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JPON GLASS COMPANY, INC.

New Window - Single - For Business, Bathroom - Remodel, Window Glass - Install or Replace,

About us

JPON Glass is fully equipped to serve you whether you need to purchase a single pane of glass or to have a multi-story storefront installed. We stand behind the work we do and have been serving the DFW Metroplex for nearly 40 years. Visit our showroom and browse different shower designs, mirrors, and replacement window samples. We have glass in stock and can cut glass or mirrors for you usually while you wait. On the commercial side we can help fix your storefront glass or a broken door and will supply and install glass for larger commercial structures with large curtain walls, ribbon walls, and heavy glass walls. One of our specialties is custom frameless shower doors and enclosures. We can design & install your custom shower glass and give you multiple options depending on your budget and the look you want to have.

Business highlights

Emergency services offered
49 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
7%
2
0%
1
2%
Showing 1-25 of 43 reviews
Johnetta A.
Jun 2017
5.0
Yes, I recommend this pro
$80,000
Got the job done

Vernon S.
Apr 2017
5.0
Yes, I recommend this pro
$45,000
I was not familiar with the types, sizes or decorative options available. Jpon had small samples of glass available. I was able to hold them up to the light and view them from various angles which was very helpful. The lady who helped me was able to tell me the pros and cons of the various glass sizes. I went in not knowing at all what I wanted and left confident of the selection I made. The glass was delivered when promised and was cut precisely to the measurements I had provided. The price (before the Angie's List discount) was a little more than other places I contacted, but Jpon had the best 'hands-on' selection of samples. Some of the other places I contacted by phone did not have actual store locations at all.

William O.
Jan 2017
5.0
Yes, I recommend this pro
$33,800
We had a window broken at our facility, I made about ten calls to various companies to get bids. JPON was out within an hour and had a quote back same day while others I contacted wanted to set up estimate as far as a week and a half out. Doing my due diligence I did wait about a week to get some other bids in. JPON because of their prompt response had already been decided on but they also ended up being one of the least expensive. Installation was great, with only a slight minor hiccup which was immediately fixed, and result are perfect. You would never know they had ever been there. Already contacting them for my next project and would highly recommend!

Billy B.
Nov 2016
5.0
Yes, I recommend this pro
$29,500
They were punctual, professional, and friendly. The initial visit by their rep resulted in a cheaper solution to my needs.

Vera A.
Sep 2016
4.0
$30,000
Good but found broken glass in the yard

James L.
Sep 2016
3.0
Yes, I recommend this pro
$48,000
The installer came out and measured within a week. For the price quoted, I probably could have replaced the entire window.

Elvira L.
Jun 2016
5.0
Yes, I recommend this pro
$5,000
unknown

Allison M.
Apr 2016
5.0
Yes, I recommend this pro
$100,000
unknown

David J.
Mar 2016
5.0
Yes, I recommend this pro
$150,000

Excellent quality product and workmanship.  Gave our 28 year old master bath a more modern look with the rubbed bronze frame and clear glass.  Installation was about a week later than promised because they were short a part.  The result was worth the extra week wait.  


Response from

"Thank you for the positive feed back. If you have any other glass needs, please feel free to contact us. Sharon"


Julie C.
Feb 2016
5.0
Yes, I recommend this pro
$43,800
Installer arrived 10 minutes early.
Very efficient.
Done in 25 minutes.

Michael H.
Nov 2015
5.0
Yes, I recommend this pro
$18,000
unknown

Antoinette C.
Oct 2015
5.0
Yes, I recommend this pro
$98,090
They came and measured the windows.  They ordered the windows and gave me a timeframe for them to come in.  The windows came in exactly when they stated they would.  They promptly came out and installed the windows.  They were punctual and professional.  They did a quality job.  They also explained the warranty to me.  I couldn't be more pleased.  I will definitely go back to them for any future glass needs.

Maria H.
Sep 2015
3.0
$253,000
I contacted JPON glass in June for an estimate on replacement windows as well as some additional maintenance on all the windows. They were very responsive (please see earlier review). On July 8th we agreed on the final estimate and gave the down payment.. I was told 2 to 2.5 weeks to get the job completed.  I got a call July 30th  (3 weeks) saying my window order was delayed and it would be another 3 weeks.  We were ok with the wait as it was not an urgent repair. On August 17 (over a month) they called to schedule the installation. Due to weather and our availability it was scheduled for August 28th. In additiona to the glass replacement I had also requested for window maintenance on all the windows and an estimate on sun screens for the rear windows.

The installation was supposed to take one day. However, on the day of installation they were short muntins for one window and another window was the wrong size. We also learned the installer had not been told about the additional maintenance nor which windows were the ones needing the glass, creating some confusion. They installed all but two windows and the window maintenance was not done, We were told they would order the correct window and muntins. The following day we found that three of the window seams came off. We open our windows on nice days and found that the seams became jammed when we tried to close the windows causing the seam to bend and us unable to close the windows. We notified JPON and again they were responsive and apologetic and told us the windows would be fixed when they came to finish the job. I decided at this time not to have the additional work done nor buy the screens. I wasn't confident on the quality of work.

