Geek On The Go - On Site Computer Tech Support	 logo

Geek On The Go - On Site Computer Tech Support

Computer Repair, Computer Training, Internet Service,

About us

PC & MAC Computer Repair and IT Support by 8 time SUPER SERVICE AWARD winner. Virus Removal Expert. For Scheduling call 214-766-9208 Fast Service. Locally based serving the Dallas, TX area. Specializing in Home and Small Business support. Hourly rates with 1 hour minimum. 15 Min increments after first hour. No hidden fees or travel charges. Standard industry certifications: A+, Network+, Microsoft Certified Professional. Over 12 years full time experience. Many 5 star reviews on Google, Yelp, Angie's List.

Business highlights

19 years of experience

Services we offer

PC & MAC Computer Support. 8 time SUPER SERVICE AWARD winner. Virus Removal Expert. For Scheduling call 214-766-9208, Fast Service. Locally based serving the Dallas, TX area. Services include Computer setup & maintenance, virus removal, tune ups, laptop issues, software installation, network and internet problems, connect printers. Most everything except broken hardware repair.

Services we don't offer

We do NOT replace motherboards / logic boards; or repair broken hardware such as cracked / broken screens or broken hinges, power jacks, flash drives, or liquid damaged devices. We do NOT install wiring in walls or attics, or move heavy furniture to install equipment. We do NOT buy or sell equipment or parts.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.089 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 89 reviews
Larry M.
Mar 2018
5.0
Yes, I recommend this pro
$12,500
Called and talked with James to see if he could help me. We set an appointment for the next day. James is a very methodical troubleshooter. Within an hour after arriving at our house, he found that for some reason Win10 had not completed several significant updates. There had not been any errors or displays that there was a problem. Once he was able to these installed, my PC was working as previously. It's been over a week and it is still working good. Definitely would use James again and have recommended him to others.

Michael O.
Mar 2018
5.0
Yes, I recommend this pro
$60,000
James arrived on time. Went right to work after I explained the objectives. I got out of his way and let him do his thing. He called when he needed me. The work went smoothly. As always, there are quirks in work like this. He resolved them and my computer was working perfectly when he left. He even resolved some issues I had with my old computer that were making certain programs more difficult to use. The job was tedious and time consuming, probably more so than some others. This was the second time I used Jim. The first was a simpler job but I knew he was the person I wanted for all of my work. In fact, he will be back next week to do some additional work for me.

Michael O.
Mar 2018
5.0
Yes, I recommend this pro
Jim arrived at the house with the Wi-Fi extender, tested a couple of locations until he found the optimal one. Tested the signal at the irrigation controller and that job was done. He then tackled the laptop and solved the specific problem we had been experiencing (intermittent on/off of sound). He identified the problem (an out of date driver), installed the new driver and updated 13 other drivers that needed to be updated. All is well now.

Veda B.
Jan 2018
5.0
Yes, I recommend this pro
$10,000
Great. Couldn’t have done it without him.

Jerold B.
Oct 2017
5.0
Yes, I recommend this pro
He is really proactive and really good. He gave me an estimate over the phone. He was very thorough, he put me on his email list to send me informative and helpful emails.

Duane Z.
Aug 2017
5.0
Yes, I recommend this pro
$30,000
These people were great!!! James came and tried to save me money and find what was wrong, hoping to just replace a part. Once he found that it was the motherboard, it would be cheaper to buy a new one. He even went with me to Fry's to pick another one that would best fit my business circumstances. He set the new one all up and transferred all my data over. Back working normally when he left. I could never have done that. He was nice, explained everything as he was doing it and didn't waste time. Very user friendly. You won't be disappointed.

Sheri F.
Aug 2017
5.0
Yes, I recommend this pro
Responded quickly and came out the same day. Repaired network, verified system integrity and completed in less than an hour. Would definitely hire again.

John B.
Jul 2017
5.0
Yes, I recommend this pro
$15,000
Worked well, would use him again.

Dean H.
May 2017
5.0
Yes, I recommend this pro
Service was excellent! Computer still functioning the way it is supposed to. Professional all the way.

Stephen B.
May 2017
5.0
Yes, I recommend this pro
$19,000
Everything went great. Doubled my RAM and tuned up my laptop. Now it's quick again.

Richard T.
Apr 2017
5.0
Yes, I recommend this pro
The service went very well

Cynthia D.
Mar 2017
5.0
Yes, I recommend this pro
$35,000
He was great. It took about three hours. It's really a one man shop. He was very professional, friendly, and I had no hesitations about having him here in my home. I feel like I can call him with any follow up questions I may have.

I'm glad I found him, because now I feel like I have somebody I can call if I have any problems.

Judith C.
Mar 2017
5.0
Yes, I recommend this pro
$15,800
He wasn't able to fix but I still give him an "A" for his effort because I felt he did his best. Guess I'm going to have to buy a new printer/scanner. He was professional and courteous.

