Southpaw Pools

We hired TODD and DANE summer of 2022 for a new pool bid, then came in cheaper than other bids, that should have been where the red flags were. They were quick to get there first 3 draws of money. The promise was they would have the pool done by March 2023. In Jan of 2023 they completely stopped working on the pool we confronted them, lots of empty promises and no work was done for months. In April 2023 we got our 4th excuse on how they had not received the slide yet. we contacted the company that sold the slide who stated it had not even been ordered. In May we talked to TODD who broke down in tears saying they had no money to complete our pool and we would have to basically wait till the Robbed peter to pay Paul. We hired an attorney end of may who sent a demand letter stating complete pool within 90 days or they would be taken to court. on day 90 they showed up with what we were hoping a road to completion. In August 2023 the started our grotto which with different people working one it 1 time a week took over 2 months to get the grotto done. After the grotto was done they then again disappeared, we had construction workers knocking on our door asking to be paid for their services. In Dec 2023 we came to the conclusion, they would not be able to complete the project by the Next summer 2 years after signing contract. We sent a letter to stop work even though they were not working. We had to hire another Pool builder " PRIEMER POOLS, who was amazaing at completing the project in under 6 weeks. We have LOST 36 K due to TODD and DANE and misappropriation of funds, DO NOT USE THEM. They are trying to use a new name called KINGHAM. I promise you if you do your research you will find they are criminal's and ROB from one to start another.

I have hesitated in writing this review for the longest time because Todd and Dane were such nice guys. I thought they were just unorganized, but I've learned so much more. We gave up hope that they would follow-through. But now I must warn others what you could be in for if you build a Southpaw pool. Our pool was completed in the early fall of 2016. It turned out beautiful and is still featured on their website. The price was better than the 6 other bids I took. Southpaw had just started their small business and as small business owners ourselves, we were excited to help a new business. Shortly afterward completion we started having significant problems: 1. Breaks in pipes (tanning ledge bubbler, skimmer bucket, water-fall fountain) 2. Glass tiles falling off elevated spa back - 3 times!! 3. A gas leak!!! 4. A shoddy concrete repair after leaks 5. Tile falling off spa itself 6. Now in 2024 - another broken pipe near the second skimmer. We just paid $2800 for that repair. I was hopeful when the response was swift on the first few repairs (bubbler pipe, 1st & 2nd glass tiles, gas leak). I proudly referred Southpaw to many friends and neighbors who built high-end pools and a pool remodel. However, as the months and years went by, the excuses grew about the (warranty) repair delays. Southpaw finally hired a project manager and a warranty guy who contacted me about the warranty items, so we were very optimistic! One was even an old friend. I knew I was in good hands. Turned out to be all talk, no action. Less than a year later and those guys were gone from the company. The second leaks took approximately 5 months to repair (broke long before the record freeze) and we couldnâ t use our fountains or a skimmer bucket that entire time, limiting the pool circulation. Leakology (awesome company) tunneled down and repaired the two broken pipes. No easy task on an elevated pool, but very professional, clean and fast. Southpawsâ s mason who repaired the hole with salt-finish concrete left 2 big red squares at tunnel repair - no where near the off-white color of our pool patios. The two year warranty ran out in late 2018, but because of my referrals and type of issues we were having, Todd assured me they would honor the warranty. They did pay for the very expensive plumbing repairs, but never showed back up for the patio repairs. We gave up and paid thousands for repairs and resurfacing in April 2022. No mason ever showed in 2 years to fix the big ugly red squares. Now in 2024, we just paid Leakoloy again to repair. In 2022, 1/3 of the glass tiles on my spa fell off. Obviously, broken glass is a hazard in a pool area. I practically begged them to repair. Then I simply asked them to just order the tiles (special order from wholesaler) and we will pay for them. After weeks of back & forth, I tried to order the tiles BUT the tiles comes from a manufacturer, I could not order direct. If I could have, it would have been done swiftly. We contacted the *pool builder who built a small pool at our lake house. He not only ordered the tiles for us, they sent an employee to promptly completed the repairs. No tiles have fallen off since! Lastly, my neighbor, whom I referred to Southpaw had her own warranty difficulties. Iâ m utterly embarrassed that I referred friends to Southpaw Pools. This pool is our fourth to build. Blue Haven, Bayside and *Texas Pools and Patios built all the others. Iâ ve never had any of these issues in nearly 30 years of building and owning pools! Just a buyer beware review.

Well, I have a contract. They were supposed to complete my pool by May 31, 2023. They were contractually obligated to finish my pool on June 30, 2023. Still not done, and the date is January 3, 2024. Hired an attorney who is getting ready to unleash on these guys. Promise to show up and don't show. They left a lot of little things undone. We've spent over $5,000 finishing their work in the contract. Also, deceptive practices on the auto fill they told me the city requires a back fill switch they told me they were not installing because it cost over $1,000 even though in the contract. The city requires it and they just don't do it. BEWARE OF TODD AND DANE, the two owners of Silver Tongue Devils.

Do not expect communication after install. I have been trying to get a return call or email reference warranty work for a month and no one returns my emails/phone calls.

Todd and Patrick have been phenomenal, as well as the rest of their crew. We are new to Texas. We had several pool contractors come out and give us a bid, but they went above in beyond in every way. Not only would I hire them again, they have made me feel very welcomed to Texas:)

They do quality work for a reasonable price and totally polite and trustworthy.

They were very pleasant to work with. They were able to do everything we wanted. They were very timely, diligent, and efficient. I highly recommend them.

Todd did a fantastic job. Not only was the quality great but dealing with him was great every step of the way. I've referred him to over 40 people and almost everyone has used him for their pool. I can't say enough good things about Southpaw Pools