Could not have been more pleased. Their attention to detail, careful to clean up after they finished, willing to repair a drain stopper instead of trying to sell a new one won me over. I noticed that at no time did they rush through anything. They made sure what they were working on was complete before going on to the next problem. Very professional and organized. If I have any future problems, they will be the ones I will call even if I have to go on a waiting list.