William S.
Feb 2017
1.0
They do emphasize "on the go", so evidently their specialty is onsite repair. However on their website, they give an address 1209 Northwest Hwy. STE 318. I wanted to bring my laptop in and drop it off for repair. I even called this morning to be certain that I knew how to get to their location, and was told that I had the correct address. When I got there this afternoon, I found that their address was a for rent mailbox/key repair location. I called the number again. The lady verified their address again. When I asked to speak to a manager, she revealed that she was just an answering service. She took my number and said she would get them to call me back. In the meantime, I went into the PO box place. It turns out that the "STE 318 is really P.O. Box 318. They have no actual physical location!!! In addition, no call back!!! Evidently, it's business run out of the back of the guy's car/truck!!! Now, I do note that he gets good reviews, but I have to wonder why he misrepresents having a real location. I guarantee, I have no intension of using this shyster!!!
Response from

"The scheduling agent must have misunderstood your intention to drop something off at the address. The address on my website clearly states that it is the mailing address. Also stated on my website and all online descriptions, is that I specialize in doing On-site service Only by Appointment Only, and that there are No Drop Offs. The scheduling agent may have verified the address is correct, but should not have indicated for you to drop anything off there. I did get an email to contact you, and did call you as soon as I was finished with my current job. All calls are returned between jobs so that I can focus and give great customer service to the person I'm dealing with at the time. My reputation and service speak for themselves with all the 5 Star reviews I have on Angie's List and other websites over the last 10 years. I regret any miscommunication and that I could not deliver that same customer service to you."


Sara A.
Jan 2017
5.0
Yes, I recommend this pro
$10,000
James Duncan was the Geek who came to my house. He was obviously knowledgable about MACs. He solved my problem in about 20 minutes!!! I was thrilled. He charged $100 an hour. I will definitely use again.

George D.
Dec 2016
5.0
Yes, I recommend this pro
Super! Efficiently knocked out the mystery problem then set up anew. Thx!~

Dean H.
Oct 2016
5.0
Yes, I recommend this pro
$25,000
Excellent service and response time. Called ahead to let me know he was on his way. Computer is back to working very well.

Sally F.
Sep 2016
5.0
Yes, I recommend this pro
It wasbGood.

BERNADINE C.
Sep 2016
5.0
Yes, I recommend this pro
.

Lari or Eric H.
Jul 2016
5.0
Yes, I recommend this pro
$15,000
James is prompt, affordable and a valuable technology resource for things I just don't have time to take care of myself.

Michael A.
Jun 2016
5.0
Yes, I recommend this pro
$80,000
James was very helpful, extremely efficient and very knowledgeable about scrubbing our computer for removal of a virus after we were hacked, recommended and installed security software, and also created a back up system.

Jean F.
Jun 2016
5.0
Yes, I recommend this pro
$40,000
My computer was extremely slow to boot/load files.  Not all applcations worked properly.  Mr. Duncan made every effort to restore the existing system but finally decided that it would need to be reinstalled.  Because the computer was running so poorly this all took much longer than either he or I would have hoped.  He was here a little over four hours. I watched the process and he did everything possible to make it efficient.  What I particularly liked was that he ensured that all my files were saved and he also saved as many setting as possible to be used when application software also had to be reinstalled.   The computer now is acceptably fast and a number of the applications work better.

Scott W.
Jun 2016
5.0
Yes, I recommend this pro
$20,000
unknown

Danita F.
May 2016
5.0
Yes, I recommend this pro
$24,000
He was scheduled to arrive the next day between 12 and 2.  He called and said he'd be here between 12:30 and 12:45 and was right on time.   He spent quite some time cleaning things up on the computer and running diagnostic tests.  He was able to make the machine function again but there were hardware issues that he found.  There was a problem with the CD and we would need a new one.  There also were problems with part of the hard drive.  We felt it was only a matter of time before we would need a new computer.  That's not what we were hoping for, but that's what it turned out to be.  I'd rather know before it totally broke down so that we can copy stuff from the old to a new box and get the settings set up like we were used to.  So our next project is to buy a new computer and get Turbo Tax loaded so that the real fun can begin!  James was a total professional and gave us his opinion on computer brands and security software. 

Thuan H.
Feb 2016
5.0
Yes, I recommend this pro
$10,000
.
Showing 1-25 of 89

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek On The Go - On Site Computer Tech Support is currently rated 5.0 overall out of 5.
Monday: 10:00 AM - 6:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM Thursday: 10:00 AM - 6:00 PM Friday: 10:00 AM - 2:00 PM Saturday: Closed Sunday: Closed
Geek On The Go - On Site Computer Tech Support accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
Yes, Geek On The Go - On Site Computer Tech Support offers free project estimates.
Yes, Geek On The Go - On Site Computer Tech Support offers eco-friendly accreditations.
No, Geek On The Go - On Site Computer Tech Support does not offer a senior discount.
No, Geek On The Go - On Site Computer Tech Support does not offer emergency services.
Yes, Geek On The Go - On Site Computer Tech Support offers warranties.
Geek On The Go - On Site Computer Tech Support offers the following services: PC & MAC Computer Support. 8 time SUPER SERVICE AWARD winner. Virus Removal Expert. For Scheduling call 214-766-9208, Fast Service. Locally based serving the Dallas, TX area. Services include Computer setup & maintenance, virus removal, tune ups, laptop issues, software installation, network and internet problems, connect printers. Most everything except broken hardware repair.
We do NOT replace motherboards / logic boards; or repair broken hardware such as cracked / broken screens or broken hinges, power jacks, flash drives, or liquid damaged devices. We do NOT install wiring in walls or attics, or move heavy furniture to install equipment. We do NOT buy or sell equipment or parts.

Contact Information

No Drop Offs, On-Site Appointments Only, Garland, TX 75041

Service Hours

Sunday:Closed
Monday:10:00 AM - 6:00 PM
Tuesday:10:00 AM - 6:00 PM
Wednesday:10:00 AM - 6:00 PM
Thursday:10:00 AM - 6:00 PM
Friday:10:00 AM - 2:00 PM
Saturday:Closed
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