Veteran Garage Door provide 24/7 same day service. We specialize in garage door repair, service and new installation. We are dedicated to 100% customer satisfaction and never charge a trip fee. We are licensed, insured and bonded and All our field technician are company employees.
Garage Door Repair, Garage Door Opener Repair, Door Off Track, Torsion Spring Replacement, New Door Installation, New Opener Installation, Maintenance, Inspection
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5%
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
6% | ||
3% | ||
0% | ||
3% |
"We are glad you had such a positive experience. If you have any questions or concerns do not hesitate to contact us. We want to make sure you are taken care of! :)"
"We are glad you had such a positive experience. If you have any questions or concerns do not hesitate to contact us. We want to make sure you are taken care of! :)"
"We appreciate your feedback and rating. There are times were adjustments are needed after the work is completed and as you stated we are prompt to ensure we get you taken care of as quickly as possible. We are glad to see you were able to get the Nylon Rollers and Maintenance and Tune Up special for $89.00 (originally $189.95 ). If you need us in the future or have any questions please let us know. Thank you for working with Veteran Garage Door and have a wonderful weekend! - Annamaria CS Manager"
"Thank you so much for this wonderful review. We want to make sure you are taken care of so do not hesitate to contact us if needed. =) Have an amazing day. #VGDTeam"
"Thank you for this review. Do not hesitate to call us if needed. Have a great day! -Annamaria"
"Thank you so much for this review and we are so happy to hear you are please with your purchase. If we can be of additional assistance or if you have any questions give us a call at 972.885.2982. Have a great day #VGDTeam"
"Thank you so much for this review. If we can be of additional assistance or if you have any questions give us a call at 972.885.2982. Have a great day #VGDTeam"
"Thank you so much for this review. If we can be of additional assistance or if you have any questions give us a call at 972.885.2982. Have a great day #VGDTeam"
"Absolutely, glad we could help! If you need garage door assistance in the future don't hesitate to give us a call at 972.885.2982. Have a great day! #VGDTeam"
"Thank you so much for this review. If we can be of additional assistance or if you have any questions give us a call at 972.885.2982. Have a great day #VGDTeam"
"Thank you so much for this review. If we can be of additional assistance or if you have any questions give us a call at 972.885.2982. Have a great day #VGDTeam"
"Thank you for trusting in us over the years to continue providing exceptional customer service. We are ecstatic to hear you are part of the VGD Family and if you need us in the future or have any questions please call us at 972.885.2982. Have a wonderful day :) #VGDTeam"
"Thank you for your kind words. We strive to provide Grade A service and we are glad to hear that is what you received. If you need us please do not hesitate to contact us. Have a wonderful day! #VGDTeam"
"Good morning, We thoroughly appreciate your feedback. We at Veteran Garage Door strive to provide exceptional customer service so when we were made aware of the miscommunication between you and our technician regarding the warranty we wanted to ensure you were completely satisfied. Therefore, we agreed to provide the 5 year spring and spring labor warranty. When our technician came out the second time he assessed the situation and determined that all screws were in the hinges and bracket. Our technicians do take the parts replaced with them; however, these screws may have been missed when they cleaned after themselves the previous time. If you have any additional questions or concerns please do not hesitate to contact us. We appreciate your business and look forward to working with you in the future. Have a wonderful day! -VGD Team"
"Good afternoon, We thoroughly appreciate you bringing this matter to our attention. We were very concerned to hear of your dissatisfaction with our company. Please note that maintenance and tune-up is not considered a repair. Additionally the deal you purchased included up to 12 Z-bearing rollers (a $97 value on its own). Customer satisfaction is of great importance to us and as agreed upon we are going to provide and install new weather seal at no cost to you. I am glad to know that this matter is resolved and if we can be of additional assistance please do not hesitate to let us know. Have a wonderful day #VGDTEAM"
"Thank you so much for your kind words. If we can be of additional assistance please let us know. We want to make sure you are taken care of. Have a fantastic day!"
"Good morning, We greatly appreciate your feedback regarding the services received and are ecstatic to hear that you had a pleasant experience with our technician Colton. Please note that there is not a charge for an estimate to be provided and our technicians do not charge by the hour. The $55 off of any repair is the discount mentioned in the review. $250 is the most we charge for a door off track depending on the amount of work needed to be completed. Additionally, they have invoices with set pricing. Our information confirms that Colton completed a door off track, roller replacement and track adjustment. The nylon rollers were provided at a discounted rate when installed. Further more we believe the difference between our technicians and the mechanic is that we are able to bring the parts to you and complete the repair on the spot. If we can be of additional assistance or if you have any questions for me please do not hesitate to give us a call as we want to ensure you are completely satisfied with Veteran Garage Door. Best Regards VGD Team"
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Sunday: | 8:00 AM - 8:00 PM |
Monday: | 7:00 AM - 9:00 PM |
Tuesday: | 7:00 AM - 9:00 PM |
Wednesday: | 7:00 AM - 9:00 PM |
Thursday: | 7:00 AM - 9:00 PM |
Friday: | 7:00 AM - 9:00 PM |
Saturday: | 7:00 AM - 9:00 PM |