Platinum Glass

Awesome! Very friendly and great customer service! Excellent work. No mess!! Thank you Mike!

The estimator came to the house to measure and prepare the estimate. I agreed to the estimated price, paid a deposit, and the door was ordered. It came to the shop earlier than estimated. They called and asked if they could install it the next day and I agreed. The installers arrived within the appointed times. They removed the old door and installed the new door. They were very professional and courteous. They did an excellent job and cleaned up after themselves. The door is beautiful and I would be happy to hire Glass Doctor of Granbury again.

The work was great professional and complete. I would use them again if we need their services.

While other operators had advised the window must be replaced, the owner, Danny Wilson, took the interest and time to, personally, correct the defect with his considerable skill in approximately 30 minutes. Not only were the employees professional, but delightful to work with. Mr. Wilson made no false promises, only that he would do his best. This businessman is a man of integrity and should we ever need ANY kind of glass work-he will be our man. The "picture" portion of theses reviews are new since we last reviewed...and wish we had taken pictures since the outcome was outstanding and picture worthy.

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I made a request for a repair estimate and the Glass Doctor representative called and came out a few days later.  All windows were checked for internal leaks and seven fogged windows were found.  The representative looked at the broken screen door track, and said that existing track was obsolete but that they would find a way to repair it.  Two other businesses had told me that they could not repair the door.

A week later they called to make an appointment to do the repairs.  Two men arrived as scheduled and surveyed the work to be done.  The found that only six windows had been ordered and that they would have to order an additional window.  They also found that the part they brought to repair the door track would not fit.  They had installed four windows when it began to rain in earnest.  It stopped raining long enough for them to install two more windows.

Another week passed before they were able to get the parts needed to complete my repairs.  They quickly installed the last window and devised a replacement for the door track which is better than the original.

Everyone I dealt with at Granbury Glass and Mirror was pleasant and friendly.  They performed my repairs efficiently and skillfully.  They arrived punctually.  They left my home as clean (or cleaner) than it was before they started.  I am completely satisfied with their work.