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Plumbtegrity LLC

About us

Plumbtegrity is a family owned business based in Georgetown, Texas and serving the entire Central Texas area including Bell, Williamson and Travis counties. Our Name, Plumbtegrity is meant to say just that, plumbing with integrity.

Business highlights

12 years of experience

Services we offer

Plumbtegrity is a full service plumbing company. We provide plumbing service, as well as plumbing for residential remodels., repair and replacement to home owners and light commercial customers

Accepted Payment Methods

  • CreditCard
Reviews
3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
0%
2
14%
1
29%
Showing 1-7 of 7 reviews
Nathan L.
Dec 2020
1.0
$75
took multiple calls to get them out to home site. Took another week of hearing nothing to call and get the desk clerk to tell me "ill call you back I have to talk to my boss, it was not filed from the plumber" never called back. waited 4 days and called again for her to say that she doesn't have that address or any paperwork and was told "I didn't say I would call you back" obvious I left it at that! looking to other companies now.

Joshua G.
Sep 2019
1.0
Two plumbers from this company were sent out by my home warranty company to address water pressure issues and snake the drains. Within 15 minutes they left (after they got my handyman, who was installing my toiled, to jump off their dead truck). I was told that they had to check with the warranty company to see if a pressure value replacement was covered. After they left, I discovered my water pressure was /worse/ than they found it, so called the company and left a message. Plumbtegrity never called back. I spent an hour on the phone with my warranty company the next business day, only to discover Plumbtegrity refused to work on my plumbing for "personal reasons." I pressed harder, wondering if it was because I am ***** or because I have two houseguests who have brown skin, one of whom is my partner, but the warranty company wouldn't say. Finally, the warranty company said they would not speak to these concerns, but did report that one of the plumbers was "frightened" by the art in my home, much of which is religious (I am a scholar of popular religions, from the mainstream to the underground). Bad experience because, first, I still have low pressure, second, they would not return my phone call, and third, because they /flat out lied to my face/. With no apology or simple courtesy---and showing more concern for their truck than their contractual need--I had to write this negative review. Seems their business is discriminatory.

Cynthia I.
Jul 2018
5.0
Yes, I recommend this pro
Totally excellent.

Victor A.
Dec 2015
5.0
Yes, I recommend this pro
$115
Our garbage disposal ,which was over 10 yrs old, started leaking, and we bought a new one . We called Plumbtegrity to come out and replace it. He arrived when he said he would and completed the job pretty quickly.

Victor A.
Dec 2015
5.0
Yes, I recommend this pro
$115
After a remodel, tile floor was installed in the bathroom and toilet had been removed. The flange (ring that connects toilet bowl to floor), was cracked and it was not a do-it yourself job because of danger of cracking the sewer pipe. Plumbtegrity guy came out and said,"no Problem", and reset the toilet and hooked it back up. Our tenants are happy to have 2 working bathrooms in the house now This was the third time we have used this co.and have been pleased with the price and results..

Victor A.
Dec 2015
5.0
Yes, I recommend this pro
$60
We had  home warranty coverage on our rental home,and this plumber was called in to replace the hoses under the bathroom sink that had burst. The set price for a service call is $60,00 through the home warranty co. Plumbtegrity plumber came out the same day and replaced the pipes. He was efficient,professional and on time. We will use them again for any other plumbing issues.

Elizabeth V.
Feb 2015
2.0
$392
I had a contractor - Jack Johnson - who started the master bathroom and made several mistakes. Jack took $67,000 in draws, gutted the house, performed some partial remodels and then walked the job.  I contacted Jimmy with Plumbtegrity initially for a bid on what it would take to complete the plumbing in the master bathroom.  After waiting almost two weeks to hear from him, I finally said I would like for him to come and performed two tasks so we could finish hanging the sheetrock.  Jimmy did not come but sent two of his guys who are not master plumbers.  Neither one of them had installed the type of shower fixture I had purchased so the first 1/2 hour was spent explaining to them how it hung on the wall.  (I had installed the same type of shower fixture in a bathroom remodel in Dallas only a couple of months before with my plumber of 40+ years.)  
In the next hour, the hot and cold water pipes were stubbed out at the right height for the shower fixture and a T was inserted into the water supply for the vanity in the master bathroom.  There is no outside faucet on the north side of the house, and it requires 150' of hose to reach it from the closest faucet.  While the wall was opened it was an optimal time to provide an external water supply.  The guys with Plumbtegrity did not have a bib with them to put on to the faucet, and did not want to use the one I had, so they told me they would swing back by the house in a couple of days to attach one.  
I paid the bill in full and waited to hear back about when the outside faucet would be finished.  As I was planning to call Plumbtegrity to do more work on the master bathroom when we were ready to set the tub and install the sinks, I was not in too much of a rush for them to get back to me.  Finally, though, it became inconvenient not to have the outside faucet working, so I called them.  Also, there is a hot water recirculating pump installed in this house and the hot water loop end point that controls sending the hot water back through the pipes attached at this vanity fittings.  Here is an explanation of how it works:
Passive hot water recirculation systems work well and are energy efficient; they can cost approximately $500 to $700, including installation. 
There are two different types of passive systems.  One is the Grundfos Comfort Series, which involves an electric pump that is placed on the hot water heater outlet, pressurizing your hot water system to 3 to 4 psi (pounds per square inch).  The Grundfos system enables you to install a bypass valve at remote locations where necessary (at the kitchen or vanity sink, for example). The bypass valve bleeds some hot water into the cold water system periodically to maintain the hot water at a level that most customers would be happy with. The benefit to this system is that it can be retrofitted after the sheetrock is up. The downside is that some people notice that their cold water initially can come out a little warm.

http://greenhomeguide.com/askapro/question/do-hot-water-recirculation-systems-work-what-kind-would-you-recommend
After having the pipe added so that an outside faucet could have a water supply, the hot water recirculation pump no longer worked properly.  When I contacted Plumbtegrity about the bib for the faucet, I mentioned this to them.  The same two guys who had done the work the first time returned to attached the bib and examine the hot water recirculation pump.  After noting that it was on, one of them called Jimmy and discussed the situation.  I tried to explain how the bypass valve is designed to work but I was assured that it was installed the same way as it was before the T for the outside faucet was added.  Plumbtegrity also insured me that nothing they had done had compromised the functioning of the hot water recirculation pump.  I told them we would leave it for right now and see about fixing it when the sink for the vanity was installed.  The guys installed the bib on the outside faucet and left.
A few days later I received a call from Plumbtegrity asking me to pay an additional $90 for installation of the faucet bib.  This was on top of the $392 I had already paid for the 1 1/2 hours they were there the first time.  Shortly after that I went out and attached a garden hose to the new outside faucet and found the hot water that is no longer circulated through the house.  The hot water has now been routed to the outside faucet where it is wasted on the plants.

Licensing

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FAQ

Plumbtegrity LLC is currently rated 3.4 overall out of 5.

Plumbtegrity LLC accepts the following forms of payment: CreditCard

No, Plumbtegrity LLC does not offer free project estimates.

No, Plumbtegrity LLC does not offer eco-friendly accreditations.

No, Plumbtegrity LLC does not offer a senior discount.

No, Plumbtegrity LLC does not offer emergency services.

No, Plumbtegrity LLC does not offer warranties.