaning Solution
"Thank you so much, for the nice comments. We enjoyed meeting your family and hope to be able to work with you all in the future!"
Carleen H.
Aug 2013
Not only was she on time, but was 15 minutes early waiting for me to show up. She did a very thorough job and all of her crew were polite and professional. The job was more than one day of work and she dropped off the keys at my office and came back another day and picked them up from my office. Each time she texted or called to tell me when she was picking up or dropping off the keys. I did not have to worry or take time to go by the house to unlock or lock the house for her. That saved me a lot of time!
Response from Genesis Cleaning Solution
"Thank you for the kind words [member name removed]! I really enjoyed meeting you and your husband and doing work for your client. It is our goal to always put your mind at ease when we handle your cleaning needs. I hope we can continue this working relationship in the future!"
Annette T.
Mar 2012
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Response from Genesis Cleaning Solution
"Thank you Member for submitting this report to Angie's List. We have enjoyed working in your home the last six years and hope to continue for many more!"
Licensing
State Contractor License Requirements
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FAQ
Genesis Cleaning Solution is currently rated 5.0 overall out of 5.
Yes, Genesis Cleaning Solution offers free project estimates.
No, Genesis Cleaning Solution does not offer eco-friendly accreditations.
No, Genesis Cleaning Solution does not offer a senior discount.
No, Genesis Cleaning Solution does not offer emergency services.
No, Genesis Cleaning Solution does not offer warranties.