I heard from them on Monday, September 21st and they came out to finish the installation on Wednesday. They installed the last two windows and repaired the broken seams. We pointed out to the installer that the seams on the windows he installed were not flush and sticking out (we felt there was no or not enough caulk used to keep them glued to the glass). He told us that that didn't matter, as the seam was only cosmetic but assured us he sealed them properly. Later that evening, I opened one of the windows and had a hard time with it. Turned out the seam had jammed again. I emailed Charlie at JPON once again about the issue. (I'm writing this in advance of a reply)

So we waited much longer than expected for the installation to be completed.but more importantly the quality of the work is questionable.  We are concerned that the other windows will have issues as well. The glass does come with a 10 year warranty and we have a 1 year warranty on the labor, which looks like we will be using.

After all this when the job was completed my credit card was automatically charged the remaining balance within the hour of the installer leaving our home. While the window Quote does state "Credit cards used to guarantee payments will be processed to secure payment of work performed." I expected at least a call to see if we were happy with the work and if there was anything else needed before the payment was processed. 

I had really hoped this was going to be a great if not good experience based on Angie's List ratings and JPONs initial responsiveness. We were very disappointed with the quality of the work. 




Kirk F.
Sep 2015
5.0
Yes, I recommend this pro
$27,868
Excellent.

Maria H.
Jul 2015
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for your positive feedback. We appreciate your business and confidence through the completion of the job."


Kumar K.
Jul 2015
4.0
Yes, I recommend this pro
$20,000
They did okay. They came out on time and did the job. They were doing bathroom mirrors.
Response from

"Thank you for the positive feed back. Please contact us for any future glass projects."


Jan P.
Mar 2015
3.0
Yes, I recommend this pro
$140,000
My 1st visit to Jpon, I went during the lunch hour and Sharon was not too willing to help.  Wouldn't get away from her desk to show me hinges, etc.  They would only measure on certain days.  I left a message and they didn't call me back.  Installers didn't have proper drill bit to do the work.  I let them borrow mine!  They were very good otherwise.

Carolyn M.
Mar 2015
5.0
Yes, I recommend this pro
$65,000
Came to measure, on time, friendly, came later to install.  On time, professional.  Looks awesome, flawless.
Response from

"Thank you for the response. We appreciate the feed back. Please feel free to contact us at any time for any furture glass projects."


Andrew S.
Feb 2015
5.0
Yes, I recommend this pro
$36,897
The guys were great. Had a quote within a day after the 1st pane was installed they told me it was incorrect and they were getting another made. Apparently the blue tint of my lowe windows is no longer being made but they managed to find one. They had the correct pane installed within 45 minutes after they arrived. Very very polite installers.
Response from

"Thank you for the positive feed back. Please feel free to contact us at any time regarding any of your glass needs."


Glenn T.
Feb 2015
5.0
Yes, I recommend this pro
$34,000
They were on time for both appointments.  Installed glass tabletop looks great.  Very professional and friendly.
Response from

"Thank you for the positive feed back. Please give us a call if you need any further services. Sharon Ledbetter"


Sandra D.
Dec 2014
5.0
Yes, I recommend this pro
$36,900
Jpon responded quickly to my request.  They came within a few days to measure and within a week had the glass shelf and mirror strip.  They installed quickly, about 15 minutes.  The work was very nice.  I'd definitely use them again.
Response from

"Thank you for the opportunity to take care of your mirror needs. We appreciate the positive feedback and please let us know if we can further assist you."


Stephen S.
Aug 2014
5.0
Yes, I recommend this pro
$35,000
unknown
Response from

"Thank you for letting JPON Glass assist you in replacing your glass. We appreciate the positive feed back and hope that you will cotinue to use us for your glass needs."


Clifford Y.
Aug 2014
5.0
Yes, I recommend this pro
$130,000
Great install, quality product, I'm a happy camper
Response from

"Thank you for the positive feed back, glad we could be of service to you for your shower. Please contact us if we can further assist you on any glass project."


Jeff W.
Jun 2014
5.0
Yes, I recommend this pro
$25,000
unknown
Response from

"Thank you for the positive feedback concerning your front door glass. Please let us know if we can further assist you with any of your other glass projects."


Billy K.
Jun 2014
5.0
Yes, I recommend this pro
$52,000
with the vinyl seals installed and all caulked in. About one hour for install.They came onsite and checked out my windows and found two with seals that had failed. They measured and ordered two pieces of double pane glass. Payment was 50% down on order. The glass took about 10 days to arrive. They scheduled an appointment day and time that fit my schedule. They came onsite and installed the two replacement panes. Cleaned the installed glass inside and out
Response from

"Thank you for the positive response. Please feel free to contact us for any glass project that you might have."

Showing 1-25 of 43

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

JPON GLASS COMPANY, INC. is currently rated 4.7 overall out of 5.
JPON GLASS COMPANY, INC. accepts the following forms of payment: CreditCard
Yes, JPON GLASS COMPANY, INC. offers free project estimates.
No, JPON GLASS COMPANY, INC. does not offer eco-friendly accreditations.
No, JPON GLASS COMPANY, INC. does not offer a senior discount.
Yes, JPON GLASS COMPANY, INC. offers emergency services.
No, JPON GLASS COMPANY, INC. does not offer warranties.

Contact Information

1825 S JUPITER RD, Garland, TX 75042

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