Traeco Heating & AC

Called for service and was able to get out within the next day. Then they replaced a relay after guessing that the relay was bad and then seeing that the relay had melted parts. They replaced the relay with a used one that worked for only for a short time. After another phone call they came out and stated that the heat pump compressor was bad and would need to be replaced. After replacing the heat pump compressor the start relay went out ( the used one) and they would have to order another one. They then came out the next day and replaced the relay and the units worked every since. Was not happy that the diagnostics was done more by guessing rather than actual testing. Will always wonder if compressor was the real problem. The compressor may have been causing the relay to go bad originally and needed replacing. Was not happy that they used a used relay that may have been and was bad to begin with, as seen by needing a new relay after compressor was replaced. Also, was not happy that the bill was not itemized as to labor cost and material cost. The bill was one price for the whole job so, didn't know what the actual price was for the compressor.