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American Standard Remodeling

1.0(
1
)

Kitchen and Bath Remodeling

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Larry P.
01/2021
1.0
home remodeling
  + -1 more
1st tub didn't ship for original install date. No communication (comms) to me or installer, no explanation as to what happened. Called in and expressed my frustration with lack of comms, was told "Yep, totally understandable, will keep you in the loop". 10 days later a tub shipped. Installer ripped out old tub, opened box of new tub to find it was wrong handed, can't install. Again, no comms to me, holiday weekend means office not open for 4 days. Call in on day 5 to be told "will investigate and call you back" but didn't before end of day. Been 6 days now with no tub, no comms to explain or apologize, no ship date, no install date, no idea when this will be fixed. Shipping/manufacturing issues happen, and I will be totally reasonable if that is communicated to me. Repeated problems with STILL no communication not initiated by me is totally unacceptable. Would not recommend. Will not use again. (have no issues with local installer)
Description of Work: bathtub replace
Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000

    Contact information

    Grand Prairie, TX 75050

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Kitchen and Bath Remodeling

    FAQ

    American Standard Remodeling is currently rated 1 overall out of 5.
    No, American Standard Remodeling does not offer free project estimates.
    No, American Standard Remodeling does not offer eco-friendly accreditations.
    No, American Standard Remodeling does not offer a senior discount.
    No, American Standard Remodeling does not offer emergency services.
    No, American Standard Remodeling does not offer warranties.

    Contact information

    Grand Prairie, TX 75050