We took our car in to try and figure out what was going on. They had the car a couple of days and were having trouble getting the radio to act up. Doyle called and asked if they could keep it a couple of more days. It finally acted up and they were able to figure out what was going on. They ordered the parts and fixed the issue.
It was done under warranty so there was no charge to us. I was extremely pleased with their thoroughness.
I will go back there for any more work that we need done.

It took a few days for them to find out what was causing our intermittent problem. They stuck with it and were able to determine what was going on, and have ordered the part for the repair.
I live in Tyler, but have had major issues with the Chevy dealer in Tyler. I flat won't go there again. It is very worth the 25 or so mile drive to have quality work done at McKaig's.
This won't cost us as the car is still under warranty. It's just nice to have a dealer that truly is willing to go the extra mile to diagnose the issue. I've had other dealers not be able to find something intermittent like this and tell me to bring it back if it happens again. Doyle was not willing to do that.
Very simply, if you want great service in the East Texas area, go to McKaig's in Gladewater.

It was wonderful. There was no pressure. I told them what I wanted and they got it ready for me. The price and responsiveness is great. The quality is perfect and they are absolutely professional. I will use them again in the future.